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Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Photo gallery for Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Exterior
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
7 outdoor pools, pool umbrellas
7 outdoor pools, pool umbrellas

Overview of Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

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Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

9.0/10 Superb

1,684 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is £584
Price available on 5/3/2023
Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 4 min walk
  • Cancun Convention Center - 10 min drive
  • Iberostar Cancun Golf Course - 5 min drive
  • Tortuga Beach - 13 min drive
  • Delfines Beach - 8 min drive
  • Langosta Beach - 14 min drive
  • Turtle Beach - 18 min drive
  • Puerto Cancun Marina Town Center - 21 min drive
  • Plaza Las Americas - 24 min drive
  • Riviera Cancun Golf Resort - 23 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Cambalache - 3 min walk
  • Oceano - 4 min walk
  • Ah Cacao Chocolate Cafe - 5 min walk
  • Hooters - 6 min walk
  • Tacun - 15 min walk

About this property

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

At Live Aqua Beach Resort Cancún - All Inclusive - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll be within a five-minute walk of La Isla Shopping Mall. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and hydrotherapy. SIE7E, one of 8 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 3 bars/lounges, a nightclub and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 371 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, up to 44 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only
  • No stag or hen parties

Property amenities

Food and drink

  • 8 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 7 outdoor pools
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities

Spa

Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. Guests under 18 years old are not allowed in the spa.

Dining

SIE7E – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner.
AZUR – Overlooking the ocean and pool, this fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
MB – This fine-dining restaurant only serves dinner. Open daily.
Varenna – This bistro specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 3.85 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 2000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>On-site parties or group events are strictly prohibited.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Only

Frequently asked questions

Does Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Live Aqua Beach Resort Cancún - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only on 5 Mar 2023 start from £584, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
Yes, there are 7 outdoor pools.
Are pets allowed at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
Yes, dogs are welcome, with a maximum weight of 44 lb per pet. There's a charge of USD 2000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Live Aqua Beach Resort Cancún - All Inclusive - Adults Only also has 3 bars, a nightclub and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
Yes, there are 8 on-site restaurants, featuring Mediterranean cuisine and garden views. Nearby restaurants include Cambalache (3-min walk), Oceano (4-min walk) and Ah Cacao Chocolate Cafe (5-min walk).
Does Live Aqua Beach Resort Cancún - All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Live Aqua Beach Resort Cancún - All Inclusive - Adults Only like?
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is a short 4-minute walk from La Isla Shopping Mall and 3 minutes' walk from Hotel Zone Beaches. Travellers give top marks for the property's prime location.

Reviews

9.0

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

6/10 Good

average
While we checked in, the hotel suggest us for our honeymoon lame benefits but not for free for some promotion. in the morning the sell girl come to eat with us a breakfast and start to talk while we are eating. when we understand that the promotion is 45 minutes we asked her to leave us, we dont need benefits. we paid for the staying and the hotel had zero respect for our time in the vacation. so rude! in the room was a strange smell and nothing to show us they respect our choose of them for our honeymoon. We have to mention paco the guy from the concierge service who was amazing and help us book tickets for the coco bongo.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Partial all-inclusive
Maybe I'm just particular, but when I book an all-inclusive, to me that's just what that means: all is included. The hotel materials also say that all tips are included. They are not. This hotel is has the most aggressive tipping policy compared to other similar, all-inclusive resorts. Now I believe in rewarding good service and the service at this resort was excellent. But when I see tip jars everywhere, to me that sends the wrong message - if tips are supposed to be included. I just didn't bring enough single US dollars and after I ran out - that brought some unusual looks. After all, the hotel says that all tips are included. The food and the beach are simply excellent. This resort has the best food and the best variety of food of any all-inclusive I've been to. But then the menu has other selections that are "additional". A Partial All-inclusive. The beach and the pools are really nice and clean and they are well maintained, but if you want a cabana, well, that's $17/day extra. The result is that the cabanas are vacant and everyone is burning in the hot sun. See all of the empty cabanas in the photo. Partial all-inclusive. Still, this a top resort for the beaches, the rooms and the food. BTW, the drinks are only so-so as they are much watered down. Beer and wine works well, however.
Gary, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort and the staff was great
Enrique, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Did love our stay here. Needs some updating.
Really enjoyed our stay here and highly recommend this place. Needs a little updating. Especially the pool and hot tub areas and overall. A little refresh is due. But truly loved the service and the location and likely will stay here again and again. We did go with the Aqua level upgrade which was nice although they forgot to do turndown service two out of the three nights we stayed. We had to call and ask. Personal butter service is a very nice touch and food overall was decent.
James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Graham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just wow...
Live Aqua Cancun was an absolute dream. My husband and I will most DEFINITELY be returning for our new go-to resort! Our butler service was exquisite and the food was phenomenal. They even decorated our suite for my birthday and had champagne waiting when we arrived!
Tiffany, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

This was my 7th stay at Live Aqua. I feel very comfortable and safe here.
Verified Expedia guest review

10/10 Exceptional

THE best staff ever…concierge Al met us at the front door and showed us around, handed us off to our butler, Maggie, who made the rest of our stay more than we ever could have imagined!
Verified Expedia guest review