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Eurostars Universal Lisboa

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Front of property
Junior Suite | Hypo-allergenic bedding, minibar, desk, laptop workspace
Junior Suite | Hypo-allergenic bedding, minibar, desk, laptop workspace
Junior Suite | Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace

Overview of Eurostars Universal Lisboa

VIP Access
UNESCO Sustainable Travel Pledge

Eurostars Universal Lisboa

5-star property
Luxury hotel with 1 outdoor pools, connected to a railway/underground station, near Lisbon Casino

8.8/10 Fabulous

378 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
The price is £117
Price available on 27/2/2023
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

Room options

About this area

What's nearby

  • In Parque das Nações
  • Lisbon Oceanarium - 1 min drive
  • Castle of São Jorge - 21 min drive
  • Commerce Square - 18 min drive
  • Rossio Square - 22 min drive
  • Santa Justa Elevator - 23 min drive
  • Belém Tower - 28 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 10 min drive
  • Cascais (CAT) - 36 min drive
  • Oriente Station - 4 min walk
  • Moscavide Station - 22 min walk
  • Braco de Prata Station - 29 min walk
  • Cabo Ruivo Station - 7 min walk
  • Olivais Station - 17 min walk
  • Moscavide Station (Red) - 20 min walk
  • Airport pickup service

Restaurants

  • Koko - 2 min walk
  • Oficina do Gelado - 3 min walk
  • Butchers - 3 min walk
  • La Expo Dolce Vita - 4 min walk
  • Hippopotamus - 4 min walk

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa is only 2.2 mi (3.5 km) from the airport and offers pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a seasonal outdoor pool. The property is only a short walk to public transportation: Cabo Ruivo Station is 7 minutes away.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (EUR 20 per day)

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2021
  • An outdoor pool
  • Spa services

Accessibility

  • Lift

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle. Maximum occupancy 2

Parking

  • Self-parking costs EUR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Does Eurostars Universal Lisboa offer free cancellation for a full refund?
Yes, Eurostars Universal Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Eurostars Universal Lisboa?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on 29 Jan 2023 start from £108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Eurostars Universal Lisboa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Eurostars Universal Lisboa?
Yes, there's an outdoor pool.
Are pets allowed at Eurostars Universal Lisboa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eurostars Universal Lisboa?
Yes. Self-parking costs EUR 20 per day.
Is an airport shuttle service offered by Eurostars Universal Lisboa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 35 per vehicle.
What are the check-in and check-out times at Eurostars Universal Lisboa?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Eurostars Universal Lisboa?
No, this hotel doesn't have a casino, but Lisbon Casino (3-min walk) is nearby.
What is there to do at Eurostars Universal Lisboa and nearby?
Eurostars Universal Lisboa has an outdoor pool and spa services.
Are there restaurants at or near Eurostars Universal Lisboa?
Yes, there's an on-site restaurant. Nearby restaurants include La Expo Dolce Vita (4-min walk), Hippopotamus (4-min walk) and Arigato (5-min walk).
What's the area around Eurostars Universal Lisboa like?
Eurostars Universal Lisboa is in Parque das Nações, a short 10-minute drive from Lisbon (LIS-Humberto Delgado) and 10 minutes' walk from Lisbon Oceanarium.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Dalan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Tatiana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Great stay! Clean, convenient, well appointed rooms. Nice helpful staff
Gloria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very pretty hotel, friendly accommodating staff
Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall wonderful and extremely impressed by staff —-soooo attentive to service
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay , convenient for train and metro access .
Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Carole, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

First class modern property at reasoable rate. Expensice but excellent breakfast buffet
Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay after missing our flight
The staff was super friendly
1-night trip
Verified Hotels.com guest review