Skip to main content

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Quinta Avenida

Choose dates to view prices

Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sunloungers

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Separate sitting area
  • Television
The current price is £472
includes taxes & fees
2 Mar - 3 Mar

Why we love this property

Beach paradise
This all-inclusive hotel offers a white sand beach with free cabanas, towels, and loungers. Beachside massages and waterfront dining complete the scene.
Waterfront wellness
Beachside massages and full-service spa treatments await at this waterfront sanctuary. A hot tub, sauna, and yoga classes create a holistic escape.
Luxury beachfront views
This luxury property on the beach boasts a garden-view restaurant and a pool-view restaurant, perfect for enjoying scenic waterfront vistas in the city centre.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite, 2 Queen Beds, Garden View

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - twin
  • Garden view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - twin
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Ocean View

View from room

Junior Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - twin
  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(12 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - twin
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(78 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - twin
  • Garden view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View

55-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - twin
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - twin
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible, Garden View

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 2 Queen Beds, Accessible, Garden View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Garden view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds (Swim-Up)

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Garden View

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Accessible, Garden View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Premium bedding, down duvets, pillow-top beds, free minibar

Suite, 1 King Bed, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar

Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed (Swim-Up)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar

Presidential Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 2,816 reviews
The price is £222
includes taxes & fees
9 Feb - 10 Feb
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km

Restaurants

  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Euro Grill - ‬3 min walk

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you can spend time at the beach enjoying free cabanas, beach massages and sunloungers, plus you'll only be steps from Playa del Carmen Main Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Pelicanos, one of 7 restaurants, serves Fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a fitness centre and an outdoor tennis court. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

At a glance

DONE

Hotel size

    • 524 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Co-working spaces
  • Conference space (6781 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Bike parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free rollaway/extra bed

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Innan has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Pelicanos – This beachfront restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Rincón Mexicano – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Kalamata – Overlooking the pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Spice – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
On-site parties or group events are strictly prohibited.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, there are 3 outdoor pools.

Are pets allowed at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has 3 poolside bars, 5 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, there are 7 on-site restaurants, featuring al fresco dining, Fusion cuisine and garden views.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive like?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach. Travellers say that the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

What guests liked

  • The pool was consistently described as clean, great, and well-managed with excellent service. (87 reviews)
  • Dining options were excellent with great food and variety at the restaurants, including fresh tropical fruit, tacos, and delicious desserts. (44 reviews)
  • The gym was clean, well-organized, and offered various exercise classes, providing great workouts. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Location
Entertainment
Drinks
Trip
Recreation

Reviews

10/10 Exceptional

This was the best all inclusive we've experienced! Beautiful, spotless facilities and grounds, outstanding roomroom,
Dean, 7-night trip

10/10 Exceptional

The room was very spacious, clean, and spotless. The staff were warm and welcoming, and the entertainment was fantastic, keeping guests engaged all day. The food exceeded expectations, honestly better than Xcaret in terms of room and food options.
Girlie, 3-night trip

10/10 Exceptional

Staff were extremely courteous and helpful and the facility clean and beautiful
Nashae, 3-night trip

10/10 Exceptional

Staff food & rooms were excellent!
Alma, 5-night trip

10/10 Exceptional

Had a wonderful time the hotel was amazing great staff
Andrew, 4-night trip

8/10 Very good

Staff great, rooms clean, only issue was that we could not get smaller bills any where (either pecos or USD)to be able to tip staff
Mark, 5-night trip

10/10 Exceptional

Great Resort
Eduardo, 4-night trip

10/10 Exceptional

Amazing place to stay. Looking forward to the next visit!
Warren Keith, 5-night trip

10/10 Exceptional

Great place!!
william, 2-night trip

10/10 Exceptional

the staff were amazing - all of them!
rachel, 23-night trip

10/10 Exceptional

Staff was great and always helpful. Room was clean and very comfortable!!
Jacquet Francea, 3-night trip

10/10 Exceptional

Staff was amazing!!!Excellent service!!
Emmanuel Sefa, 5-night trip

8/10 Very good

Very clean, staff was great, loved the quiet pool. Beautiful resort room was quiet.
Katrina, 6-night trip

10/10 Exceptional

This resort was AWESOME!!! The staff was AMAZING!!! Jose at the buffet is a great host and will take good care of you!
YOLANDA, 3-night trip

10/10 Exceptional

Spa was amazing. Hotel was beautiful and spotless. Staff was friendly and plentiful.
Brenda, 6-night trip

10/10 Exceptional

This was our second time at this resort and it was even more wonderful.
Douglas Brian, 6-night trip

10/10 Exceptional

Staff were very friendly and accommodating. Property was very clean and quality of drinks and food was overall very good.
William, 7-night trip

10/10 Exceptional

The staff was very polite. The was very clean also the beach view was very beautiful.
Marisol, 5-night trip

8/10 Very good

Nice hotel for couples. Food was delicious.
Daniela, 6-night trip

10/10 Exceptional

Everything about this resort is bang on. The staff is amazing. The facilities amazing. The location amazing. Thank you for a great week.
Sophina, 7-night trip

10/10 Exceptional

I loved my time there. The staff was amazing.
Stephanie, 4-night trip

10/10 Exceptional

Highly recommended from the staff to the views. A lot of activities available, rooms are spacious and food was good.
Demetreus McGregor, 4-night trip

10/10 Exceptional

Very nice place.
Samuel, 4-night trip

10/10 Exceptional

My wife and I loved everything about this resort, absolutely no complaints.
Zane, 6-night trip

8/10 Very good

Everything was good or better than good! Would absolutely come back!
Brian, 4-night trip