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DoubleTree by Hilton Florence Metropole

4.0 star property
Suburban hotel in Florence with restaurant and bar/lounge

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Photo gallery for DoubleTree by Hilton Florence Metropole

Reception
Minibar, in-room safe, desk, soundproofing
Hallway
Bar (on property)
Minibar, in-room safe, desk, soundproofing
In the heart of Florence, Hilton Florence Metropole Hotel offers a blend of modern comfort and Italian charm. Enjoy a daily manager's reception, savor lunch or dinner at Luci Della Citta restaurant, or stay active with the 24-hour gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
  • Parking available
  • Non-smoking
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Conference centre
  • Business centre
  • 2 meeting rooms
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Television
  • Daily housekeeping
  • Lift
The current price is £119
includes taxes & fees
18 Jul - 19 Jul

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Twin Room

Shower, free toiletries, hair dryer, slippers

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, City View, Corner

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, City View, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Twin Room, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Reception

Hilton Garden Inn Florence Novoli

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 818 reviews
The price is £144
includes taxes & fees
5 Jul - 6 Jul
Hilton Garden Inn Florence Novoli
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About the area

Map
Via del Cavallaccio 36, Florence, FI, 50142

What's nearby

  • Piazza di Santa Maria Novella - 7 min drive - 5.1 km
  • Pitti Palace - 7 min drive - 5.4 km
  • Uffizi Gallery - 11 min drive - 7.5 km
  • Ponte Vecchio - 11 min drive - 7.5 km
  • Cathedral of Santa Maria del Fiore - 12 min drive - 7.9 km

Getting around

  • Peretola Airport (FLR) - 13 min drive
  • Porta al Prato Station - 6 min drive
  • Florence Statuto Station - 8 min drive
  • Lastra A Signa Station - 9 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
  • Aldo Moro Tram Stop - 22 min walk
  • Arcipressi Tram Stop - 25 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Melody - ‬13 min walk
  • ‪Luci della Città - ‬1 min walk
  • ‪Rio Grande - ‬1 min walk
  • ‪Lounge Bar Piano Terra - ‬1 min walk

About this property

DoubleTree by Hilton Florence Metropole

At DoubleTree by Hilton Florence Metropole, you'll be within a 10-minute drive of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Luci Della Citta, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 212 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (up to 34 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 10.00 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Train station shuttle from 10:00 AM to 10:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Winery tours nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference centre (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • Television in common areas
  • 24-hour fitness centre
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Luci Della Citta – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Parking

  • Covered self-parking costs EUR 10.00 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

National rating

This property has received its official star rating from the local rating authority.

Also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

Frequently asked questions

Does DoubleTree by Hilton Florence Metropole offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Florence Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at DoubleTree by Hilton Florence Metropole?

Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at DoubleTree by Hilton Florence Metropole?

Yes. Self-parking costs EUR 10.00 per day. Electric car charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Florence Metropole?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at DoubleTree by Hilton Florence Metropole and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near DoubleTree by Hilton Florence Metropole?

Yes, Luci Della Citta offers Italian cuisine.

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DoubleTree by Hilton Florence Metropole Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Building
Lobby
Location
View
Bed

What guests liked

  • The property's shuttle service is reliable, convenient, and punctual, with friendly and excellent drivers. (5 reviews)
  • Breakfast was amazing, offering great value and a variety of options. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very pleasant stay.

10/10 Exceptional

The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
David Riddick, 9-night trip

10/10 Exceptional

Nice property, within short driving distance to very nice shopping mall.
Camtu, 2-night trip

10/10 Exceptional

This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Selena, 3-night trip

10/10 Exceptional

Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Andrea, 1-night trip

2/10 Poor

This hotel was broken. The sink in our room was leaking. They switched us to another room where the shower door wouldn't close and leaked all over the floor. We were excited to go to the pool, but it was broken was well. There was a sign saying that it was closed for maintenance. However, no maintenance appeared to be in progress. All this would've been acceptable for a cheap motel. However, for a 4 star hotel it was not acceptable.
John, 2-night trip

8/10 Very good

We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Timothy, 1-night trip

10/10 Exceptional

Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy

10/10 Exceptional

Great hotel with good views of the city but away from the crowds
John, 1-night trip

10/10 Exceptional

Excellent customer service
CASSIE, 1-night trip

8/10 Very good

Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Richard, 1-night trip

10/10 Exceptional

Nice place…
Rolando, 3-night trip

10/10 Exceptional

Very good
JACOBO, 1-night trip

6/10 Good

The hotel is ok for 1 night only or for business.
Gisela, 3-night trip

10/10 Exceptional

Cleanses, easy parking
Yared, 1-night trip

10/10 Exceptional

Liked everything about this place. Booked another night on return lap of vacation. Well done Hilton.

6/10 Good

Above average Italian hotel that are usually old and small. The rooms that face the Main Street might little bit noisy. Staff is great.
gelsomino, 1-night trip

8/10 Very good

Rooms were clean , Hotel staff is nice and they have a van to take to local tram station but requires van, tram travel to Florence town center. Limited dining options in the hotel area.
Marzban, 4-night trip

8/10 Very good

Nice facility but not exceptional
George, 2-night trip

8/10 Very good

Great spot near the airport

The place was nice. The temp of the room was not good and they couldn’t do anything about it. They did make an effort and gave us free breakfast. Overall it was a good stay
Jeff, 1-night trip

10/10 Exceptional

Amazing
Claudia, 1-night trip

4/10 Fair

No shuttle to the airport which is 10 mins away but they have a shuttle to the train station. Ceiling was peeling.
Branna, 2-night trip

10/10 Exceptional

Great experience in Florence

Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice. Take tram to Florence center and back without luggage anytime.
Miguel, 3-night trip

10/10 Exceptional

Just the perfect hotel for Florence

The hotel is lovely and the location is perfect if you have a car. The free shuttle works so well and the driver is so friendly too. We had a slight issue at the hotel but the manager Alejandro was so fantastic and understanding and went above and beyond to resolve it. All the staff were so friendly and helpful. Breakfast was amazing, really great value and lots of choice. Will definitely recommend all my friends and family to stay here. Can’t wait to return!
Simone, 1-night trip

8/10 Very good

I really wish that our bathroom door wasn't see through but other than that the stay was good. Our Hilton hotel driver, Giovanni was very helpful. He definitely made the stay more convenient. He was very nice, and even helped us make a reservation to a restaurant, which ended up being one of the best restaurants we've been to so far during our trip. He made the experience enjoyable.
Priscilla, 3-night trip