Quinta das Vistas Palace Gardens

This is a lovely, comfortable, hotel with spacious rooms and great service. The terrace has a spectacular view of Funchal and was great for breakfast, where we also enjoyed the complementary bubbles! The pool is small, but adequate, and the pool area also faces the town and ocean (though sun loungers need an "upgrade" as they are quite worn). It is a 5-minute taxi-drive from the hotel to the centre of Funchal (~euro 6) - walking is tricky as there is no side-walk/pavement for the better part of the walk into town. There is free wifi in public areas (though not at the pool), but no wifi at all in the rooms.

Madeira is an island of old-world charm, taking tea at Reid's. sauntering through the old town, beautiful tropical gardens and enjoying largely unspoilt, under developed scenery on this volcanic paradise. The Quinta das Vistas typifies this beautiful island. A mixture of turn of the century charm, beautiful furniture and beautiful gardens, this fabulous hotel has amazing views, excellent staff and couldn't do enough to meet your ever need. Whether it is the fantastic breakfast selection, the 4 course dinner menu, or just the chocolate on your pillow from the turn down service, every need was well and truly met in my week there. I couldn't recommend this hotel enough!

A hard-working, overworked, dedicated staff. Service generally poor at breakfast and dinner due to insufficient personnel.Frayed, stained carpet,torn curtain, ripped cushion on terrace, air-conditioner that never cooled the room, a sagging mattress, no wifi in room, no porter - not exactly my idea of a 5-star hotel.

Great facility with wonderful views marred by lackluster service and lack of wifi in rooms.