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Shilo Inn Rose Garden - Oregon, Portland

2 stars
1506 NE 2nd AvenuePortlandOR97232United States of America, ‏0203 027 9779
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Good3.4 / 5
Location
Great location
Value for money
Best value for money
Service
Fantastic service
Breakfast
Bad breakfast
338See all 338 Hotels.com reviews
From 191 reviewsTripAdvisor Traveller Rating

Shilo Inn Rose Garden - Oregon, Portland

Hotel Info: 020 3027 9803

from £116
  • Suite
  • Suite
  • Suite, 1 King Bed
  • Mini Suite Two Queen
  • Suite
  • Suite
  • Suite, 2 Queen Beds
  • Mini Suite King
  • One Bed

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Shilo Inn Rose Garden Oregon Hotel
  • Shilo Inn Portland Rose Garden Hotel
  • Shilo Inn Rose Garden at the Portland Convention Center
  • Shilo Inn Rose Garden Hotel
  • Shilo Inn Rose Garden Oregon
  • Shilo Inn Rose Garden
  • Shilo Inn Portland Rose Garden Hotel Portland
  • Shilo Rose Garden Oregon
  • Shilo Rose Garden
  • Shilo Inn Portland Rose Garden Hotel
  • Shilo Rose Garden

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 75 per stay

Optional extras

Pets are allowed for an extra charge of USD 15 per accommodation, per night

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Sauna
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Shilo Inn Rose Garden - Oregon, Portland’s small print

Also known as

  • Shilo Inn Rose Garden Oregon Hotel
  • Shilo Inn Portland Rose Garden Hotel
  • Shilo Inn Rose Garden at the Portland Convention Center
  • Shilo Inn Rose Garden Hotel
  • Shilo Inn Rose Garden Oregon
  • Shilo Inn Rose Garden
  • Shilo Inn Portland Rose Garden Hotel Portland
  • Shilo Rose Garden Oregon
  • Shilo Rose Garden
  • Shilo Inn Portland Rose Garden Hotel
  • Shilo Rose Garden

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 75 per stay

Optional extras

Pets are allowed for an extra charge of USD 15 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 338 reviews

Shilo Inn Rose Garden - Oregon, Portland
Poor1.0 / 5
Awful service! Impersonal, selfish, money grabbing
Awful. This stay was booked many months ahead of time and I called several weeks before hand (from the UK) to confirm that the room would be a twin room as I was sharing it with a colleague during a work conference. My colleague also called (from the USA) to confirm we would have two beds. Upon arrival, we were were given a king bed and were told there was no record of our calls/request and that room types were not guaranteed. After an hour of discussions, it was finally revealed that a hotel employee had guaranteed the twin room and put a note on the account but the manager had not honoured it in favour of selling our room on at a higher price closer to the date of the stay! The manager refused to accept responsibility for the lack of two beds and did not even offer an apology. I have never dealt with such inconsiderate customer services whilst in the USA, a culture so dependent on good service and tipping ordinarily. During our five night stay, the hotel did nothing to compensate us for the inconvenience and simply left an unmade rollaway bed down the hallway for us to collect after 9pm (having checked in at 3pm), which they had the cheek to suggest we should pay for! After two days of work nearby, we discovered that the same thing had happened with two other twin room bookings in the same hotel! Appalling service from a money-grabbing team. No customer loyalty at all, just saw the $$$ when the opportunity presented itself. Avoid at ALL COSTS! Awful hotel and service!
5 night business trip
Shilo Inn Rose Garden - Oregon, Portland
Excellent4.0 / 5
Large Rooms
We had 2 rooms, both were large. Desk clerk was fantastic! Originally the rooms were on different floors and she spent 5 minutes redoing rooms so that they were next to each other. Location is good for Convention Center and an easy drive to downtown.
2 night trip
Shilo Inn Rose Garden - Oregon, Portland
Poor1.0 / 5
ugh!!!
The hotel was very unkept and our room key wouldn't work even though we told the staff twice. Had to swipe it about 20 times to get it to work and twice they had to let us in but did not offer to give us a new room key. Breakfast room was dirty and the staff not very friendly. Will definetly not stay here again or at any Shilo Inn.
1 night family trip
Shilo Inn Rose Garden - Oregon, Portland
Good3.0 / 5
Servicable
This was a perfectly serviceable hotel that was much cheaper than the room rates for my conference across the street at the Crowne Plaza. I think "you get what you pay for" really comes into play here though. The Good: The rooms have mini fridges, microwaves & little coffee makers. Water pressure was great. A shower curtain that stayed closed would have been nice. The king-sized bed was surprisingly comfy - I wasn't achy at all, even after 5 nights! Pillows a-plenty as well! The AC/fan unit worked well, keeping the heat at bay - it was in the mid 90's during my late-July stay. Comfortable all night long. The Bad: The TV was a very old tube-style model that did not work. Scrolling channels, squealing noise, etc. My boss had the same trouble with hers as well. The free wi-fi *barely* worked. I could check email. But Netflix & Facetime wouldn't work, images on websites & Facebook wouldn't load. The breakfast in the morning was limited to coffee, juice, granola bars, apples, (sometimes) toast and (stale) mini danishes. The coffee was OK though. Was expecting more from the description & pictures on the listing. While friendly enough, the staff didn't seem very knowledgeable about the area. Made it hard to find restaurants were or shopping for forgotten items. Conclusion: Would I stay here again? I don't think so. There's a lot of other options in PDX for the same price range. This wasn't BAD, but it wasn't good either.
4 night business trip
Shilo Inn Rose Garden - Oregon, Portland
Good3.0 / 5
Convenient location
Convenient location
2 night family trip

See all reviews

Shilo Inn Rose Garden - Oregon, Portland

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