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3-star hotel with restaurant, near Worcester Cathedral
Nice Hotel, front of house not very friendly. Room clean & tidy tho desk in room wrong…
May 7, 2022
Overall it was below expectations relative to booking based on photos. Blackout curtains…
Mar 25, 2022
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-out is available.
Individually wrapped food options are available for breakfast and through room service.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
When I arrived the room I was in was right next to the lounge area. Put it this way the picture in the lounge next to the settee was the other side of our room. I did ask if poss if I could change as I had to go to bed early and be up at 6am. They said they couldn’t. I was awake most of the night with people in the lounge. As the noise was in consistent I was going to ring the reception then it went quite, then it started up again about 15 mins later. This went on and on. The reception said they couldn’t do anything as I didn’t complain at the time. The other room I book for my friend has even more of a nightmare as there was a wedding and they were more noisy than my room as she was near the main entrance upstairs. She had no hit water at all (this maybe as we were up early). Again she complained and nothing said. U could see they weren’t bothered.
Annabel, 1 night business trip, Mar 5, 2022
Verified Hotels.com guest review
it was a very pleasant stay. yes the room and decor was a tad tired but for the money i was very happy. The staff i dealt with were very nice and friendly. My only disappointment was the £10 for parking.
Mark, 1 night trip, Feb 26, 2022
Verified Hotels.com guest review
Very central, with just a short stroll to the Cathedral and town. Very welcoming staff. Excellent value for money. Breakfast good, however coffee from the machine was very weak, so perhaps opt for tea.
Tina, 1 night trip, Feb 19, 2022
Verified Hotels.com guest review
Broken floor number selector in lift 1/2 pushed inwards appeared unsafe, told it’s often out of service due to this but was in use. Double bed in room 306 very small with plug socket under a desk near to skirting board that’s wasn’t easily accessible especially for me having joint and back problems. Room also very hot. After speaking with staff and showing them the size of the bed alternative room offered. Again, location of plugs not great couldn’t access a mirror when using hairdryer and socket low down at side of desk to charge phone. Had to carry the boiled kettle across to the table where refreshments tray was. Both rooms were very clean, bed was comfy and extra pillows were available. Location was great and staff were very helpful. Photos of bigger room below. Kettle and tray were on the round table in pic 1 sockets were either left side of tv or across on the smaller cabinet at side of the bed. Mirror behind the door or in the bathroom
1 night trip, Feb 19, 2022
Verified Hotels.com guest review
Room refurbished, they need to do the bathroom
S, 1 night trip, Feb 15, 2022
Verified Hotels.com guest review
Nice bar man was the only good aspect. Very noisy all night and terrible bed and shower.
Fleur, 1 night romance trip, Feb 12, 2022
Verified Expedia guest review
Ideal, single evening stay....I saw other comments advising the rooms were old & that is the case, but they are large & spacious. Shower was lovely & warm and Staff were perfectly pleasant. Bit annoying that as a resident you have to pay for parking....inc that in the bill & hide it, don't make a guest pay seperately for that.
Sean, 1 night trip, Feb 11, 2022
Verified Hotels.com guest review
Great staff. Rooms are spacious with comfortable beds
David, 1 night trip, Jan 29, 2022
Verified Expedia guest review
Only stayed one night, convenient for the city centre etc but it’s very tired and needs a refurbish in the rooms. Comfortable bed though. Very expensive parking £10 and not very happy with the £50 deposit we had to pay on arrival which took a week to be refunded.
Sue, 1 night trip, Jan 29, 2022
Verified Hotels.com guest review
Staff rude on front desk asked for 25 pound deposit and after check out took another 10 pound for parking on site which is out rageous and not stated until after booking a room never go back to this hotel again
T, 1 night business trip, Jan 11, 2022
Verified Hotels.com guest review