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Hotel Neptuno

4.0 star property
Adventure hotel with restaurant, connected to the convention centre, near Malvarrosa Beach

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Hotel Neptuno

Photo gallery for Hotel Neptuno

Exterior
Terrace/patio
Exterior
Junior Suite, Sea View | View from room
Breakfast, lunch, dinner served; beach views

Overview of Hotel Neptuno

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Paseo Neptuno 2, Valencia, Valencia, 46011
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Meeting rooms
  • Terrace
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Double Room, Sea View

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Family Suite, 1 Queen Bed with Sofa bed, Sea View

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In El Cabanyal
  • Malvarrosa Beach - 1 min walk
  • Port of Valencia - 25 min walk
  • City of Arts and Sciences - 40 min walk
  • Oceanogràfic Aquarium - 42 min walk
  • Mestalla Stadium - 5 min drive
  • Estación del Norte - 7 min drive
  • Valencia Cathedral - 8 min drive
  • Central Market - 8 min drive
  • Plaza del Ayuntamiento - 8 min drive
  • Bioparc Valencia Zoo - 10 min drive

Getting around

  • Valencia (VLC) - 25 min drive
  • Valencia Fuente San Luis Station - 7 min drive
  • Valencia Sant Isidre Station - 10 min drive
  • Valencia Cabanyal Station - 19 min walk
  • Maritim-Serreria Station - 18 min walk
  • Ayora Station - 23 min walk

Restaurants

  • Marina Beach Club - 3 min walk
  • Restaurante el Coso - 2 min walk
  • Restaurante la Pepica - 1 min walk
  • Boa Beach - 3 min walk
  • Vivir Sin Dormir - 2 min walk
Map

About this property

Hotel Neptuno

At Hotel Neptuno, you'll be a short five-minute drive from Port of Valencia and Oceanogràfic Aquarium. Guests can indulge in spa services, and Restaurante Tridente serves breakfast, lunch, and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a hot tub.

Languages

Czech, English, French, German, Italian, Russian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 492 ft (EUR 20 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Bike rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Meeting rooms
  • Conference space (603 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Spa services
  • Hot tub
  • Steam room
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 50
  • Lowered locks/deadbolt
  • Low-height desk
  • Low desk height (centimetres): 60
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Restaurante Tridente – This beachfront restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Late checkout can be arranged for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the fitness facility and hot tub with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno Hotel
Hotel Neptuno Valencia
Hotel Neptuno Hotel Valencia

Frequently asked questions

Does Hotel Neptuno offer free cancellation for a full refund?
Yes, Hotel Neptuno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Neptuno?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Neptuno?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Neptuno?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Neptuno?
You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.
Is there an on-site casino at Hotel Neptuno?
No, this hotel doesn't have a casino, but Casino Cirsa Valencia (11-min drive) is nearby.
What is there to do at Hotel Neptuno and nearby?
Have fun with activities such as cycling, boat tours and scuba-diving, and practise your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a steam room and spa services.
Are there restaurants at or near Hotel Neptuno?
Yes, Restaurante Tridente offers beachfront dining.
What's the area around Hotel Neptuno like?
Hotel Neptuno is a short 1-minute walk from Malvarrosa Beach and 3 minutes' walk from America's Cup Building.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Man Ho Raymond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thierry, 2-night trip
Verified Hotels.com guest review

8/10 Very good

BIBIANA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

V, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

José M, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Stay here for the view, nothing more.
I’m not sure if it’s because we used a 3rd party booking site or not, but, requests were not taken into consideration. We were in a room right outside from the elevator when requested to be away from it. The beds were terribly uncomfortable and the pillows were not ideal either. The bedding has burn holes in one. They also overcharged my credit card by over $132EUR (which they did refund when requested and apologized) front desk staff were lovely and the hotel was clean. However the restaurant staff were unresponsive and really didn’t want to be there. No quality checked no asks for coffee refills, if you didn’t take the buffet for breakfast you were an inconvenience to the wait staff.
Dellisia, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jason, 4-night trip
Verified Expedia guest review

8/10 Very good

Evelyne, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to sea with easy access to restaurant arround
Oussama, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bjørn Åge, 3-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Nearby Parking & Property Cleanliness
Check-In Time
4:00 PM