All hotels in Folkestone, England, United Kingdom
1 room, 2 adults
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The Carlton Hotel, Folkestone

3 stars
16/19 The LeasFolkestoneEnglandCT20 2DUUnited Kingdom, ‏0203 027 9779
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2.4 / 5
Comfort
Uncomfortable
Room
Room is not nice
Cleanliness
Dirty
Food
Food is not good
235See all 235 Hotels.com reviews
From 542 reviewsTripAdvisor Traveller Rating

The Carlton Hotel, Folkestone

Hotel Info: 020 3027 9803

from £56
  • Budget Twin Room
  • Double Room, Sea View
  • Comfort Double Room, Sea View
  • Single Room
  • Twin Room
  • Twin Room, Sea View
  • Family Room (Deluxe)
  • Budget Double Room
  • Double Room (Extra bed)
  • Double Room
  • Family Room
  • Comfort Double Room

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 10 kg)

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Also known as

  • Carlton Hotel Folkestone
  • Carlton Folkestone

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for GBP 15 per night

English breakfast is offered for an extra charge of GBP 5 per person (approximately)

Pets are allowed for an extra charge of GBP 4 per pet, per night

In the hotel

Food and drink
  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Business center
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 02
  • Year Built 1880
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi

Special features

Dining

Onsite venue - This restaurant serves dinner only. Reservations are required.

The Carlton Hotel, Folkestone’s small print

Also known as

  • Carlton Hotel Folkestone
  • Carlton Folkestone

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for GBP 15 per night

English breakfast is offered for an extra charge of GBP 5 per person (approximately)

Pets are allowed for an extra charge of GBP 4 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 235 reviews

The Carlton Hotel, Folkestone
Poor1.0 / 5
NIGHTMARE STAY
Have got to say that this is the worst hotel I have ever stayed in. I booked a deluxe family room - the pictures looked good. I arrived and the room I had booked had been changed - I was given 2 double rooms. I went to explain that this was not acceptable, but unfortunately, the staff either did not understand English or chose to pretend that they didn't. After driving for 8 hours to get to the hotel my husband said to leave it as we were getting nowhere. As I had my young daughter with me my husband had to have one of the rooms, whilst I shared a double bed with my daughter. The rooms were horrible. My husbands room had a fire at the end of the bed - if he had turned it on it would have burned the hotel down. As I was walking across the floor, I sunk - there was a hole in the floor covered over by carpet. The taps in the bathroom were not working properly. In my room, there was only one bedside table. I went to turn the light on over the unit - the last PAT test was carried out in 2002 - these should be carried out every 48 months - that is 2 yearly not 14 yearly. The taps on the sink would not turn on properly. In both rooms the curtains where hanging off the rail and didn't meet in the middle.
1 night family trip
The Carlton Hotel, Folkestone
Poor1.0 / 5
Aweful!!
I wouldn't recommend anyone to stay here. We booked the room online and when we got there we were told that we didn't book a room with breakfast when we did. We were then told we had to pay £5pp to have breakfast which we weren't prepared to do. The room would have cost £95 for b&b an it was NOT worth that at all! The room smelt of stale urine we had to have the window open all night, we were at the back of the hotel right near the car park so all we could hear all night was people walking past and cars parking. The walls are paper thin we could hear the man in the room next to us talking on his phone past 12oclock. The staff were rude an didn't speak hardly any English so was hard to communicate with them.
1 night family trip
The Carlton Hotel, Folkestone
Good3.0 / 5
Swanky but meets needs
Stayed here before crossing into France. Was inexpensive. Walls are thin and can here "everything" No hair dryer. Warm greeting upon arrival. Left before breakfast.
1 night trip
The Carlton Hotel, Folkestone
Poor1.0 / 5
The Carlton
Checkin as slow. nice hotel down stairs. Put on 3rd floor promised a sea view got a car park view. moved us as we complained to a slighly bigger room. Free wifi didnt reach 3rd floor. Shower didnt work and bath had toilet right by your face. window banged all night and kept us awake all night. Missed Breakfast due to being too tired. room extremly hot and tiny. too much furniture in the room made it too cramped.
1 night romance trip
The Carlton Hotel, Folkestone
Poor1.0 / 5
the worst hotel ever!
This is a dreadful hotel. ...it must be closed down asap
1 night family trip

See all reviews

The Carlton Hotel, Folkestone

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