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1 room, 2 adults

Illusion Boutique Hotel by Xperience Hotels - Adults Only

3.5-star3.5 stars
8th St NorthBetween 5th Av. and the ocean, Playa del CarmenQROO77710Mexico

Boutique hotel with outdoor pool, near Central Square
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Very Good8.2
Location
Great location
Service
Fantastic service
Value for money
Best value for money
Breakfast
Breakfast is average
89See all 89 Hotels.com reviews
From 1,713 reviewsTripAdvisor Traveller Rating

Illusion Boutique Hotel by Xperience Hotels - Adults Only

from £71
  • Mirage Room
  • Mirage Balcony
  • Deluxe Room, 1 King Bed, Partial Ocean View (Cabanas Vision)
  • Prestige Room
  • Prestige Suite

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) are not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Pool sunloungers
  • Spa services on site
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Library

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Maison Pierre – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Illusion Boutique Hotel by Xperience Hotels - Adults Only’s small print

Also known as

  • Illusion Boutique Hotel Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels Adults
  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Xperience Hotels Adults
  • Illusion Boutique Hotel Xperience Hotels
  • Illusion Boutique Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Playa Del Carmen
  • Illusion Boutique Hotel By Xperience Playa Del Carmen
  • Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
  • Illusion Boutique Hotel Xperience Hotels Adults
  • Illusion Boutique Xperience Hotels Adults Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 150 and MXN 350 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 0 per vehicle (return)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Illusion Boutique Hotel by Xperience Hotels - Adults Only

Top spots nearby

Recommended by this property

  • Central Square (3-minute walk)
  • Nuestra Senora del Carmen Catholic Church (3-minute walk)
  • Quinta Alegria (5-minute walk)
  • Xcaret Eco Theme Park (4.4 mi / 7.1 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 54-min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 101-min drive
  • On-site parking not available
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.2 From 89 reviews

Illusion Boutique Hotel by Xperience Hotels - Adults Only
Very Good8.0
All the staff were really friendly and made us feel very welcome. The only problem we had and could happen anywhere, was we were sunbathing on the roof terrace, our umbrella took off in the wind and nearly knocked a lady over the balcony, bearing in mind we were 5 floors up, the staff were told about it but still the umbrellas don't get secured down properly.
A Traveller, gb5 night romance trip
Illusion Boutique Hotel by Xperience Hotels - Adults Only
Exceptional10.0
Excellent!!
Me and my wife thoroughly enjoyed our stay and thought the staff were really helpfull and very friendly, we would stay here again any time we are in playa del carmen
Nathaniel, gb5 night romance trip
Illusion Boutique Hotel by Xperience Hotels - Adults Only
Exceptional10.0
good
Robert, us5 night trip with friends
Illusion Boutique Hotel by Xperience Hotels - Adults Only
Good6.0
Good Boutique Hotel...Room service needs improveme
This is a good boutique hotel at a very good location. We stayed in a Mirage Room which is on the top floor with a nice view. The front desk guys are very warm and helpful. The Room was pretty big and spacious. The couple of things that bugged me every day was the room cleaning service. WE stayed for 4 nights and for 3 days we did not receive clean towels. There were no hand towels at the sink. We had to ask for bath towels everyday at night when we came back. The shower in the bathroom was leaking and needed repair, we complained about it on second day but it was not repaired till we checked out.
Chetan, us4 night romance trip
Illusion Boutique Hotel by Xperience Hotels - Adults Only
Very Good8.0
Very friendly staff, good breakfast included.
We stayed at the hotel for a couple of days with several family members. The rooms were clean and surprisingly quiet. The staff is very friendly and helpful and they tried to make our stay as comfortable as possible. The included breakfast is much more than only continental, it is great topical Mexican breakfast. Try the Chilaquiles.
A Traveller, us5 night romance trip

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Illusion Boutique Hotel by Xperience Hotels - Adults Only

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