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Kobe Portopia Hotel

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At Kobe Portopia Hotel, situated near the bustling Port of Kobe, experience a harmonious blend of relaxation and convenience. Indulge in rejuvenating spa treatments at LUANA or unwind by the seasonal outdoor pool. With 9 restaurants offering Japanese cuisine and free in-room WiFi, this hotel is perfect for those seeking a tranquil retreat with access to various activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • 2 coffee shops/cafes

Feel at home (6)

  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry service
  • Self-parking (surcharge)
  • Snack bar/deli
  • Corner/local shop
The current price is £50
31 Aug - 1 Sept

Why we love this property

Work and wellness mix
Located in the city centre, this hotel offers 36 meeting rooms and a business centre. After work, indulge in spa treatments and tennis.
Culinary wonderland
The hotel boasts 9 restaurants, 2 cafes, and 2 bars. Culinary explorers can experience Japanese cuisine and start their day with buffet breakfast.

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Room

A bathtub with a white towel, a wooden chair, and a showerhead.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a sofa, a chair, a small table, and a large window with a city view.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

A tall, curved skyscraper with a modern design, surrounded by other buildings and trees.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

A hotel room with two beds, a desk with a TV, a chair, a lamp, and a window with curtains.

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

9.0 out of 10
Wonderful
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

8.0 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

A hotel room with a bed, two striped armchairs, a small table, a lamp, and a large window with a cityscape view.

Main Building Mid Century Floor Double Room, Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

A hotel room with a bed, a desk with a television, a chair, a nightstand with a lamp, and a window with curtains.

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(101 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Double Room, Non-Smoking (South Building, South Resort Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

A hotel room with two beds, a desk, a chair, and a small table.

Twin Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

A hotel room with two beds, a desk, a chair, and a window with curtains.

Triple Room, Non-Smoking (South Building, South Resort Floor)

8.4 out of 10
Very good
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

A hotel room with four beds, a desk, a chair, and a television.

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.6 out of 10
Excellent
(21 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

A hotel room with two beds, a desk, a chair, a nightstand, and a window with curtains.

Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

A hotel room with a bed, a nightstand, a lamp, a chair, a small table, and a view of a cityscape at night.

Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

A hotel room with two beds, a desk with a TV, a chair, a lamp, and a window with curtains.

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

A hotel room with two beds, a desk, a chair, a nightstand, and a window with curtains.

Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking (Main Building)

A hotel room with a bed, a desk with a television, a chair, a nightstand with a lamp, and a window with curtains.

Semi Double Room, Non Smoking (Main Building)

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

A hotel room with a bed, two striped armchairs, a small table, a lamp, and a large window with a cityscape view.

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

A hotel room with a large bed, a desk, a chair, a view of the city, and a painting on the wall.

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

A hotel room with two beds, a desk, a chair, a TV, and a city view.

Main Building, Superior Floor Twin Room, Non-smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

A hotel room with two beds, a desk with a lamp, a chair, and a view of the city.

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Main Building Superior Floor, Double Room, Non-smoking

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

A hotel room with two beds, a desk, a chair, and a small table.

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

A hotel room with two beds, a desk, a chair, and a window with curtains.

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Run of the House (Twin or Double Bed based on Availability)

A hotel room with two beds, a desk with a television, a chair, and a lamp.

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a small round table, and a view of the city through a large window.

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

A hotel room with two beds, a desk, a chair, a view of the city, and framed pictures on the wall.

Main Building 24F Premier Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

A hotel room with two beds, a desk, a chair, a large window with a view, and a lamp.

Main Building 24F Premier Triple Room, Non-Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Main Building 24F Premier Double Room, Non-Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the city through a large window.

Main Building 24F Premier Double Room, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

A hotel room with two beds, a large window with a city view, a TV on a wooden cabinet, and a small table with a lamp.

Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

A modern hotel room with a large bed, a sofa, a dining table, and a view of the cityscape.

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

A modern hotel lobby with a central bar area, seating arrangements, and large windows offering a view of the cityscape.

Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Port of Kobe - 1 min walk - 0.0 km
  • Kobe International Exhibition Hall - 6 min walk - 0.5 km
  • World Memorial Hall - 7 min walk - 0.6 km
  • Kobe Convention Center - 7 min walk - 0.7 km
  • Kobe Animal Kingdom - 9 min drive - 2.3 km

Getting around

  • Kobe (UKB) - 11 min drive
  • Osaka (ITM-Itami) - 62 min drive
  • Osaka (KIX-Kansai Intl.) - 76 min drive
  • Kobe Kasuganomichi Station - 7 min drive
  • Kobe Iwaya Station - 8 min drive
  • Kobe Nada Station - 8 min drive
  • Minamikoen Station - 6 min walk
  • Shiminhiroba Station - 8 min walk
  • Minatojima Station - 13 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ライブ割烹 万蓮
  • ‪スウェーデンビストロ - ‬9 min walk
  • ‪ことのは - ‬8 min walk
  • ‪Tully's Coffee - ‬11 min walk
  • KIITO CAFE

About this property

Kobe Portopia Hotel

  • When you stay at Kobe Portopia Hotel, you'll be a short five-minute drive from Port of Kobe and Kobe Animal Kingdom. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Tajima, one of 9 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor tennis court and a sauna. Fellow travellers like that it's only a short walk to public transportation: Minamikoen Station is 6 minutes away and Shiminhiroba Station is 8 minutes.

