Grey Street Hotel, Newcastle-upon-Tyne: Info, Photos, Reviews

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3.5-star hotel with spa, near Castle Keep

Deluxe Twin Room | Premium bedding, in-room safe, individually decorated, desk

Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Daily full breakfast (GBP 15 per person)

Overview
Rooms
Location
Amenities
Policies

Fabulous

Property highlights

Pet-friendly

Spa

Air conditioning

Free WiFi

Restaurant

Bar

2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Breakfast available
24-hour room service
Business centre
3 meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front desk safe

Feel at home

Connecting/adjoining rooms available
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities

Room options

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

20 sq m
Sleeps 3
2 Single Beds

Deluxe Twin Room

28 sq m
Sleeps 3
2 Single Beds

Deluxe Double Room

28 sq m
Sleeps 3
1 King Bed

Junior Suite

33 sq m
Sleeps 2
1 King Bed

Standard Double Room

20 sq m
Sleeps 3
1 Double Bed

About this area

What's nearby

In Newcastle City Center
Northumbria University - 1 min drive
Quayside - 2 min drive
University of Newcastle-upon-Tyne - 2 min drive
St. James' Park - 3 min drive
Beamish Open Air Museum - 17 min drive
Stadium of Light - 17 min drive

Getting around

Newcastle (NCL-Newcastle Intl.) - 14 min drive
Heworth Station - 5 min drive
Newcastle Central Station - 6 min walk
Manors Station - 7 min walk
Monument Station - 5 min walk
Central Station - 5 min walk
Central Station - 6 min walk

Restaurants

Revolución de Cuba Newcastle - 2 min walk
Marco Polo - 2 min walk
Pizza Punks - 1 min walk
Old George Inn - 3 min walk
Flares - 1 min walk

About this property

Grey Street Hotel

Located near a train station, Grey Street Hotel is a great choice for a stay in Newcastle-upon-Tyne. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or reflexology. A bar/lounge and a terrace are other highlights. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Temperature checks given to staff

Temperature checks available for guests

Masks available

This information is provided by our partners.

At a glance

Hotel size

49 rooms

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

No on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service

Working away

Business centre
3 meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage

Facilities

Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant

Room amenities

Be entertained

Television

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Premium bedding

What to enjoy

Individually decorated

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 24 December and 26 December.

The property is closed: Christmas Eve and Christmas Day.

The following facilities are closed on Sunday, Monday and Tuesday:

Full-service spa

Children & extra beds

Rollaway beds are available for GBP 35.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Grey Street Hotel Hotel

Grey Street Hotel Newcastle-upon-Tyne

Grey Street Newcastle-upon-Tyne

Grey Street Hotel Newcastle-upon-Tyne

Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel currently open?

The property is closed between 24 December and 26 December.

Does Grey Street Hotel offer free cancellation for a full refund?

Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Grey Street Hotel?

This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.

Are pets allowed at Grey Street Hotel?

Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grey Street Hotel?

Sorry, there's no on-site parking at Grey Street Hotel.

What are the check-in and check-out times at Grey Street Hotel?

You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Grey Street Hotel?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.

What is there to do at Grey Street Hotel and nearby?

Grey Street Hotel has a spa.

Are there restaurants at or near Grey Street Hotel?

Yes, there's an on-site restaurant.

What's the area around Grey Street Hotel like?

Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 3 minutes' walk from Newcastle-upon-Tyne Theatre Royal.

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

2 Oct 2023