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Renaissance Chicago O'Hare Suites Hotel

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Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, pillow-top beds, in-room safe, desk
Indoor pool
1 bedroom, pillow-top beds, in-room safe, desk
Suite, 1 Bedroom, Non Smoking | 1 bedroom, pillow-top beds, in-room safe, desk
1 bedroom, pillow-top beds, in-room safe, desk

Overview of Renaissance Chicago O'Hare Suites Hotel

Renaissance Chicago O'Hare Suites Hotel

4-star property
Suburban hotel in O'Hare with indoor pool and bar/lounge

8.0/10 Very good

1,007 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
Map
8500 West Bryn Mawr Avenue, Chicago, IL, 60631

Room options

About this area

What's nearby

  • In O'Hare
  • Donald E. Stephens Convention Center - 4 min drive
  • Wrigley Field - 32 min drive
  • Loyola University Chicago - 37 min drive
  • United Center - 37 min drive
  • Woodfield Mall - 19 min drive
  • Chicago Riverwalk - 38 min drive
  • Northwestern University - 32 min drive
  • Lake Michigan - 32 min drive

Getting around

  • Chicago O'Hare International Airport (ORD) - 8 min drive
  • Chicago, IL (PWK-Chicago Executive) - 16 min drive
  • Chicago, IL (DPA-Dupage) - 48 min drive
  • Chicago Midway Airport (MDW) - 49 min drive
  • Rockford, IL (RFD-Greater Rockford) - 74 min drive
  • Park Ridge Station - 5 min drive
  • Chicago Gladstone Park Station - 5 min drive
  • Niles Edison Park Station - 5 min drive
  • Cumberland Station - 10 min walk
  • Free airport shuttle

Restaurants

  • Mac's Restaurant - 14 min walk
  • Elly’s Pancake House - 17 min walk
  • Carlucci Rosemont - 3 min drive
  • Nonna Silvia's Trattoria & Pizzeria - 3 min drive
  • Short Fuse Brewing Company - 4 min drive

About this property

Renaissance Chicago O'Hare Suites Hotel

Renaissance Chicago O'Hare Suites Hotel is only 5 mi (8 km) from the airport and offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Asado Urban Grill, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a hot tub. Fellow travellers like the pool and airport. The property is only a short walk to public transportation: Cumberland Station is 10 minutes away.

Languages

Arabic, Chinese (Mandarin), English, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 362 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 4 PM until 4 PM
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (14811 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Hindi
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired Internet for a surcharge
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling

Special features

Dining

Asado Urban Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
The Market – This delicatessen serves lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per day (rates may vary)
  • Wired Internet access is available in guest rooms for USD 12.95 per day (rates may vary)
  • Breakfast costs between USD 20 and USD 25 per person (approximately)

Parking

  • Self-parking costs USD 35 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The club lounge is open Monday-Friday.

Also known as

Chicago O'Hare Renaissance
Chicago O'Hare Suites
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Frequently asked questions

Does Renaissance Chicago O'Hare Suites Hotel offer free cancellation for a full refund?
Yes, Renaissance Chicago O'Hare Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Renaissance Chicago O'Hare Suites Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Renaissance Chicago O'Hare Suites Hotel?
Yes, there's an indoor pool.
Are pets allowed at Renaissance Chicago O'Hare Suites Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Renaissance Chicago O'Hare Suites Hotel?
Yes. Self-parking costs USD 35 per night.
Is an airport shuttle service offered by Renaissance Chicago O'Hare Suites Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Renaissance Chicago O'Hare Suites Hotel?
You can check in from 4 PM - 4 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Renaissance Chicago O'Hare Suites Hotel?
No, this hotel doesn't have a casino, but Rivers Casino (3-min drive) is nearby.
What is there to do at Renaissance Chicago O'Hare Suites Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Renaissance Chicago O'Hare Suites Hotel also has a sauna and a fitness centre.
Are there restaurants at or near Renaissance Chicago O'Hare Suites Hotel?
Yes, there are 2 on-site restaurants, featuring American cuisine. Nearby restaurants include Mac's Restaurant (14-min walk), Short Fuse Brewing Company (2.4 mi) and Morton's The Steakhouse (2.5 mi).
What's the area around Renaissance Chicago O'Hare Suites Hotel like?
Renaissance Chicago O'Hare Suites Hotel is in O'Hare, a short 10-minute walk from Cumberland Station. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Veronica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice rooms
rooms were very clean.
John, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Youngbo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jason, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shuttle service was on time. Staff was very friendly.
Judith, 1-night trip
Verified Orbitz guest review

6/10 Good

Absolutely awful
Checking in wasn’t a problem, however the elevators stunk like weed and cigarettes. when it came to the vending machines two of them weren’t working and one wouldn’t take any form of payment. I had to stop and go to several vending machines on different floors just to find one that would work or take money and I was told by staff that there was nothing that they could do that It’s a third-party that handles the vending machines . In my room my TV was completely messed up. the picture didn’t function and was completely distorted. Staff came up said sorry that’s how it is. The heat in the room wasn’t working so I couldn’t change the temperature. There was gum in the sink. The sheets were stained and when I brought up these complaints to the staff, I was told that I was going to have to wait until morning to talk to someone. However, when I did in the morning, all they could do for me was give me 1000 points which I still haven’t gotten and it’s been two days Since check out.
Gum on sink
Gum on sink when we came into the room
Messed up picture on the tv
Stained sheets
Jacob, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MIRAE, 1-night trip
Verified Hotels.com guest review