All hotels in Folkestone, England, United Kingdom
1 room, 2 adults
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The Carlton Hotel, Folkestone

3 stars
16/19 The LeasFolkestoneEnglandCT20 2DUUnited Kingdom
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2.4 / 5
Comfort
More comfort would be nice
Room
Room needs to be redecorated
Food
Food could be better
Cleanliness
Could use a good cleaning
250See all 250 Hotels.com reviews
From 599 reviewsTripAdvisor Traveller Rating

The Carlton Hotel, Folkestone

Hotel Info: 020 3027 9803

from £23
  • Budget Twin Room
  • Double Room, Sea View
  • Comfort Double Room, Sea View
  • Single Room
  • Twin Room
  • Twin Room, Sea View
  • Family Room (Deluxe)
  • Budget Double Room
  • Double Room (Extra bed)
  • Double Room
  • Family Room
  • Comfort Double Room

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is 10:30 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 10 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Also known as

  • Carlton Hotel Folkestone
  • Carlton Folkestone

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for GBP 15 per night

English breakfast is offered for an extra charge of GBP 5 per person (approximately)

Pets are allowed for an extra charge of GBP 4 per pet, per night

In the hotel

Food and drink
  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Business center
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 02
  • Year Built 1880
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi

Special features

Dining

Onsite venue - This restaurant serves dinner only. Reservations are required.

The Carlton Hotel, Folkestone’s small print

Also known as

  • Carlton Hotel Folkestone
  • Carlton Folkestone

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for GBP 15 per night

English breakfast is offered for an extra charge of GBP 5 per person (approximately)

Pets are allowed for an extra charge of GBP 4 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 250 reviews

The Carlton Hotel, Folkestone
Good3.0 / 5
Convenient clean and good breakfast
Being disabled I was unable to get into the bath/shower. A hand rail would be useful. The ramp up to the front door was very steep at the pavement end. The hot water was not very hot. However the manager was very pleasant and helpful as were the dining room staff. The proximity of the theatre and the harbour were a big attraction.
2 night romance trip
The Carlton Hotel, Folkestone
Poor1.0 / 5
ripped me off 200 quid!!!
could tell u if they didn't double booked me
1 night trip
The Carlton Hotel, Folkestone
Outstanding5.0 / 5
Character hotel
A character hotel, with a warm and helpful welcome. Very accommodating with a secure place for the tandem. Sea-view room from third floor, with great views. Very quiet, not even seagulls in the morning! There was a choice of cereal, followed by a full breakfast, a slick operation with no waiting. Exceptional value and a nice location, convenient for the sea-front and the town,.
1 night romance trip
The Carlton Hotel, Folkestone
Outstanding5.0 / 5
Everything ok
2 night trip
The Carlton Hotel, Folkestone
Poor1.0 / 5
NIGHTMARE STAY
Have got to say that this is the worst hotel I have ever stayed in. I booked a deluxe family room - the pictures looked good. I arrived and the room I had booked had been changed - I was given 2 double rooms. I went to explain that this was not acceptable, but unfortunately, the staff either did not understand English or chose to pretend that they didn't. After driving for 8 hours to get to the hotel my husband said to leave it as we were getting nowhere. As I had my young daughter with me my husband had to have one of the rooms, whilst I shared a double bed with my daughter. The rooms were horrible. My husbands room had a fire at the end of the bed - if he had turned it on it would have burned the hotel down. As I was walking across the floor, I sunk - there was a hole in the floor covered over by carpet. The taps in the bathroom were not working properly. In my room, there was only one bedside table. I went to turn the light on over the unit - the last PAT test was carried out in 2002 - these should be carried out every 48 months - that is 2 yearly not 14 yearly. The taps on the sink would not turn on properly. In both rooms the curtains where hanging off the rail and didn't meet in the middle.
1 night family trip

See all reviews

The Carlton Hotel, Folkestone

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