4/10 Fair
13 Aug 2022
This isn't a five star hotel. It's more like three star with a few four star bits thrown in. The room was quite big and it had a nice balcony. None of that is any good if the beds are rock hard though. If there is one thing that you expect in a five star property, it's to have comfortable beds. The breakfast buffet was very disappointing too. The choice very limited. The bacon was fake, as was the juice, and the mushrooms we're tinned. There wasn't even any toast - surely a very basic requirement. The pool was nice but wasn't heated and Madeira rarely gets hot enough to do the job by the sun. The towels were old, worn and even patched up. The views were great but not nearly enough to make up for the many shortcomings of the hotel. Poor value for money.
Ian
Ian, 4-night romance trip
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