2/10 Poor
6 Aug 2023
Week from hell
Just returned from a terrible week at this hotel. Not 4* at all. The food is the same for lunch and dinner every day and overcooked but cold!
Despite being on all inclusive spent the first 4 days arguing with staff to be able to get bottled water during the day - they prefer to give you warm water from a machine with ice cubes in. Only after complaining to the manager was I able to get bottled water. Both my partner and I were ill for the majority of the stay!
Staff rude and miserable. Hardly any parasols and people having to bring suN loungers from their rooms to the pool as not enough to go around!
I will be contacting their head office with my comments it was so bad!
darren
darren, 9-night trip
Verified Hotels.com guest review