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Illusion Boutique Hotel by Xperience Hotels - Adults Only

3.5-star3.5 stars
8th St NorthBetween 5th Av. and the ocean, Playa del CarmenQROO77710Mexico, 0203 027 9779
3.5-star Playa del Carmen hotel in Centro with restaurant
  • Free WiFi
Very Good8.0
Service
Fantastic service
Location
Great location
Cleanliness
Clean
Breakfast
Tasty breakfast
114See all 114 Hotels.com reviews
From 1,618 reviewsTripAdvisor Traveller Rating

Illusion Boutique Hotel by Xperience Hotels - Adults Only

Hotel Info: 020 3027 9803

from £97
  • XXXMaster Suite
  • XXXMaster Suite
  • XXXMaster Suite
  • xxdeletedxx
  • xDeluxe King Room
  • xDeluxe Two Queen
  • xDeluxe King w/ Balcony
  • xLuxury King Room
  • Mirage Room
  • Mirage Balcony
  • Deluxe Room, 1 King Bed, Partial Ocean View (Cabanas Vision)
  • Prestige Room
  • XXXRoom, Terrace
  • xRoom, Terrace
  • Prestige Suite

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) are not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Spa services on site
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Maison Pierre – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Illusion Boutique Hotel by Xperience Hotels - Adults Only’s small print

Also known as

  • Illusion Boutique Hotel Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels Adults
  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Xperience Hotels Adults
  • Illusion Boutique Hotel Xperience Hotels
  • Illusion Boutique Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Playa Del Carmen
  • Illusion Boutique Hotel By Xperience Playa Del Carmen
  • Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
  • Illusion Boutique Hotel Xperience Hotels Adults
  • Illusion Boutique Xperience Hotels Adults Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 150 and MXN 350 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 2208 per person (return)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Illusion Boutique Hotel by Xperience Hotels - Adults Only

Top spots nearby

Recommended by this property

  • Central Square (3-minute walk)
  • Nuestra Senora del Carmen Catholic Church (3-minute walk)
  • Quinta Alegria (5-minute walk)
  • Xcaret Eco Theme Park (4.4 mi / 7.1 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 43-min drive
  • On-site parking not available
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.0 From 114 reviews

Illusion Boutique Hotel by Xperience Hotels - Adults Only
Very Good8.0
All the staff were really friendly and made us feel very welcome. The only problem we had and could happen anywhere, was we were sunbathing on the roof terrace, our umbrella took off in the wind and nearly knocked a lady over the balcony, bearing in mind we were 5 floors up, the staff were told about it but still the umbrellas don't get secured down properly.
A Traveller, gb5 night romance trip
Illusion Boutique Hotel by Xperience Hotels - Adults Only
Exceptional10.0
Excellent!!
Me and my wife thoroughly enjoyed our stay and thought the staff were really helpfull and very friendly, we would stay here again any time we are in playa del carmen
Nathaniel, gb5 night romance trip
Illusion Boutique Hotel by Xperience Hotels - Adults Only
Exceptional10.0
Perfect for Playa
Very friendly staff, great location, great breakfast included. Thanks
Owen, gb6 night romance trip
Illusion Boutique Hotel by Xperience Hotels - Adults Only
Good6.0
Room for improvement
Cleanliness and design of the the vision cabana room was excellent, hotel staff very friendly and helpful, great location too (there are building works close by, but not too loud or disruptive). However the hotel was let down by an apparent intermittent water pressure on the top 2 floors for 3 days running, leading to no shower facilities in the room (we did not experience the 'on' period, only the 'off' during both day and night) nor by the pool. This issue greatly marred an otherwise enjoyable stay.
A Traveller, gb6 night romance trip
Illusion Boutique Hotel by Xperience Hotels - Adults Only
Exceptional10.0
good
Robert, us5 night trip with friends

See all reviews

Illusion Boutique Hotel by Xperience Hotels - Adults Only

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