Castillo Real, Ascend Hotel Collection

Photo gallery for Castillo Real, Ascend Hotel Collection

Primary image
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, desk, blackout curtains
Premium bedding, pillow-top beds, desk, blackout curtains

Overview of Castillo Real, Ascend Hotel Collection

Castillo Real, Ascend Hotel Collection

3.0 star property
Art Deco hotel with outdoor pool, near St. Augustine Beach

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £122
Price available on 31/10/2022
Map
530 A1a Beach Blvd, St. Augustine, FL, 32080
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • St. Augustine Beach - 2 min walk
  • Castillo de San Marcos - 10 min drive
  • St. George Street - 13 min drive

Getting around

  • St. Augustine, FL (UST-Northeast Florida Regional) - 21 min drive
  • Jacksonville International Airport (JAX) - 68 min drive

Restaurants

  • Cafe Eleven - 2 min walk
  • Obi's Fillin' Station - 3 min walk
  • Sunset Grille - 5 min walk
  • The Kookaburra - 6 min walk
  • Mango Mango's Caribbean Grill & Bar - 9 min walk

About this property

Castillo Real, Ascend Hotel Collection

3-star hotel by the ocean
Located close to St. Augustine Beach, Castillo Real, Ascend Hotel Collection provides a corner/local shop, a fitness centre and a steam room. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at La Cocina, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), multilingual staff and a lift
  • Coffee/tea in the lobby, a 24-hour front desk and a front desk safe
  • Guest reviews speak highly of the beach locale
Room features
All guest rooms at Castillo Real, Ascend Hotel Collection have perks, such as premium bedding and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and dressing gowns. Guests reviews give good marks for the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Fridges, microwaves and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Coffee/tea in a common area

Travelling with children

  • Children stay free
  • Local/corner shop

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry service
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

La Cocina – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 9 for adults, and USD 7 and USD 9 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real, Ascend Hotel Collection Hotel
Castillo Real an Ascend Hotel Collection Member
Castillo Real, Ascend Hotel Collection St. Augustine
Castillo Real, Ascend Hotel Collection Hotel St. Augustine

Frequently asked questions

Does Castillo Real, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Castillo Real, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Castillo Real, Ascend Hotel Collection?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Castillo Real, Ascend Hotel Collection on 31 Oct 2022 start from £122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Castillo Real, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Castillo Real, Ascend Hotel Collection?
Yes, there's an outdoor pool.
Are pets allowed at Castillo Real, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castillo Real, Ascend Hotel Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Castillo Real, Ascend Hotel Collection?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Castillo Real, Ascend Hotel Collection and nearby?
Have fun with activities such as cycling, kayaking and parasailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Castillo Real, Ascend Hotel Collection also has a sauna and a steam room.
Are there restaurants at or near Castillo Real, Ascend Hotel Collection?
Yes, there's an on-site restaurant, La Cocina. Nearby restaurants include Obi's Fillin' Station (3-min walk), Sunset Grille (5-min walk) and The Kookaburra (6-min walk).
What's the area around Castillo Real, Ascend Hotel Collection like?
Castillo Real, Ascend Hotel Collection is located near St. Augustine Beach, only a short 9-minute walk from St. Johns County Ocean Pier and 2 minutes' walk from Cafe Eleven. Travellers say that the local area is very walkable with fantastic beaches.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was spacious and clean with a very nice hot tub. Beach is very close. Very nice place.
1-night trip
Verified Hotels.com guest review

6/10 Good

Can do a lot better
We arrived a little earlier. The 2 people ahead of us got their rooms keys right away. We were told that the room will not be ready until 4pm and that they will let us know when ready by calling me. I never received that call. Fire alarm went off at 6am the next morning and no explanation was given. We had to evacuate the building
Arturo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norman, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jared, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great location! Friendly staff!
Stacy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have stayed here a few times and I have never been disappointed. The service is excellent!!!! The rooms and bathrooms are always very clean!
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marcel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was our 8th year to visit St. Augustine and we would highly recommend Castillo Real. You MUST try the restaurant. The food is amazing! Easy walk to the beach, clean, great pool for kids, quiet. 5 Stars
Lindsay, 3-night romance trip
Verified Expedia guest review