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Lancaster Gate Hotel

Victorian hotel with restaurant, near Hyde Park

  • Free WiFi

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  • Lancaster Gate Hotel
  • Lancaster Gate Hotel
  • Family Room - Bathroom
  • Double Room - Bathroom
  • Lancaster Gate Hotel
Lancaster Gate Hotel. Image 1 of 32.
1 / 32Lancaster Gate Hotel
8.2.Very good.
  • Friendly staff. Nice quiet room and great location

    May 5, 2021

  • Our room was in the basement next to the air conditioning unit. Was so noisey all night…

    Oct 23, 2020

See all 1,213 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Transport options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 196 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 2 meeting rooms
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In London City Centre
  • Hyde Park - 7-min walk
  • Kensington Palace - 12-min walk
  • Buckingham Palace - 41-min walk
  • The British Museum - 2.6 mi / 4.2 km
  • Big Ben - 3 mi / 4.8 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Single Room
  • Double Room
  • Twin Room
  • Family Room

What’s around


  • In London City Centre
  • Hyde Park - 7-min walk
  • Kensington Palace - 12-min walk
  • Buckingham Palace - 41-min walk
  • The British Museum - 2.6 mi / 4.2 km
  • Big Ben - 3 mi / 4.8 km
  • London Eye - 3.8 mi / 6.1 km
  • St. Paul's Cathedral - 4.4 mi / 7.1 km
  • Tower of London - 6.1 mi / 9.9 km
  • London Stadium - 8.8 mi / 14.2 km
  • Wembley Stadium - 10.1 mi / 16.3 km

Getting around

  • Heathrow Airport (LHR) 39-min drive
  • London (LCY-London City) 53-min drive
  • Gatwick Airport (LGW) 80-min drive
  • London (LTN-Luton) 41-min drive
  • London Paddington Station 10-min walk
  • London (QQP-Paddington Train Station) 11-min walk
  • Kensington (Olympia) Station 5-min drive
  • Queensway Underground Station 5-min walk
  • Lancaster Gate Underground Station 6-min walk
  • Bayswater Underground Station 8-min walk

At a glance

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Number of meeting rooms - 2
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers: 1
  • Year Built – 1866
  • Lift
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay films
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Serpentine Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Lancaster Gate Hotel London
  • Lancaster Gate Hotel London
  • Lancaster Gate Hotel Hotel London
  • Lancaster Gate Hotel
  • Lancaster Gate London
  • Lancaster Gate
  • Lancaster Gate Hotel London, England
  • Lancaster Gate Hotel Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate Hotel Hotel London
  • Lancaster Gate Hotel Hotel

Optional extras

Late check-out can be arranged for an extra charge of GBP 50

Buffet breakfast is offered for an extra charge of GBP 12.00 for adults and GBP 6.00 for children (approximately)


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Lancaster Gate Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Lancaster Gate Hotel.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability).
  • Yes, Serpentine Restaurant offers international cuisine. Nearby restaurants include Halepi (4-min walk), Sheila's Cafe (4-min walk) and Bel Canto (4-min walk).
  • Have fun with nearby activities such as cycling and hiking. Lancaster Gate Hotel also has access to a nearby health club.
8.2.Very good.
  • 8.0.Very good

    Good Hotel in Quiet area.

    Nice quiet area. Reception a bit slow but OK. Very 80's feel about the place but clean and tidy. Bathroom had musty smell and the room was quite small but generally OK and great position for the Park and central London.

    Christopher, 1 night trip, Oct 16, 2020

    Verified guest review

  • 10.0.Exceptional

    We found that the staff were very welcoming, helpful and friendly but still efficient. Breakfast was a different experience but well thought out and their system works. Food and service was very good.

    Steve, 2 night romance trip, Oct 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Weekend break

    Very close to tube. Very clean. Staff very good. Breakfast amazing

    Shelagh, 2 night family trip, Oct 2, 2020

    Verified guest review

  • 8.0.Very good

    Weekend trip

    The staff were very friendly and attentive the hotel was very clean the breakfast was very good

    j, 1 night trip, Sep 19, 2020

    Verified guest review

  • 10.0.Exceptional

    Beautiful Hotel, fabulous location, delicious breakfast attentive service!

    Paul, 2 night romance trip, Sep 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A good value, well located hotel by Hyde Park.

    This has been a solo trip for a tennis beak in Hyde Park. Location has been my main priority. I love the proximity to Hyde Park. I changed rooms after night one as my bed was intolerably squeaky & my pillows hard & uncomfortable. My second room was much more comfortable & a quiet bed! Not sure what the difference was as room size & features were the same. I didn’t find a hairdryer, but maybe there was one at reception on demand. Restaurant service is a little slow, partly due to changes around coronavirus. Overall, this has been a good value for money stay in an area I am fond of, though it does not offer much in its nightlife or eating out. My walk from Paddington station was around 15 mins. Staff are courteous, although my daily greetings of Good Morning, generally fell on deaf ears. It would be nice to be noticed as a guest at times.

    Heather, 3 night trip, Sep 14, 2020

    Verified guest review

  • 10.0.Exceptional

    Great location in quiet and elegant street

    Great location in a quiet and elegant street just set back from Kensington Gardens. Well appointed hotel with lovely restaurant and bar area. Breakfast choice and quality excellent. Reception staff friendly and helpful. Definitely recommended and wouldn't hesitate to stay here again.

    Mrs Y, 2 night family trip, Aug 19, 2020

    Verified guest review

  • 8.0.Very good

    Great location

    Hotel was well positioned on the edge of Hyde Park with easy access to explore London. The hotel was well set up for supporting the COVID restrictions and provided personal protective packs on check in.

    1 night family trip, Aug 15, 2020

    Verified guest review

  • 6.0.Good

    Overall a nice hotel. Minor issue was only 2 sets of towels provided when there were 3 guests in the room. Breakfast on first morning was a bit of a disaster - table service only due to Covid-19, however very disorganised with only one member of staff putting orders together. We had to book a table, however it was 50 minutes from the time of our booking until we received anything at the table - no drinks, cutlery, nothing. Very frustrating. Mentioned this to reception with a view to going elsewhere for breakfast and getting a credit for the next 2 mornings, however this wasn't possible. Things had definitely improved and were much more efficient for the following 2 breakfast sessions.

    Katherine, 3 night family trip, Jul 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The room is clean and has aircondition on it which is fab. The only thing i don't like is the wifi connection it only gives you a free 5mbps and the 20mbps u need to pay for it. So it's much better if you jave your own mobile data sinve the wifi is very slow also. The rooms are cozy and comfortable, and the breakfast is okey also. The locations is good since it's near to the ventre of Lomdon. Goodprice for the 2 night stay i enhoyed it. Thank you

    Carmima, 2 night trip with friends, Jul 29, 2020

    Verified Expedia guest review

See all 1,213 reviews