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ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

5 stars
287, Dr. Babasaheb Ambedkar RoadParel, MumbaiMaharashtra400012India, ‏‎0203 027 9779
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.5 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Breakfast
Tasty breakfast
Value for money
Poor value for money
206See all 206 Hotels.com reviews
From 1,323 reviewsTripAdvisor Traveller Rating

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

Hotel Info: 020 3027 9803

from £84
  • The Towers
  • ITC One
  • Executive Room
  • The Towers
  • Executive Club Exclusive Room
  • Executive Club
  • ITC One

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Grand Central Hotel
  • ITC Grand Central Mumbai
  • ITC Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 982 per person (approximately)

Airport shuttle service is offered for an extra charge of INR 1588 per vehicle (one way)

WiFi is available in guestrooms for INR 600 per 24-hour period (rates may vary)

WiFi is available in public areas for INR 600 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 600 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for INR 600 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp - The Spa has 6 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Kebabs and Kurries - This restaurant serves lunch and dinner.

Shanghai Club - This restaurant serves lunch and dinner.

Hornbys Pavilion - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours.

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai’s small print

Also known as

  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Grand Central Hotel
  • ITC Grand Central Mumbai
  • ITC Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 982 per person (approximately)

Airport shuttle service is offered for an extra charge of INR 1588 per vehicle (one way)

WiFi is available in guestrooms for INR 600 per 24-hour period (rates may vary)

WiFi is available in public areas for INR 600 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 600 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for INR 600 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 206 reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Good3.0 / 5
Didnt feel 5 star, CREDIT CARD FRAUD!
We stayed at this hotel in January 2016. The Hotel wasn't really up to the standard of other 5 Star Hotels in Mumbai, but comfortable never the less. The food was good as we ate dinner a couple of times and the Breakfast spread good. Service was satisfactory. Use this hotel only for location as there are much better hotels for the same price in Mumbai. What really put a dampener on our opinion of the hotel was, that my sons payment details were fraudulently used after making a payment from the UK to cover our stay here and expenses. His credit card details were used a couple of weeks after stay for PAYU Travel Agency Mumbai and Bill World Telecom in Mumbai. We asked the duty manager at the time to investigate but she has refused to acknowledge or investigate. Issue is currently with the bank and ITC Hotels head office. Please beware DO NOT provide your credit card details unless they are swiping the card in front of you!
2 night family trip
ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Excellent4.0 / 5
Nice hotel, good gym, had to pay for internet
Nice high quality hotel, good gym, overall service was very good, pick up from airport worked very well. Only downside was surprised to have to pay for internet use. This is unusual now at a quality hotel, most give free internet access. Suggest people factor that cost into their stay as relevant
1 night business trip
ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Excellent4.0 / 5
Definately 5 star but extras too expensive.
I stayed here with my wife and son in early Jan 2015. Very friendly and helpful staff. The room was big enough for 3 of us with an extra bed and our luggage. Nice clean and large bathroom with excellent shower. Excellent breakfast. Good swimming pool and spa. Negatives - not much to do outside hotel, no free wifi (available at £7 for 24 hrs), restaurants and room service too expensive. Otherwise brilliant
7 night family trip
ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Outstanding5.0 / 5
An amazing hotel
Everything was great. The staff were friendly, polite, and spoke good English. The rooms were big, clean and comfortable. Breakfast was amazing with great variety. The only downside was the neighbourhood as it was far away from where a tourist wants to be at and it takes about 45 minutes to get to the south.
2 night romance trip
ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai
Excellent4.0 / 5
Great place to start India holiday
The hotel staff were friendly and welcoming and the rooms were very nice. Good Pool and gym facilities available for use. Drinks/food is expensive in the Dublin bar inside he hotel. Really enjoyed it as first place we stayed in India.
2 night trip with friends

See all reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai, Mumbai

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