Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Tulum beachfront property with 9 restaurants, spa

Choose dates to view prices

Located near Akumal Beach, Hilton Tulum Riviera Maya All-Inclusive Resort offers a serene retreat with 3 beach bars and 9 on-site restaurants. Enjoy yoga classes at the gym or unwind with a body treatment at the spa; previous guests rave about the family-friendly amenities and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 3 beach bars
  • 3 poolside bars and 3 bars/lounges
  • Full-service spa
  • 8 outdoor pools
  • Free children's club
  • 24-hour fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is £384
includes taxes & fees
11 Mar - 12 Mar

Why we love this property

Beach getaway
This all-inclusive property sits on a white sand beach. Guests enjoy beach towels, umbrellas, and loungers while visiting the beachfront restaurant.
Spa sanctuary
A full-service spa offers daily treatments in couples rooms and outdoor areas. A hot tub, sauna, and steam room complement the 24-hour gym and yoga classes.
Ocean-view luxury
The curated decor of this luxury beach property creates a stunning atmosphere. A walkway leads to water and the ocean-view restaurant awaits.

Room options

Available filters for rooms
Showing 19 of 19 rooms

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(53 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Nature View

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(30 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(16 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 159 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(82 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ground Floor

7.4 out of 10
Good
(3 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 2.9 km
  • Aktun Chen - 4 min drive - 2.9 km
  • Dolphinaris Tulum - 5 min drive - 2.1 km
  • Akumal Beach - 11 min drive - 7.8 km
  • Xel-Há Park - 12 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 69 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 28.5 miles/45.8 km

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Maiko - ‬7 min drive
  • ‪The Truck - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

At Hilton Tulum Riviera Maya All-Inclusive Resort, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Akumal Beach. 8 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and manicures and pedicures. Noriku, one of 9 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 3 beach bars, a free kid's club and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Children's club

Entertainment

On-site entertainment and activities

At a glance

DONE

Hotel size

    • 735 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Children's games
  • Splash pad

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Shopping
  • Free use of nearby fitness centre

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • 8 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • Splash pad
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Handrails in hallways
  • Hallway handrail height (centimetres): 61
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Children's dressing gowns

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

The on-site spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Noriku – Overlooking the ocean, this fine-dining restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Auma – Overlooking the ocean, this steakhouse specialises in Regional cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Maxal – Overlooking the ocean, this family restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Luce – Overlooking the ocean, this family restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chiringuito Sea Salt – This beachfront seafood restaurant specialises in Mexican cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 009-007-007450/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free cancellation for a full refund?

Yes, Hilton Tulum Riviera Maya All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there's free valet parking.

What are the check-in and check-out times at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hilton Tulum Riviera Maya All-Inclusive Resort and nearby?

Have fun with on-site activities such as cycling and hiking. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Hilton Tulum Riviera Maya All-Inclusive Resort also has 3 poolside bars, 3 beach bars and a 24-hour fitness centre, as well as an arcade, a garden and a splash pad.

Are there restaurants at or near Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there are 9 on-site restaurants, featuring beachfront dining, Asian cuisine and ocean views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio and a garden.

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Reviews

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very good

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities

What guests liked

  • The all-inclusive package offered a high-quality experience with excellent restaurants, drinks, and activities. (42 reviews)
  • Breakfast was a highlight with many options, including a great buffet and excellent service from staff like Angel and Arcangel. (24 reviews)
  • The spa was highly praised for its excellent treatments, tranquil atmosphere, and exceptional staff, making it a must-visit experience. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Drinks
Family friendly
Buffets
Booking
Children

Reviews

10/10 Exceptional

Clean spacious room, friendly staff, great food.
Susan, 7-night trip

8/10 Very good

Good food,
Peter, 9-night trip

10/10 Exceptional

Scenery, great service, food, safety.
Myra, 5-night trip

10/10 Exceptional

Amazing place for the value.
Miguel Angel, 3-night trip

10/10 Exceptional

Very nice place
Mauricio, 4-night trip

10/10 Exceptional

Yes
Jaime, 4-night trip

10/10 Exceptional

Great service , friendly staff and super clean
Enrique Hernandez, 4-night trip

10/10 Exceptional

great vacation spot
Deborah, 3-night trip

10/10 Exceptional

Loved everything about my stay
Aneisha, 5-night trip

10/10 Exceptional

Friendly staff clean resort 👌
michael, 3-night trip

10/10 Exceptional

Very peaceful, good food and drinks. Very clean and staff is amazing
Nicolleen, 3-night trip

10/10 Exceptional

Great staff and perfect place for relaxing
mario, 3-night trip

8/10 Very good

The staff was incredible. We had an issue with the A/C and a blinking light on the smoke detector and the service technician took care of both very quickly.
James, 3-night trip

8/10 Very good

Clean Nice staff
Kazumi, 3-night trip

10/10 Exceptional

Perfect view of the jungle! All inclusive was everything we expected and more
Angela Guadalupe, 5-night trip

10/10 Exceptional

Really good all around experience at this property.
Rayshawn Thomas, 7-night trip

10/10 Exceptional

Outstanding cleanliness and wonderful servicing of room needs. Could not have been better!!
Vance, 3-night trip

10/10 Exceptional

Staff were extremely accommodating and welcoming. Room was always clean and fridge stocked.
Emma, 5-night trip

10/10 Exceptional

Extremely courteous professional and accommodating staff.
Aribell, 7-night trip

10/10 Exceptional

No view Of the sea
Alejandra, 8-night trip

10/10 Exceptional

Staff was friendly and helpful, rooms were clean and restocked daily . The food was great even the chef came out a few times to make sure everything was up to standards overall we enjoyed our stay ! Family of 4 2 kids 2 adults
Argetim, 6-night trip

6/10 Good

Room was ok. Tv wasn’t working
Tiago, 6-night trip

10/10 Exceptional

Stunning views and wonderful staff. The hotel and all the bathrooms were clean. Loved the aesthetic of the hotel and each restaurant had different theme. Picture perfect.
feng, 3-night trip

10/10 Exceptional

Absolutely loved everything about this resort! Can never go wrong with any hilton brand hotel/resort.
Vela Sur
Ocean view, casa 4
Mia, 3-night trip

10/10 Exceptional

Good resort.
Stephanie, 4-night trip