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Grey Street Hotel

Photo gallery for Grey Street Hotel

Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Overview of Grey Street Hotel

Grey Street Hotel

3.5 star property
3.5-star hotel with spa, near Castle Keep

8.8/10 Fabulous

616 verified guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
The price is £55
Price available on 12/2/2023
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

Room options

About this area

What's nearby

  • In Newcastle City Center
  • Quayside - 5 min drive
  • St. James' Park - 7 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 14 min drive
  • Heworth Station - 5 min drive
  • Newcastle Central Station - 6 min walk
  • Manors Station - 7 min walk
  • Monument Station - 5 min walk
  • Central Station - 5 min walk
  • Central Station - 6 min walk


  • The Muddler - 2 min walk
  • Prima - 2 min walk
  • Zucchini Pasta Bar - 3 min walk
  • The Stand Bistro - 3 min walk
  • SimLa - 3 min walk

About this property

Grey Street Hotel

Located near a train station, Grey Street Hotel is a great choice for a stay in Newcastle-upon-Tyne. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or reflexology. A bar/lounge and a terrace are other highlights. Fellow travellers say good things about the helpful staff and central location. The property is only a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.


English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms


  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business centre
  • 3 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant


  • English
  • Polish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Children & extra beds

  • Rollaway beds are available for GBP 15.00 per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grey Street Hotel?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Grey Street Hotel on 12 Feb 2023 start from £55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grey Street Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Grey Street Hotel?
Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no on-site parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
Are there restaurants at or near Grey Street Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Laneway & Co (3-min walk), Kaltur (3-min walk) and Shiraz Indian Cuisine (3-min walk).
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 9 minutes' walk from Northumbria University. Travellers recommend the hotel for its central location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Phillip, 1-night trip
Verified guest review

10/10 Exceptional

Sarah, 1-night trip
Verified guest review

8/10 Very good

Great location
Junior suite was smaller than I had expected though adequate. I use my rooms as an office at it was more compact than I am used to.
Robin, 3-night business trip
Verified guest review

6/10 Good

Bed was very wee just a small double The noise all night from outside the window from an air vent duct was horrendous as I’m a light sleeper. Apparently it is suppose to be switched off after 10pm when kitchens close clearly wasn’t both nights we stayed. Very central for everything and staff were friendly and helpful
Bernadette, 2-night trip
Verified guest review

4/10 Fair

I booked one of the junior suites and to be honest there was nothing special about it. Felt like the same as a standard room, very expensive for what it was. The room was boiling with no way to cool the room down. Stayed for two nights and no one gave us fresh towels even though we requested this. Asked for room service and they had a menu with limited options. Not sure I would go back as was very expensive for two nights in what was meant to be a suite.
hope, 2-night trip
Verified guest review

10/10 Exceptional

We Unexpectedly have a mea,l there was a 50% off deal and it was fantastic,
David, 1-night trip
Verified guest review

10/10 Exceptional

Jason, 1-night trip
Verified guest review

10/10 Exceptional

Great location
Stayed here several times now. Staff are all lovely and friendly rooms serviced daily to a high standard. Great location
Elizabeth, 2-night trip
Verified guest review

10/10 Exceptional

Jay, 1-night trip
Verified guest review

10/10 Exceptional

Great location, very friendly staff, would stay here again for sure
Sontosh, 1-night trip
Verified guest review