At a glance

DONE

Hotel size

    • 737 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 1 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
    • Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1000 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Free train station shuttle from 8:30 AM to 9:30 PM
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Tennis
  • Shopping

Working away

  • Business centre
  • 36 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 30-inch TV
  • Digital TV channels

Home comfort

  • Electric kettle
  • Slippers

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luana. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

Tajima – This steakhouse specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Shukei En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

The listed optional pool fee is charged per person, per hour to access the pool area.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3700 to 3700 for adults and JPY 1200 to 1900 for children

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 11 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
  • Tennis courts

Parking

  • Self-parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 2800 per person, per day
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 17 years old are not allowed in the sauna.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel offer free cancellation for a full refund?

Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Kobe Portopia Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Kobe Portopia Hotel?

Yes. Self-parking costs JPY 1000 per night. Electric car charging is available.

What are the check-in and check-out times at Kobe Portopia Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Kobe Portopia Hotel and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a sauna. Kobe Portopia Hotel also has a steam room.

Are there restaurants at or near Kobe Portopia Hotel?

Yes, there are 9 on-site restaurants, featuring Japanese cuisine.

What's the area around Kobe Portopia Hotel like?

Kobe Portopia Hotel is in Chuo Ward, a short 6-minute walk from Minamikoen Station and 6 minutes' walk from Kobe Convention Center.

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Reviews

Kobe Portopia Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The airport shuttle service was convenient and easily accessible, making it a great perk for guests. (74 reviews)
  • The breakfast buffet offered a wide variety of options and was consistently described as delicious. (76 reviews)
  • The hotel's restaurants offer high-quality food and a variety of dining options with excellent service. (46 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
View
Service staff
Breakfast
Bed
Amenities
Airport
Location
Spacious room

Reviews

Verified review

10/10 Exceptional

The hotel was big and comfortable, close to metro station and Kobe Airport! I will stay there again next time!
Yahui, 3-night trip
Verified review

10/10 Exceptional

A gem in Kobe. Many on site restaurants to choose from. Attentive cleaning staff, plenty of parking and showers with pressure. Room was clean, beds were comfy. Will definitely be back again.
Leifur, 3-night trip
Verified review

10/10 Exceptional

View, location and breakfast is wonderful
KIN BONG, 1-night trip
Verified review

10/10 Exceptional

We did not enjoy the breakfast at the hotel. We did have lunch in the French restaurant and it was excellent.
Constanza, 1-night trip
Verified review

10/10 Exceptional

Food was a little on the expensive side . Otherwise a great place with a downtown free bus shuttle .
Lori, 3-night trip
Verified review

10/10 Exceptional

Thank you for the service!
Petko, 1-night trip
Verified review

10/10 Exceptional

Beautiful hotel, elegant and well thought through from the free shuttle to downtown and from the train station to the convenience store on the main floor. We stayed in a triple room and had lots of space. One of the elevators was glass giving you an incredible view of the harbour. Pillows were a bit odd but you can ask for a softer set. Kettle and AC in every room. We loved it! Stay here for sure.
MariaCristina, 2-night trip
Verified review

10/10 Exceptional

Modern, close to the airport, The breakfast had an incredible variety, with plenty of food and tropical juices to enjoy.
Dilmer, 1-night trip
Verified review

8/10 Very good

The breakfast menu was fresh.
Machiko, 3-night trip
Verified review

10/10 Exceptional

Did not eat bkft, test is just beautiful Beautiful, modern, good wi-fi, big rooms and big tv
Zoltan, 1-night trip
Verified review

8/10 Very good

The room was clean
Lorna, 4-night trip
Verified review

10/10 Exceptional

Highly recommended! Very clean and spacious rooms. Restaurants are very good. There also is a 24-hour Food Mart available in this hotel. The free shuttle was also helpful
Regina, 8-night trip
Verified review

10/10 Exceptional

Very spacious, comfortable room with balcony and superb view of Kobe Harbor. Reasonable cost, only 2/3 the amount charged by a similar luxury hotel in Nagoya that provided a smaller room. The vast lobby, with waterfall and decorative pool, add even more to the feeling of elegance. Highly recommended.
Laurence, 1-night trip
Verified review

4/10 Fair

The room was dirty, very obvious stains, and hair in obvious places. Was not thoroughly cleaned. Bathtub was dirty to the point I did not want to take a bath in it. The bed was clean though.
Marco, 1-night trip
Verified review

6/10 Good

The lobby was beautiful. And the staff were really helpful. The carpet in my room was all stained as well as the soft furnishings. It needs a good deep clean. The bathroom was spotless as was the rest of the room . There was lots of noise and we could hear the bathrooms in the rooms next to us .
Martina, 2-night trip
Verified review

10/10 Exceptional

Everything is excellent!!!
OI YAN, 2-night trip
Verified review

8/10 Very good

Nice hotel
britt, 1-night trip
Verified review

10/10 Exceptional

This is one of the best hotels I've ever stayed in and I travel extensively for work. I would stay here again without question
James, 6-night trip
Verified review

10/10 Exceptional

Loved this Hotel, couldn’t fault anything - will stay here when I’m in Kobe again. Thank you for looking after me so well.
Warren Michael, 1-night trip
Verified review

10/10 Exceptional

Like this hotel, very convenient and price is reasonable.
Mingmin, 2-night trip
Verified review

10/10 Exceptional

Very large room. Everything was great. Shuttle service made things convenient
Jennifer, 7-night trip
Verified review

10/10 Exceptional

The room and bathroom were spacious and clean, except for the bathtub, which you don’t realize until taking a bath. Breakfast was a little disappointing for the price, not much choice of fresh fruit and salad, as well as terribly crowded!
Kamiya, 2-night trip
Verified review

10/10 Exceptional

Excellent hotel— would highly recommended it to anyone!
Kristen, 1-night trip
Verified review

8/10 Very good

Nice hotel with free shuttle service
Kim, 1-night trip
Verified review

6/10 Good

NA
Roy, 1-night trip