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Jumeirah Al Qasr

Luxury hotel with full-service spa, connected to the convention centre, near Madinat Jumeirah

  • Free WiFi and free parking
From
£324

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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Jumeirah Al Qasr-Madinat Jumeirah, Dubai, United Arab Emirates
9.6.Exceptional.
  • Amazing hotel & all the staff are helpful & courteous especially the Place club lounge…

    Jul 13, 2022

  • Amazing hotel, amazing service as the name translates truly a palace

    Jul 12, 2022

See all 698 reviews

Official standards

This property advises that it adheres to Covid 19 Updates (Jumeirah) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Dining options
Shopping
Walkable

The following facilities will be closed during January and February:
  • Water park
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • Daily housekeeping
    • On a private beach
    • 6 restaurants and 2 poolside bars
    • Full-service spa
    • 2 indoor pools and 15 outdoor pools
    • Free water park

    For families

    • Free cots/infant beds
    • Children's pool
    • Playground on site
    • Children stay free
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)

    What’s around

    • In Al Sufouh
    • Souk Madinat Jumeirah - 7-min walk
    • Wild Wadi Water Park - 15-min walk
    • Burj Al Arab - 16-min walk
    • Mall of the Emirates - 34-min walk
    • Ski Dubai - 40-min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 4 guests

    Guests
    • Arabian, Deluxe Room
    • Ocean Deluxe
    • Junior Suite (Arabian)
    • Suite, 1 Bedroom (Arabian)
    • Suite, 1 Bedroom (Ocean)
    • Junior Suite (Ocean)
    • Arabian, Club Room
    • Club Room (Ocean)
    • Presidential Suite
    • Royal Suite, 3 Bedrooms
    • Deluxe Room (Lagoon)

    What’s around

    Landmarks

    • In Al Sufouh
    • Souk Madinat Jumeirah - 7-min walk
    • Wild Wadi Water Park - 15-min walk
    • Burj Al Arab - 16-min walk
    • Mall of the Emirates - 34-min walk
    • Ski Dubai - 40-min walk
    • Madinat Jumeirah - 1-min walk
    • Umm Suqeim Beach - 26-min walk
    • Dubai College - 39-min walk
    • Fatima Abdullah Mohammed Rasheed Mosque - 2.5 mi / 4 km

    Getting around

    • Dubai (DXB-Dubai Intl.) 29-min drive
    • Dubai (DWC-Al Maktoum Intl.) 43-min drive
    • Sharjah (SHJ-Sharjah Intl.) 51-min drive
    • Free local area shuttle
    • Airport shuttle (surcharge)
    • Free shopping centre shuttle
    map
    See on map
    Jumeirah Al Qasr-Madinat Jumeirah, Dubai, United Arab Emirates

    At a glance

    Hotel size

    • This hotel has 292 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests must present valid passport or government issued photo identification at check-in.
    Half board rates do not include drinks, in-room dining, or dining in club lounges. Meals are set menu. Fees apply for select dishes and restaurants.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Children's club*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Full breakfast daily (surcharge)
    • 6 restaurants
    • 2 poolside bars
    • Bar/lounge
    • Coffee shop/cafe
    • Snack bar/deli
    • Beach bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Fitness classes on site
    • Kayaking on site
    • Pilates classes on site
    • Playground on site
    • Racquetball/squash on site
    • Rowing or canoeing on site
    • Sailing on site
    • Volleyball on site
    • Waterskiing on site
    • Windsurfing on site
    • Yoga classes/instruction on site
    • Golf lessons available nearby
    • Golfing nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Surfing/boogie boarding nearby

    Working away

    • Business centre
    • Number of meeting rooms - 5
    • Conference centre

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers: 1
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Garden
    • Terrace
    • Library
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • Arabic
    • Dutch
    • English
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Turndown service
    • Sofa bed
    • Sofa bed size double
    • Premium bedding
    • Sleep Number by Select Comfort mattress

    Things to enjoy

    • In-room massage available
    • Individually decorated
    • Individually furnished
    • Separate dining area
    • Number of living rooms
    • Separate sitting area
    • Balcony

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Rainfall showerhead
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 36-inch plasma TV
    • Pay films
    • Premium TV channels
    • IPod docking station
    • DVD player

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Fridge
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Talise Spa has 22 treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

    Dining

    Khaymat Al Bahar – Overlooking the ocean, this restaurant specialises in Middle Eastern cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

    The Hide – Overlooking the garden, this restaurant specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

    Al Hambra – Overlooking the ocean and garden, this restaurant specialises in Spanish cuisine and serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

    Koubba Bar – Overlooking the ocean, this bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

