Hotel Spa Santa Ana

Photo gallery for Hotel Spa Santa Ana

Primary image
Indoor pool
Indoor pool
Indoor pool
Triple Room | Iron/ironing board, free WiFi, bed sheets

Overview of Hotel Spa Santa Ana

Hotel Spa Santa Ana

3-star property
City centre Cuenca hotel with indoor pool

8.0/10 Very good

5 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Map
Pdte. Córdova, Cuenca, Azuay
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 80 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Indoor swimming pools

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

About this property

Hotel Spa Santa Ana

3-star hotel in the heart of Downtown Cuenca
Hotel Spa Santa Ana provides amenities, such as free full breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • 80 meeting rooms, smoke-free property and tour/ticket information
  • Concierge services, a front desk safe and a 24-hour front desk
Room features
All guest rooms at Hotel Spa Santa Ana offer amenities, such as complimentary wireless Internet access.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • 32-inch LED TVs with satellite channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM

Working away

  • 80 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An indoor pool

Accessibility

  • Handrails in hallways
  • Close-captioned TV
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 4:00 PM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards and cash.

Also known as

suites y spa Santa Ana
Hotel Spa Santa Ana Hotel
Hotel Spa Santa Ana Cuenca
Hotel Spa Santa Ana Hotel Cuenca

Frequently asked questions

Does Hotel Spa Santa Ana offer free cancellation for a full refund?
Yes, Hotel Spa Santa Ana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Spa Santa Ana?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Spa Santa Ana on 7 Oct 2022 start from £62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Spa Santa Ana?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Hotel Spa Santa Ana?
Yes, there's an indoor pool. Guests have pool access from 4:00 PM to 11:00 PM.
Are pets allowed at Hotel Spa Santa Ana?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Spa Santa Ana?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Spa Santa Ana?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Spa Santa Ana and nearby?
Hotel Spa Santa Ana has an indoor pool.
Are there restaurants at or near Hotel Spa Santa Ana?
Yes. Nearby restaurants include Sabaneta (3-min walk), Hotel Vieja Mansion (3-min walk) and El mesón español (3-min walk).
What's the area around Hotel Spa Santa Ana like?
Hotel Spa Santa Ana is in Downtown Cuenca, a short 3-minute walk from New Cathedral of Cuenca and 3 minutes' walk from Calderon Park.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

4/10 Fair

The hotel is very pretty, very nice staff. Those are the only compliments that Ican give.
Ricardo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was very helpful and very polite.
Luis, 2-night family trip
Verified Expedia guest review

6/10 Good

Malestar en el momento de confirmación de la reserva, el cuarto estaba con la ventana del baño rota por donde entraba el frio.
NORIEL, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Feliz estadía
Excelente atención. La señorita recepcionista, Catalina, muy amable y dispuesta a brindar atención y ayuda en el momento requerido. Espero pronto regresar…
Hector Hugo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

tranquilo
Fernando, 3-night family trip
Verified Expedia guest review