ITC Grand Central, a Luxury Collection Hotel, Mumbai

Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Executive Room, 1 Queen Bed, Non Smoking, City View (Executive Club) | Premium bedding, minibar, in-room safe, desk

Overview of ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property
Luxury hotel with 3 restaurants, near Tata Memorial Hospital

8.8/10 Fabulous

552 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £130
Price available on 5/10/2022
Map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • 2 coffee shops/cafes
  • 24-hour business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Parel
  • Haji Ali Dargah - 15 min drive
  • Gateway of India - 28 min drive
  • Juhu Beach - 44 min drive
  • U.S. Consulate General - 29 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 40 min drive
  • Mumbai Currey Road Station - 9 min walk
  • Mumbai Chinchpokli Station - 16 min walk
  • Mumbai Lower Parel Station - 17 min walk
  • Airport pickup service

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5-star luxury hotel in the heart of Parel
Consider a stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai and take advantage of an airport pick-up service, a terrace and 2 coffee shops/cafes. Treat yourself to a facial, a manicure/pedicure or a massage at Kaya Kalp, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Indian cuisine and more. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a front desk safe and a porter/bellboy
  • Multilingual staff, a ballroom and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 242 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and Laptop workspace.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay free
  • Children's pool
  • Children's menu

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Low-height worktop and sink
  • Grab bar near toilet
  • Grab bar in bath
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Kebabs and Kurries – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner.
Shanghai Club – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Hornby’s Pavilion – This coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.
Frederick's Lounge – This café specialises in local and international cuisine and only serves light fare. Open daily.
Dublin – This bar specialises in local and international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 1200 for adults and INR 600 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2610 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for INR 2000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai offer free cancellation for a full refund?
Yes, ITC Grand Central, a Luxury Collection Hotel, Mumbai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at ITC Grand Central, a Luxury Collection Hotel, Mumbai on 5 Oct 2022 start from £130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 7:30 AM to 9:00 PM.
Are pets allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by ITC Grand Central, a Luxury Collection Hotel, Mumbai?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 2610 per vehicle.
What are the check-in and check-out times at ITC Grand Central, a Luxury Collection Hotel, Mumbai?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at ITC Grand Central, a Luxury Collection Hotel, Mumbai and nearby?
ITC Grand Central, a Luxury Collection Hotel, Mumbai has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near ITC Grand Central, a Luxury Collection Hotel, Mumbai?
Yes, there are 3 on-site restaurants, featuring Indian cuisine.
What's the area around ITC Grand Central, a Luxury Collection Hotel, Mumbai like?
ITC Grand Central, a Luxury Collection Hotel, Mumbai is in Parel, a short 9-minute walk from Mumbai Currey Road Station and 10 minutes' walk from KEM Hospital. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

6/10 Good

A good hotel gone bad.
A good hotel gone bad
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Anjana, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding they really go ahead to please the costumers
MERCEDES, 3-night trip with friends
Verified Orbitz guest review

8/10 Very good

Very nice property. Overall the staff was very accomodating and helpful, however they did not want me to wear my burqa/ hijab in the pool. As I wear my hijab all the time in public, I found it quite offensive.
Insiyah H, 3-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

pankaj, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Location is very good. The view from the rooms is fantastic especially if you have the front facing rooms. The rooms have a bay window. It’s just very relaxing to sit by the bay window and see the Mumbai skyline.
Jeetmanyu, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Vipul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Except the
Uday, 1-night trip
Verified Orbitz guest review

4/10 Fair

After we checked in into the room, we notice the faucet was broken and was leaking heavily. The plumber look almost one hour to fix it while we waiting to use the restroom. This was from 8:30 to 9:30 pm.
Bhumesh, 2-night family trip
Verified Orbitz guest review