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ANA Crowne Plaza Kobe, an IHG Hotel

Photo gallery for ANA Crowne Plaza Kobe, an IHG Hotel

Exterior
Pool
Point of interest
Minibar, in-room safe, desk, laptop workspace
7 restaurants, breakfast, lunch and dinner served, Italian cuisine

Overview of ANA Crowne Plaza Kobe, an IHG Hotel

ANA Crowne Plaza Kobe, an IHG Hotel

5.0 star property
Luxury hotel with 7 restaurants, connected to a shopping centre, near Shin-Kobe Ropeway

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
Main amenities
  • Daily housekeeping
  • 7 restaurants and 3 bars/lounges
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 23 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Chuo Ward
  • Meriken Park - 11 min drive
  • Kobe Harborland - 13 min drive
  • Kobe Anpanman Children's Museum & Mall - 13 min drive
  • Port of Kobe - 12 min drive
  • Kobe University - 15 min drive
  • Hanshin Koshien Stadium - 35 min drive
  • Kidzania Koshien Theme Park - 37 min drive
  • Arima Hot Springs - 25 min drive
  • Rokkosan Ski Area - 32 min drive
  • Mount Rokko - 39 min drive

Getting around

  • Kobe (UKB) - 19 min drive
  • Osaka (ITM-Itami) - 45 min drive
  • Osaka (KIX-Kansai Intl.) - 72 min drive
  • Kobe Kasuganomichi Station - 16 min walk
  • Kobe Sannomiya Station - 19 min walk
  • Kobe Nada Station - 29 min walk
  • Shinkobe Station - 4 min walk
  • Sannomiya Hanadokeimae Station - 20 min walk
  • Kasuganomichi Station - 24 min walk

Restaurants

  • 珈琲屋 OB 新神戸店 - 4 min walk
  • AiiA 2.5 Theater Kobe CAFE - 3 min walk
  • 吉野家 - 4 min walk
  • 神戸ビーフ館 - 4 min walk
  • Tea Lounge THE LOUNGE - 10 min walk
Map

About this property

ANA Crowne Plaza Kobe, an IHG Hotel

Located near a train station, ANA Crowne Plaza Kobe, an IHG Hotel is a great choice for a stay in Kobe. Guests can indulge in massages, and レストラン＆バー　Level 36, one of 7 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness centre and a sauna. The helpful staff and breakfast get good marks from fellow travellers. The property is only a short walk to public transportation: Shinkobe Station is 4 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 592 rooms
  • Arranged over 37 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (JPY 1500 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • 23 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair-width doorways

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

レストラン＆バー　Level 36 – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
中国レストラン　蘇州 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
日本料理　神戸なだ万 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
鉄板焼　北野 – This restaurant serves lunch and dinner. Open daily.
カジュアルダイニング　ザ・テラス – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1500 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for JPY 2000.0 per night

Parking

  • Self-parking costs JPY 1500 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Does ANA Crowne Plaza Kobe, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Kobe, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ANA Crowne Plaza Kobe, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ANA Crowne Plaza Kobe, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Kobe, an IHG Hotel?
Yes. Self-parking costs JPY 1500 per night.
What are the check-in and check-out times at ANA Crowne Plaza Kobe, an IHG Hotel?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at ANA Crowne Plaza Kobe, an IHG Hotel and nearby?
Have fun with nearby activities such as hiking and mountain climbing. Enjoy amenities such as 3 bars, a sauna and a fitness centre. ANA Crowne Plaza Kobe, an IHG Hotel also has a garden.
Are there restaurants at or near ANA Crowne Plaza Kobe, an IHG Hotel?
Yes, there are 7 on-site restaurants, featuring Italian cuisine.
What's the area around ANA Crowne Plaza Kobe, an IHG Hotel like?
ANA Crowne Plaza Kobe, an IHG Hotel is a short 4-minute walk from Shinkobe Station and 18 minutes' walk from Kobe Mosque. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

JAMES, 1-night trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Very conveniently located to meet our needs: the train station, the Nunobiki Herb Gardens, and Kitano-Cho. The facilities were very clean and the staff was helpful. Including breakfast with the room is a must.
Sharon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I was a little disappointed the bar in the hotel closed on Monday and Tuesday. Last time I stayed in this hotel, I really enjoyed the beautiful city view and wine. I missed it this time.😢
Sara Mom, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thank you.
Excellent staff. Excellent food.
Jae, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

I chose this property for the close proximity to Shin-Kobe station because I was arriving very late via Shinkansen. I was pleasantly surprised by the very nice views of Kobe city, the bay, and mountains from my hotel room. The only issue was the faint smell of cigarette smoke in the room even though it was a non-smoking room. Since I was so tired and staying only for the night, I couldn't be bothered with changing the room. Overall a very convenient place to stay.
Edna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

diea in b3 was great
asef, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ramon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Next to the Shin-Kobe station and the cable car that takes you to the top of the mountain. Subway is underground, one stop to vibrant Sannomiya for restaurants and fun. Lovely breakfast! Excellent place to stay.
Tejendra, 5-night business trip
Verified Expedia guest review