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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Emporio Cancun

3.5-star3.5 stars
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500, Mexico

3.5-star beachfront resort with 24-hour fitness, near Maya Cancun Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Beach
Beautiful beach
WiFi
Good internet service
Room
Great room
Bar
Bar could improve

Emporio Cancun

from £95
  • Deluxe Double Room
  • Standard Room
  • Deluxe Suite, 1 King Bed with Sofa bed
  • Deluxe Double Room, Ocean View
  • Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

What’s around Emporio Cancun

Landmarks

  • In Zona Hotelera
  • Aquaworld (16-minute walk)
  • Delfines Beach (18-minute walk)
  • El Rey Ruins (26-minute walk)
  • Maya Cancun Museum (3-minute walk)
  • Ballenas Beach (19-minute walk)
  • Marlin Beach (37-minute walk)
  • Luxury Avenue Shopping Mall (41-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 19-min drive

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 9 floors

Check-in and check-out

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Beach towels
  • Number of outdoor pools - 3
  • Pool sunloungers
  • 24-hour fitness facilities
  • Playground on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Pool umbrellas
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 8288
  • Conference space size (meters) - 770
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 12
  • Year Built – 1983
  • Safe-deposit box at front desk
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Plasma TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Condimento Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Bacoli Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Emporio Cancun’s small print

Also known as

  • Emporio Hotel Cancun Condo
  • Emporio Cancun Cancun
  • Emporio Cancun Resort Cancun
  • Emporio Hotel Condo
  • Emporio Cancun
  • Emporio Hotel Cancun
  • Emporio Hotel Suites Cancun
  • Emporio Cancun Hotel
  • Emporio Hotel
  • Emporio Cancun Resort
  • Emporio Resort
  • Emporio Hotel Condo
  • Emporio Cancun Resort
  • Emporio Cancun Cancun
  • Emporio Cancun Resort Cancun
  • Emporio Hotel Cancun
  • Emporio Hotel
  • Emporio Cancun
  • Emporio Hotel Suites Cancun
  • Emporio Cancun Resort
  • Emporio Resort
  • Emporio Cancun Resort

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 10:00 PM
  • Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Sanitation services: USD 1.35 per night

    Optional extras

    Late check-out can be arranged for an extra charge of USD 80

    Buffet breakfast is offered for an extra charge of USD 18 for adults and USD 10 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very good 8.0 From 1,112 reviews

    Good 6.0
    Sorry, but I cannot recommend this place
    The rooms at the Emporio are in dire need of upgrading. Parts of the hotel is currently undergoing refurbishment, but the parts which have yet to be done are quite desperate. Our room (superior with ocean view) was damp (mould on ceiling, nothing ever dried in the room and our clothes in the drawers got damp from being in the room), furniture was falling apart, lampshades were cracked, the aircon was so loud (and old fashioned - settings were either on or off) we had to turn it off at night, and the room was riddled with small termites or similar creepy crawlies. Not a pleasant stay..the pool area was nice enough, and the bar/kids club staff were friendly, however I cannot recommend this hotel to anyone. We booked this hotel 8 months in advance, asking for a room away from the bar due to having young children - they placed us directly opposite the bar area. Hmmm... I wonder if we didn't book early enough and all the quieter rooms were already allocated, or most likely our polite request was ignored.
    lise, gb5 night family trip
    Very good 8.0
    It was fine
    Friendly staff and very helpful. A lot of construction around the hotel but not an issue. Wasn't impressed by the food selection, but the bus system was worth learning just for other options. Overall good trip
    Ronald, us4 night family trip
    Exceptional 10.0
    So so Great ! Planes on staying one night ended up 3 nights!!! Love the staff love the rooms love the food love EVERYTHING!
    Leslie, us1 night trip
    Fair 4.0
    Mal
    El servicio es pésimo, sin contar que el restaurante está muy limitado en cuanto a variedad de platillos
    Jorge A, us2 night trip
    Exceptional 10.0
    Duh!!!!! Stay here !!!! look no further!!!!
    Love Love Love this hotel!!! Our room is so great! Living on a boat and always looking for a room w bathtub ! It has one Always looking for full kitchen ! It has one ! Love a TV in living room and bedroom ! It also has both! The pool is super clean the beach is immaculate and the food is really good! The price is right and the service is awesome! They have ping pong and corn hole and chess! Good activities such as beach volleyball and pool volleyball as well . I want to live here but too expensive to live full time! 😩 lol Across the street is a fab restaurant Captains Cove great food a bit pricey but great! Thank you Emporio !!!!!!!!!!!!
    Leslie, us1 night trip

    Emporio Cancun

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