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All properties in Norwich, England, United Kingdom
1 room, 2 adults

Best Western Brook Hotel Norwich

3-star3 stars
2 Barnard Road, Norwich, England, NR5 9JB, United Kingdom

Suburban hotel with restaurant, near Earlham Park
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here


Great location
Fantastic service
Could use a good cleaning
Amenities are not the best

Best Western Brook Hotel Norwich

from £48
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 3 Single Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking

What’s around Best Western Brook Hotel Norwich

Top spots nearby

Recommended by this property

  • Earlham Park (23-minute walk)
  • UEA Sportspark (24-minute walk)
  • University of East Anglia (26-minute walk)
  • Norwich Theatre Royal (3.2 mi / 5.2 km)
  • The Forum (3.3 mi / 5.3 km)
  • Norwich Castle (3.4 mi / 5.5 km)
  • Norwich Cathedral (3.5 mi / 5.7 km)
  • Norwich Riverside Walk (3.8 mi / 6.1 km)
  • Carrow Road (4.1 mi / 6.6 km)

Getting around

  • Norwich (NWI-Norwich Intl.) 14-min drive
  • Spooner Row Station 15-min drive
  • Wymondham Station 17-min drive
  • Norwich Station 19-min drive

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms

Check-in and check-out

  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Brook Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Brook Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Best Western Brook Hotel Norwich’s small print

Also known as

  • Best Western Brook Hotel Norwich
  • Best Western Brook Hotel
  • Best Western Brook Norwich
  • Best Western Brook
  • Best Brook Norwich Norwich
  • Best Western Brook Hotel Norwich Hotel
  • Best Western Brook Hotel Norwich Norwich
  • Best Western Brook Hotel Norwich Hotel Norwich


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.4 From 354 reviews

Good 6.0
Tired - smashes windscreen
Stay was okay and staff were friendly, it’s just it seems a very tired hotel. I had my windscreen kicked in along with 3 other cars in the car park and whilst I appreciate the hotel can’t do anything about it but were really helpful regardless, I would suggest they put cctv into the premises.
Matthew, gb1 night business trip
Very good 8.0
Helpfull staff. could do with earlier check in allin all a good break
Peter, gb1 night trip
Exceptional 10.0
Very good
gb1 night business trip
Very good 8.0
Room 237, comfortable quiet room overlooking inner courtyard. Good for the one night stay visiting son. Carvery over the road pretty handy also.
gb1 night trip
Poor 2.0
Poor best western
Very poor service , no breakfast allowed to room news to me and I was told to come get the scraps in the buffet although there is probably none left ! , negative staff , noisy room , air con unit broken - leaking iron safety risk high !!! asked £3 charge for tap water to be bought to room not best western standards i was an assisting manager for best western for 6 years and your staff at the brook hotel do not meet the best western standards they are way below levels ! I would expect some compensation - highly disappointing
Joanna, gb1 night family trip

Best Western Brook Hotel Norwich

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