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All properties in Columbus, Ohio, United States of America
1 room, 2 adults

Hilton Garden Inn Columbus/Polaris

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
8535 Lyra Dr, Columbus, OH, 43240, United States of America

3-star hotel with indoor pool, near Polaris Fashion Place
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Super clean. Very nice staff. Bed and A/C could have been better.Aug 17, 2020
  • It was very clean, very comfortable, and very accommodating.Aug 3, 2020

Hilton Garden Inn Columbus/Polaris

from £76
  • Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

What’s around Hilton Garden Inn Columbus/Polaris

Landmarks

  • In Polaris
  • Polaris Fashion Place - 8-minute walk
  • Magic Mountain Fun Center - 5-minute walk
  • OhioHealth Westerville Medical Campus - 2.5 mi / 4 km
  • Highbanks Metro Park - 3.2 mi / 5.1 km
  • Sharon Woods Park - 3.6 mi / 5.7 km
  • Lazer Kraze - 4.9 mi / 7.9 km
  • Alum Creek State Park - 5 mi / 8 km

Getting around

  • Columbus, OH (CMH-John Glenn Columbus Intl.) 18-min drive
  • Free area shuttle
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self-parking on site

Offsite

  • Free area shuttle within 5 mi

  • Free shopping centre shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1757
  • Conference space size (meters) - 163
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2005
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Braille signage
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Garden Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Hilton Garden Inn Columbus/Polaris’s small print

Also known as

  • Hilton Garden Inn Columbus/Polaris Hotel Columbus
  • Hilton Garden Inn Columbus/Polaris Hotel Columbus
  • Hilton Garden Inn Columbus/Polaris Hotel
  • Hilton Garden Inn Columbus/Polaris Columbus
  • Hilton Garden Inn Columbus/Polaris
  • Hilton Garden Inn Columbus/Polaris Ohio
  • Hilton Garden Inn Polaris
  • Hilton Garden Columbus Polaris
  • Hilton Garden Inn Columbus/Polaris Hotel
  • Hilton Garden Inn Columbus/Polaris Columbus

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Optional extras

Breakfast costs between USD 10.95 and USD 10.95 for adults, and USD 5.95 and USD 5.95 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Garden Inn Columbus/Polaris

  • Does Hilton Garden Inn Columbus/Polaris offer free cancellation for a full refund?
    Yes, Hilton Garden Inn Columbus/Polaris does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Columbus/Polaris?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Garden Inn Columbus/Polaris?
    Yes, there's free self parking.
  • Is there a pool at Hilton Garden Inn Columbus/Polaris?
    Yes, there's an indoor pool.
  • Are pets allowed at Hilton Garden Inn Columbus/Polaris?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton Garden Inn Columbus/Polaris?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hilton Garden Inn Columbus/Polaris?
    Yes, there's an on-site restaurant that serves American cuisine. Nearby restaurants include Smokey Bones (5-min walk), BJ's Brewhouse (6-min walk) and Mimi's Cafe (6-min walk).

Recent reviews

Fabulous 8.8 From 229 reviews

Fair 4.0
I did not enjoy my stay at all. The room that I received when I got to the hotel smelled like mildew and the floor was soaking wet. I was given another room which the keys didn’t work for, I had to go to customer service too many times. I am not happy at all and will not visit again.
Jasmine, us1 night family trip
Very good 8.0
Pillows way too soft didn’t sleep well
Damon, us1 night trip
Exceptional 10.0
Great customer service. Room was nice. Bed was comfortable. Air conditioner kept the room comfortable, but was loud.
Susan, us2 night trip
Good 6.0
Learn how to behave in public
First room was not hotels fault it was the fault of "family" who spent their time screaming at the children, running from room to room slamming doors, knocking on our door because they couldn't remember their room number. The desk clerk moved us. Unfortunately the room we were moved to had the noisiest AC I have ever heard. When we checked out no one asked us how our stay was.
Ladonna, us1 night trip
Good 6.0
Average stay
The room smelled when we got in but was clean. No ventilation in the bathroom. Breakfast not included in the price of the room but terrible.
Renata, us1 night trip
Exceptional 10.0
Very clean, nice place, recommended
All employees had masks on upon arrival. Check in was probably fastest I've ever experienced. Room was super clean. This property was a good pick for a stop over near Columbus during COVID. This place is surrounded by shopping and eateries. Everything closed on a Wednesday by 9-10pm though (Because if COVID?) so if you need a late night meal or cocktail it’s slim pickins. Room service took last call at 1030pm.
us1 night trip with friends
Exceptional 10.0
Shower was hot with good water pressure
Dorian, us1 night trip
Exceptional 10.0
Hilton Stay
Stay was very comfortable with above average amenities. Room was comfortable and bedding very good.
Billy, us1 night trip
Exceptional 10.0
weekend getaway
This was a great place to stay and the staff was very helpful.
Tammy, us1 night trip
Fair 4.0
No room service even after asking at desk
Chris, us3 night trip

Hilton Garden Inn Columbus/Polaris

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