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All properties in Valencia, Valencian Community, Spain
1 room, 2 adults

Hotel Neptuno

4-star4 stars
Paseo Neptuno 2, Valencia, Valencia, 46011, Spain

4-star hotel with restaurant, connected to the convention centre, near Malvarrosa Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice hotel in general let down by bathroom floor not being cleaned. Particularly around…Feb 7, 2020
  • Hotel was lovely and clean.bright and well decorated. Rooms were of good size with…Jan 21, 2020

Hotel Neptuno

from £115
  • Double or Twin Room
  • Double Room Single Use
  • Double Room, Sea View
  • Junior Suite, Sea View
  • Suite, Terrace

What’s around Hotel Neptuno

Landmarks

  • In Poblats Maritims
  • Malvarrosa Beach - 1-minute walk
  • Port of Valencia - 25-minute walk
  • City of Arts and Sciences - 33-minute walk
  • Oceanografic Aquarium - 39-minute walk
  • Prince Felipe Museum of Sciences - 38-minute walk
  • Polytechnic University of Valencia - 42-minute walk
  • Gulliver Park - 43-minute walk

Getting around

  • Valencia (VLC) 26-min drive
  • Valencia Cabanyal Station 20-min walk
  • Valencia Fuente San Luis Station 6-min drive
  • Alfafar-Benetusser Station 9-min drive
  • Maritim-Serreria Station 18-min walk
  • Ayora Station 23-min walk

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Discounted off-site parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa treatment room(s)
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby
  • Steam room
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Czech
  • English
  • French
  • German
  • Italian
  • Russian
  • Slovak
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante Tridente – This beachfront restaurant serves breakfast, lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Hotel Neptuno’s small print

Also known as

  • Hotel Neptuno Valencia
  • Hotel Neptuno
  • Neptuno Valencia
  • Neptuno
  • Neptuno Hotel Valencia
  • Hotel Neptuno Hotel
  • Hotel Neptuno Valencia
  • Hotel Neptuno Hotel Valencia

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the fitness facility or spa tub without adult supervision.

Guests under 12 years old are not allowed in the fitness facility or spa tub.

Guests must contact this property in advance to reserve cots/infant beds. Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge

Buffet breakfast is offered for an extra charge of EUR 18.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Neptuno

  • Does Hotel Neptuno offer free cancellation for a full refund?
    Yes, Hotel Neptuno does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Neptuno?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Hotel Neptuno?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Hotel Neptuno?
    You can check in from 4:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge.
  • Are there restaurants at or near Hotel Neptuno?
    Yes, there's an on-site restaurant. Nearby restaurants include Hostería El Vizio (6-min walk), Panorama (6-min walk) and Bodega Casa Montaña (10-min walk).

Recent reviews

Fabulous 8.8 From 237 reviews

Exceptional 10.0
Hotel Neptuno
Always a pleasure to stay here, perfect location
Paul, gb3 night trip with friends
Exceptional 10.0
Fab stay, great location on beach, food very good - will Definately stay again
Joanne, gb3 night romance trip
Exceptional 10.0
Simply the best
The loveliest hotel in a great location. All the Staff are lovely especially Amanda. Love the new look Restaraunt . Paella is to die for. We’ll be back 😎😎
Anne, gb2 night romance trip
Exceptional 10.0
I stayed here with my sister for a city break and it is right on the beach but also easily accessible to the town centre as the hop on hop off bus stop is just across the road
Shirley, gb3 night family trip
Exceptional 10.0
Brilliant location on corner of beach marina
Brilliant location, bed extremely big and comfy. A small hotel and we saw it all a bit low season so local restaurants quiet except for Althea sunny Sunday when it felt all of Valencia visited the beach for the restaurants and a stroll. We used city bikes for 6km cycle along beach front and again to go 8km into city via science and arts. Cycle track the whole way. Hotel staff were great and breakfast good though a bit pricey. Tram and taxi tank right in doorstep as is tourist open top bus.
louise, gb5 night romance trip
Good 6.0
Nice trip. Hotel basic for a 4 star rating. Not Balconies, no pool. Staff although friendly were not knowledgeable about the area. No information around to help decide on any attractions. Perfect for a beach holiday but not for exploring
gb3 night trip with friends
Exceptional 10.0
This is a very nice location right on the beach. The only criticism is that the parking is awkward. We arrived on the weekend to find no parking in front of the hotel. Some men were trying to collect money to park outside and the police were towing cars and trying to chase the parking entrepreneurs away. We went to the underground parking garage which was where we were supposed to be anyway but we had to get a new ticket and return right away to replace our first parking ticket. No elevator in the garage so it was awkward with the luggage. Overall a great location and good value for the money.
Douglas, gb1 night romance trip
Exceptional 10.0
Wonderful hotel and all the staff were lovely. Worth booking the sea view. Food was great too
Anne, gb2 night romance trip
Exceptional 10.0
Great hotel, wonderful service, great location (right across from the beach)!
us3 night romance trip
Good 6.0
Family Trip in Valencia
We would have given them 5 stars because of location, room quality and food. BUT every few hours the the air conditioning in the room would start blowing cigarette smoke from other guest. We understand that there is no easy solution but this is why a 5 rating becomes a 3.
us4 night family trip

Hotel Neptuno

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