    Al Fayrooz Lounge – Overlooking the ocean, this restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Tennis on site
    • Fitness classes on site
    • Kayaking on site
    • Pilates classes on site
    • Playground on site
    • Racquetball/squash on site
    • Rowing or canoeing on site
    • Sailing on site
    • Volleyball on site
    • Waterskiing on site
    • Windsurfing on site
    • Yoga classes/instruction on site
    • Free water park access

    Nearby

    • Golf lessons available nearby
    • Golfing nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Surfing/boogie boarding nearby

    Fees & policies

    Refundable depositPay at property

    • Deposit: AED 500 per night

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: AED 20.00 per accommodation, per night

    Optional extras

    • Full breakfast is offered for an extra charge of AED 165 for adults and AED 83 for children (approximately)
    • Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way)

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Supervised childcare is available for an extra charge
    • Rollaway beds are available for AED 200.0 per night
    • Children's club access is available for an extra charge
    • Airport shuttle service for children costs AED 150 (one-way)

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah) guidelines.

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

    Also known as

    • Jumeirah Al Qasr Madinat Jumeirah Hotel Dubai
    • Qasr Madinat Jumeirah
    • Jumeirah Al Qasr Madinat Jumeirah Hotel Dubai
    • Jumeirah Al Qasr Madinat Jumeirah Hotel
    • Jumeirah Al Qasr Madinat Jumeirah Dubai
    • Jumeirah Al Qasr Madinat Jumeirah
    • Jumeirah Al Qasr Hotel
    • Jumeirah Al Qasr Dubai
    • Jumeirah Al Qasr Madinat Jumeirah Hotel
    • Jumeirah Al Qasr Hotel Dubai
    • Jumeirah Al Qasr Madinat Jumeirah
    • Jumeirah Al Qasr Madinat Jumeirah Dubai
    • Jumeirah Al Qasr Madinat Jumeirah
    • Jumeirah Al Qasr Hotel
    • Jumeirah Al Qasr Dubai
    • Jumeirah Al Qasr Hotel Dubai
    • Jumeirah Al Qasr Madinat Jumeirah
    • Madinat Al Qasr Jumeirah

    Information about cancellation rights

    The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply.

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Jumeirah Al Qasr does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there are 2 indoor pools, 15 outdoor pools and a children's pool.
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
    • Yes, there are 6 on-site restaurants, featuring al fresco dining, Middle Eastern cuisine and garden views. Nearby restaurants include paithai (8-min walk), Ushna (10-min walk) and Zheng He's (10-min walk).
    • Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.
    • Have fun with on-site activities such as kayaking, sailing and waterskiing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , pilates and racquetball/squash. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 2 indoor and 15 outdoor swimming pools. Jumeirah Al Qasr also has 2 poolside bars, a private beach and a sauna, as well as a steam room, an arcade and a garden.
    9.6.Exceptional.
    • 8.0.Very good

      Not really value for money

      I thought £600 a night without breakfast was a tad steep.

      Marc, 2 night trip, May 20, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We had a pleasant stay at the hotel. Excellent facilities with magnificent views. Staff was very attentive and friendly.

      Kyriaki, 4 night romance trip, Dec 16, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing hotel with amazing staff. Everyone was super friendly and great with our 1 year old son. The restaurants were incredible. Would highly recommend the Jumeirah hotels to anyone coming to visit Dubai.

      Sadia, 4 night family trip, Dec 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Wonderful staff and hospitality

      Rita, 5 night romance trip, Sep 27, 2021

      Verified Expedia guest review

    • 6.0.Good

      Very nice hotel but unimformed.

      When we arrived we asked about breakfast and was told its not included in the price. since we got back it turns out it was. Also should have got 20% off all food etc in all bars and restaurants and this was not done either.

      Andrew, 6 night trip, Sep 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Property not fully accommodated but still we’re given a city view room 😢

      Thomas, 1 night romance trip, Sep 19, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved my stay here. Staff very welcoming, accommodating and just generally the property has a spectacular view. Have a choice of beaches, pools and restaurants to use each one with beautiful views. Highly recommended property, loved everything about my stay.

      Shahinaz, 9 night trip with friends, Sep 8, 2021

      Verified Expedia guest review

    • 8.0.Very good

      excellent service in all areas

      A great hotel with excellent service

      Craig, 1 night trip, Aug 7, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing property, real shame all the facilities were not running due to covid. Great team, really helpfull, especially Batsi who greated us the first day and continued to provide us with great service throughout our stay, and Roger , who organised all our trips and activities so smoothly.

      Rukhshana, 6 night romance trip, Jul 27, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      It’ss wonderfully keep world class hotel - quality!

      9 night romance trip, Jan 22, 2020

      Verified Expedia guest review

    See all 698 reviews