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Grey Street Hotel

3.5 star property
3.5-star hotel with spa, near Castle Keep

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Grey Street Hotel

Photo gallery for Grey Street Hotel

Exterior
Deluxe Twin Room | Premium bedding, in-room safe, individually decorated, desk
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Daily full breakfast (GBP 15 per person)
Lobby

Overview of Grey Street Hotel

8.8

Fabulous

Property highlights

  • Pet-friendly
  • Spa
  • Air conditioning
  • Free WiFi
  • Restaurant
  • Bar
Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Standard Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • In Newcastle City Center
  • Northumbria University - 1 min drive
  • Quayside - 2 min drive
  • University of Newcastle-upon-Tyne - 2 min drive
  • St. James' Park - 3 min drive
  • Beamish Open Air Museum - 17 min drive
  • Stadium of Light - 17 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 14 min drive
  • Heworth Station - 5 min drive
  • Newcastle Central Station - 6 min walk
  • Manors Station - 7 min walk
  • Monument Station - 5 min walk
  • Central Station - 5 min walk
  • Central Station - 6 min walk

Restaurants

  • Revolución de Cuba Newcastle - 2 min walk
  • Marco Polo - 2 min walk
  • Pizza Punks - 1 min walk
  • Old George Inn - 3 min walk
  • Flares - 1 min walk

About this property

Grey Street Hotel

Located near a train station, Grey Street Hotel is a great choice for a stay in Newcastle-upon-Tyne. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or reflexology. A bar/lounge and a terrace are other highlights. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday and Tuesday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel currently open?
The property is closed between 24 December and 26 December.
Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grey Street Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Grey Street Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no on-site parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
Are there restaurants at or near Grey Street Hotel?
Yes, there's an on-site restaurant.
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 3 minutes' walk from Newcastle-upon-Tyne Theatre Royal.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing hotel
Best hotel we have every stayed in at Newcastle and in fact one of the bets hotels around full stop
Sam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
The stay was perfect. Wonderful food and very friendly staff.
Thomas James, 2-night trip
Verified Hotels.com guest review

6/10 Good

stephen, 1-night trip
Verified Hotels.com guest review

6/10 Good

stewart, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed for 2 nights, good central position, Staff friendly Lovely room
Lisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Great place to stay I would book again
Andrew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ALEX, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lydia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sachin, 1-night trip
Verified Hotels.com guest review