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1 room, 2 adults

ibis London City - Shoreditch

3-star3 stars
5 Commercial Street, London, England, E1 6BF, United Kingdom

3-star hotel with restaurant, near The Gherkin
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 4,711 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
WiFi
Good internet service
Service
Fantastic service
Amenities
Great amenities

ibis London City - Shoreditch

from £83
  • Family Room
  • Room (Sweet Room)
  • Room (Sweet Room)

What’s around ibis London City - Shoreditch

Landmarks

  • In London City Centre
  • The Gherkin (10-minute walk)
  • Liverpool Street (12-minute walk)
  • Royal Exchange (14-minute walk)
  • Tower Bridge (15-minute walk)
  • Tower of London (17-minute walk)
  • London Bridge (21-minute walk)
  • Barbican Arts Centre (22-minute walk)

Getting around

  • London (LHR-Heathrow) 58-min drive
  • London (LCY-London City) 21-min drive
  • London (LGW-Gatwick) 80-min drive
  • London Fenchurch Street Station 9-min walk
  • London Shoreditch High Street Station 12-min walk
  • Shoreditch High Street Overground Station 12-min walk
  • Aldgate East Station 1-min walk
  • Aldgate Station 4-min walk
  • Tower Gateway Station 10-min walk

At a glance

Key facts

Hotel size

  • This hotel has 348 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi
  • Italian
  • Romanian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Pay films
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Foggs – This restaurant specialises in international cuisine and only serves dinner.

ibis London City - Shoreditch’s small print

Also known as

  • ibis London City Hotel
  • ibis London City - Shoreditch Hotel
  • ibis London City - Shoreditch London
  • ibis London City - Shoreditch Hotel London
  • ibis London City - Shoreditch London
  • ibis London City - Shoreditch Hotel London
  • ibis London City
  • Ibis London City Hotel London
  • ibis London City Shoreditch Hotel
  • Ibis London City England
  • ibis Shoreditch Hotel
  • ibis London City Shoreditch
  • ibis Shoreditch
  • Ibis London City Shoreditch

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 10.45 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.4 From 1,314 reviews

Fair 4.0
Not the quality I expect from a name like Ibis
I was in London to go to a convention at nearby Tobacco Dock, so I was using the hotel only to sleep and downtime. The hotel itself is great, it is clean and the staff appear to be attentive to those waiting to be seen in the lobby. A look in the bar, showed that you could sit and enjoy watching the world go by and many people seemed to be enjoying the facility. The room was disappointment number 1 though. The bed was harder than I would usually have, but that is a personal preference. There was no phone signal at all in the room, which can be forgiven as you can't choose the buildings around you. What could be changed though would the lack of insulation from the all night noise of bins being filled with glass, then being emptied overnight. A rough nights sleep was punctuated with this at least 4 or 5 times. Then come the morning, when one decided that a long hot shower was needed to wake up, there were no large towels. I could understand if there was only 1, the room was only booked for one, but there were none. Unfortunately at the point of no return I would probably have been dry before a towel appeared! Reception argues that as a single occupant I only get one towel; until I pointed out all I got was two hand towels! There are some good points to the hotel though. Using WhatsApp as a messaging service to reception is a great idea, the shower itself in the room was great and the hotel is close enough to food and drink across price and quality ranges.
gbBusiness trip
Fair 4.0
Not going to be a repeat customer
At first glance, the hotel lobby looks very nice. So your impression is that the rest will fall within the same character. When checked in for our room, which it was supposed that we were receiving a "better room" according to the gentleman, when entering the room, it smelled like someone vomited in the room, they tried to clean the carpet, put the heat on, and it smelled with a mixture of mildew. The rug was also damp. After opening the window and letting it air out for over a day, it was more manageable. There was a big crusted stain near the bed that looked like the place of vomit. Just gross. In addition, the hotel or room appeared to have a plumbing issue. Toilets did not flush appropriately and would take several flushes before going down. Often times i found myself in a puddle of water in the shower and when running the faucet to brush my teeth, the water smelled like sewer water. Besides hotel issues, the employees do not seem to understand the concept of who the customer is and how it impacts the organization as well as the specific hotel. It can be the small things that matter. This particular location and the organization will not be a repeat for me in future visits.
Rick, usOther trip
Exceptional 10.0
Great location and Hotel !
Arrived on the Hammersmith and city line at Aldgate East tube station. Follow the signs to Exit 2. Turn left 20 yards into Commercial road , Hotel 50 yards on the left. Check in was so easy, they do not have a reception desk but 2/3 members of staff are there to help you. Just a couple of clicks on the iPad and we were given the room key. The room was average size for a London hotel which included a pod for the bathroom. We had a great picture on the TV and adequate plugs for devices. The hotel is in a great location for brick lane, shoreditch, Liverpool Street, etc. Can also get to the West End in 17 minutes on the tube. We had room only but there are some fab places to eat in the area for breakfast . Arena cafe in Brick Lane and Dulce Cafe in Whitechapel road are the two we ate at and would recommend both. Tried to get into Grounded in Whitechapel road but was always packed so could never get in. We used the bar on the second night for a night cap, the staff were really friendly and served a good pint at a reasonable price. We would highly recommend this hotel due to its cleanliness and great location. Thank you Ibis !!!!!
tracey, gb2 night romance trip
Exceptional 10.0
Spotless, quiet & comfortable hotel, good location
Surprisingly great experience here. Hotel in general was clean and efficient. Room and bathroom (especially the shower) were spacious and spotless. Climate control worked well, and it was nice to have a view and opening window. Bed was super comfortable. Great lighting and organisation in the room as far as space goes- a big desk and space for suitcases. Lots of plugs. Free wifi worked well. Staff were excellent, and granted me a late check out as well as storing my luggage. Bar/ restaurant was big and comfy. The area around here is noisy at night but the hotel itself was surprisingly quiet. Tesco express next door is handy for essentials. Aldgate East tube is 1 minute walk around the corner. Spitalfields and Liverpool St station are a 10 minute walk. Would definitely stay here again.
Joanne, gbOther trip
Very good 8.0
nice, central, clean
good service, clean room, nice bar .
deOther trip

ibis London City - Shoreditch

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