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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Excellence Riviera Cancun - Adults Only - All Inclusive

5-star5 stars
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580, Mexico

Beachfront property in Puerto Morelos with spa, beach bar
  • Free buffet breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 18,151 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Cleanliness
Clean
Room
Great room
Food
Delicious food

Excellence Riviera Cancun - Adults Only - All Inclusive

from £330
  • Junior Suite Spa or Pool View
  • Junior Swim-Up Suite Spa or Pool View
  • Junior Suite Ocean View
  • Excellence Club Junior Suite Ocean Front Club Lounge - Premium level
  • Excellence Club Junior Swim-Up Suite Ocean View Club Lounge - Premium level
  • Excellence Club Honeymoon Suite Ocean Front Club Lounge - Premium level
  • Excellence Club Two-Story Rooftop Terrace Suite Ocean Front Club Lounge - Premium level
  • Two-Story Rooftop Terrace Suite Spa or Pool View

What’s around Excellence Riviera Cancun - Adults Only - All Inclusive

Landmarks

  • Crococun Zoo (29-minute walk)
  • Ojo de Agua Beach (38-minute walk)
  • Puerto Morelos Town Square - 2.6 mi / 4.2 km
  • San Jose Catholic Parish - 2.6 mi / 4.2 km
  • Artisans Market - 2.7 mi / 4.3 km
  • Puerto Morelos Reef - 2.7 mi / 4.3 km
  • Sanctuary of Hope and Time Capsule - 4.7 mi / 7.6 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 4.9 mi / 7.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 22-min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 124-min drive

At a glance

Key facts

Size

  • 440 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-8:00 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) are not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 10 restaurants
  • 11 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 104410
  • Conference space size (meters) - 9700
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 9
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkelling

Land activities
  • Cycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

Toscana // Dress Code – This restaurant specialises in Italian cuisine and only serves dinner.

Agave // Dress Code – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Spice // Dress Code – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Chez Isabelle / DressCode – This restaurant specialises in French cuisine and only serves dinner. Open daily.

Basmati // Dress Code – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.

Excellence Riviera Cancun - Adults Only - All Inclusive’s small print

Also known as

  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults
  • Excellence Riviera Cancun Adults All Inclusive
  • Excellence Riviera Cancun Adults Only All Inclusive
  • Excellence Riviera Cancun Adu
  • Excellence Riviera Cancun Adu

Policies

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 1,171 reviews

Exceptional 10.0
Excellent Excellance
Excellence is excellent !
Mr Paul, gbOther trip
Exceptional 10.0
Great relaxing break.
gb3 night romance trip
Exceptional 10.0
Perfect Getaway
It was as wonderful as friends had described. The excellent service, the variety of food and drinks, the room decor, the entertainment. No complaints.
Margie, gb4 night romance trip
Exceptional 10.0
Paradise!
The most incredible holiday. Pure 5 star luxury, with amazing food and service. The nicest hotel room that we have ever stayed in. The pool, bar and cleaning staff worked so so hard and did not stop all day. Special thanks to our pool waiter 'Martin'. Mini bar and 24 hour room service all included. Fantastic choice of restaurants. Great activities during the day, especially loved the pool volleyball with the activities team. We were sad to leave and can't wait to go back again! Thanks to all the staff for the most amazing vacation- these guys deserve a pay rise! We loved every minute.
Jennifer, gbTrip with friends
Exceptional 10.0
First Time But Not Last Time All Inclusive Travelr
I loved the resort! Wireless is slow but otherwise an impeccable stay. Friendly staff, tasty food, chilled vibes and friendly people.
gb7 night romance trip

Excellence Riviera Cancun - Adults Only - All Inclusive

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