Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Hotel Palacio Del Retiro, Autograph Collection

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Laundry facilities
Calle de Alfonso XII, 14, Madrid, Madrid, 28014, Spain

Luxury hotel with restaurant, near El Retiro Park
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A but expensive for the quality of the rooms and the other spg hotels. The staff memebers…Feb 22, 2019
  • Business strip. Location is great but rooms can do with some facelift. Outdated. Great…Feb 22, 2019

Hotel Palacio Del Retiro, Autograph Collection

  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

What’s around Hotel Palacio Del Retiro, Autograph Collection

Landmarks

  • In Retiro
  • El Retiro Park - 3-minute walk
  • Prado Museum - 8-minute walk
  • Thyssen-Bornemisza National Museum - 9-minute walk
  • Gran Via Street - 10-minute walk
  • Puerta del Sol - 16-minute walk
  • Museo Nacional Centro de Arte Reina Sofia - 18-minute walk
  • Plaza Mayor - 22-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 22-min drive
  • Madrid Recoletos Station 10-min walk
  • Atocha Cercanías Station 16-min walk
  • Madrid Atocha Station 18-min walk
  • Retiro Station 6-min walk
  • Banco de Espana Station 7-min walk
  • Serrano Station 12-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 452
  • Conference space size (meters) - 42
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1908
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub only
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Suite Bar – This tapas bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Hotel Palacio Del Retiro, Autograph Collection’s small print

Also known as

  • AC Palacio Retiro Autograph Collection Hotel
  • AC Palacio Del Retiro Autograph Collection
  • Hotel Palacio Del Retiro, Autograph Collection Hotel
  • Hotel Palacio Del Retiro, Autograph Collection Madrid
  • Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid
  • AC Palacio Autograph Collection Hotel
  • AC Palacio Retiro Autograph Collection
  • AC Palacio Autograph Collection
  • Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
  • Hotel Palacio Retiro Autograph Collection
  • Hotel Palacio Autograph Collection
  • Palacio Retiro Autograph Collection
  • Palacio Autograph Collection

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 38.72 per day

Rollaway beds are available for EUR 85.0 per night

Buffet breakfast is offered for an extra charge of EUR 31.9 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Palacio Del Retiro, Autograph Collection

  • Does Hotel Palacio Del Retiro, Autograph Collection offer free cancellation for a full refund?
    Yes, Hotel Palacio Del Retiro, Autograph Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Palacio Del Retiro, Autograph Collection currently open?
    This property is closed from 16 March 2020 to 14 September 2020 (dates subject to change).
  • Are pets allowed at Hotel Palacio Del Retiro, Autograph Collection?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Palacio Del Retiro, Autograph Collection?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Palacio Del Retiro, Autograph Collection?
    Yes, there's an on-site restaurant that serves international cuisine. Nearby restaurants include Alabaster (1-min walk), Los Jerónimos (3-min walk) and Harina (3-min walk).
  • Is an airport shuttle service offered by Hotel Palacio Del Retiro, Autograph Collection?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.0 From 35 reviews

Exceptional 10.0
Great location. Lovely rooms. Fantastic, welcoming staff. Really enjoyed my stay
Simon, gb1 night business trip
Exceptional 10.0
Fantastic property. Location and service were extraordinary.
David, us3 night family trip
Exceptional 10.0
Old World Charm
We really enjoyed our stay at this hotel. It had old world charm and yet was very modern, updated large rooms/with beautiful bathrooms. Air conditioning was exceptional for Europe though we were not in summer heat, it was still in the 80's! Staff was professional and efficient and greeted you each time you walked into the lobby. Only concern was that the breakfast was very expensive--it was good & bountiful--but one can only eat so much early in the day. Our last day, we had to leave the hotel for our flight early like 3am due to strike by security personnel at airport & so we did pay for the breakfast for that day but of course missed it though staff offered to pack us a box, we declined. But at 29 Eur each it would have been nice if they offered to reimburse us. Needless to say, we would not pay for the breakfast again esp. as there were so many charming cafes nearby for way less Euros !
us4 night romance trip
Exceptional 10.0
Perfection
This hotel is so beautiful and amazing. The room was huge. The bath was amazing. The location is on point. I couldn’t be happier.
Leah, us1 night trip
Exceptional 10.0
Wow!!!!
I was traveling with my son and got an upgrade. After checking we met Rafa Nadal staying at the same hotel. what an experience. The room and hotel staff perfect!
Alberto, us1 night family trip
Exceptional 10.0
Great place with a modern feel and look
Great stay and cannot say enough about Marta. She went way beyond the call for offering great resturants, places to see and things to do, looked up train times and prices, went over the top to accommodate us. Make sure you ask for Marta!!
Don, us2 night family trip
Exceptional 10.0
A great place in a special city.
We really enjoyed the hotel. The staff were amazing.
Shawna, us3 night business trip
Exceptional 10.0
No Reason Not to Stay Here
Lovely hotel in excellent location. The staff is quite helpful.
Lori, us2 night romance trip
Exceptional 10.0
Meeting Paradise
Great Place for a Quiet Business Meeting
Thorsten, ie1 night business trip
Exceptional 10.0
This property is very beautiful.
The property was very accommodating and valued me as a guest. I communicated in advance of my visit which was mutually beneficial .
Sara, caRomance trip

Hotel Palacio Del Retiro, Autograph Collection

Is the description of this property not correct? Tell us