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The Royal Cancun All Suites Resort

4-star4 stars
Kukulcan Boulevard Km 4.5 Hotel ZoneCancunQROO77500Mexico, 0203 027 9779
Upscale resort on the beach, with 2 outdoor swimming pools
  • Free WiFi and free parking
Fabulous8.6
Cleanliness
Clean
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
563See all 563 Hotels.com reviews
From 2,495 reviewsTripAdvisor Traveller Rating

The Royal Cancun All Suites Resort

Hotel Info: 020 3027 9803

from £316
  • Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
  • Villa, 2 Bedrooms, Kitchen, Beachside - All Inclusive
  • Master Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
  • Family Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
  • Family Villa, 2 Bedrooms, Kitchen, Beachside - All Inclusive
  • Family Master Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
  • Master Villa, 2 Bedrooms, Kitchen, Resort View - Room Only
  • Villa, 2 Bedrooms, Kitchen, Beachside - Room Only
  • Villa, 2 Bedrooms, Kitchen, Resort View - Room Only

About The Royal Cancun All Suites Resort

Luxury resort on a private beach with many dining options

Beaches and shopping

The Royal Cancun All Suites Resort sits on a private beach a 7-minute walk from the lofty observation deck of Torre Escénica. The shopping malls of La Isla and Plaza Las Américas are a 10-minute drive, and the fascinating Museo Maya de Cancun is 15 minutes' drive. Some rate plans at this resort are all-inclusive.

Ancient ruins, snorkeling

It's a 20-minute drive to the El Rey Archaeological Zone where you'll be able to explore ancient ruins from the Mayan era and watch the friendly iguanas. The island of Isla Mujeres, popular for snorkeling, is a 20-minute ferry trip from El Embarcadero, 6 minutes' drive away.

Water sports included

You can take your pick from 3 pools, play a game of tennis, and enjoy the free loan of snorkeling gear, sailboats, and golf clubs. Meals and refreshments are included at the hotel's restaurants and bars, as well as those of sister hotels Royal Sands and Royal Hacienda.

Free WiFi, balcony views

WiFi is free in all of the tropically decorated suites and villas, and stunning views capture the ocean, the resort's pools and gardens, or Nichupté Lagoon. Amenities include flat-screen TVs, coffeemakers, and minibars stocked with domestic beers and soft drinks.

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
Please note that guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
Please note: For European Plan reservations, maid service is provided every day except on Sundays and legal Mexican holidays. For All Inclusive reservations, daily maid service is provided.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club (ages 4-12) *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Year Built 1976
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at The Royal Cancun All Suites Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Kids' club

  • Supervised activities for children between 4 and 12 years old

Dining

La Palapa Restaurant – This beachfront family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

The Italian Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Trattoria Sport Bar – This sports bar overlooks the garden and specialises in American cuisine. Open daily.

Snack Bar Poolside – This poolside restaurant specialises in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Fitness classes on site
  • Free bicycles on site
  • Golf driving range on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Royal Cancun All Suites Resort’s small print

Also known as

  • Royal Cancun All Suites Resort
  • Royal All Suites Resort
  • Royal Cancun All Suites
  • Royal Cancun All Suites Resort
  • The Royal Cancun an All Suites Resort
  • The Royal Cancun All Suites Resort

Policies

Housekeeping service is provided every day except Sunday and holidays.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

Deposit: USD 500.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Cancun All Suites Resort

Landmarks

  • In Avenida Kukulkan
  • Langosta Beach (4-minute walk)
  • Escenica Tower (6-minute walk)
  • Museum of Popular Mexican Art (9-minute walk)
  • Linda Beach (15-minute walk)
  • Tortuga Beach (22-minute walk)
  • Las Perlas Beach (30-minute walk)
  • Cancun Golf Club at Pok Ta Pok (36-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 24-min drive
  • Free self parking
  • Free area shuttle

Recent reviews

Fabulous 8.6 From 563 reviews

The Royal Cancun All Suites Resort
Exceptional10.0
Great hotel!
Love the hotel. Very friendly and helpful staff made us feel at home. Lots of activities and family friendly
Dennis, us3 night family trip
The Royal Cancun All Suites Resort
Fair4.0
Hide valuables
The Resort is nice i will not lie, just plan on the cleaning people taking things that aren't theirs... I was told that there was no cleaning done on Sunday's n that was fine w me. On Sunday i left my room n when i got back i had a tidy room n some money i left on the nightstand missing. As if that was not bad enough all that the manager did was take a written statement n that was it. They didn't even try making things right by comping an 11$ charge i had pending. They lack professionalism n customer service. They all smiles n wonderful to u but as soon as an issue arises they turn their back on u. Also b ready to feel pressured into going to their time share presentations as aoon as u walk into the building.
Miriam, us2 night family trip
The Royal Cancun All Suites Resort
Exceptional10.0
Loved it.. would definitely go back.
Michelle, us3 night family trip
The Royal Cancun All Suites Resort
Fair4.0
BEWARE I was almost arrested for not taking a taxi
The hotel would deserve 3 Stars. I think it was a bit over priced because the rooms look really old and they didn't feel very clean. It kind of had an old furniture smell too it that was not too pleasant. It was nice to have a suite with a Kitchenette and the Store at the lobby offers everything you might need and then some! Also take note that there is no maid service on Sundays. The staff around the hotel was very nice, but the ladies at the front desk were on the rude side. They wanted to charge me $100 if I stayed 15 mins past check out. One morning, I had arranged with my friend who has a personal driver to pick me up so I could get some medicines. As I was about to leave the hotel I noticed 2 guys with radios following me while talking on the radio. I boarded the car and 2 minutes later a police motorcycles signaled us to stop a few blocks ahead. They were accusing the driver of being an Uber and they showed us pictures the 2 men from the hotel took of me getting into the car. Apparently in Mexico you are not innocent until proven guilty, but instead guilty automatically if some men from your hotel take pictures of you and call the police on you! They even threatened to take me to the police station if I didn't tell them that he was indeed an uber driver. I begged them to let me go so I could get the medicines, but they had me there for almost an hour. At the end they impounded the car and let me go. The manager said it was the taxi drivers and not them.
GIL, us2 night family trip

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The Royal Cancun All Suites Resort

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