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Renaissance Suzhou Hotel

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3 restaurants, breakfast, lunch and dinner served, Mediterranean cuisine
View from room
Club Suite, 1 Bedroom, Non Smoking, City View | Living area | TV
Club Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, premium bedding, down duvets, minibar
Presidential Suite, 1 Bedroom, Non Smoking (with one air purifier) | 1 bedroom, premium bedding, down duvets, minibar

Overview of Renaissance Suzhou Hotel

Renaissance Suzhou Hotel

4.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Gate to the East

9.2/10 Superb

143 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £82
Price available on 28/1/2023
Map
229 West Suzhou Ave, Suzhou Industrial Park, Suzhou, Jiangsu, 215021

Room options

About this area

What's nearby

  • In Park Huxi

Getting around

  • Wuxi (WUX-Shuofang) - 30 min drive
  • Hongqiao International Airport (SHA) - 55 min drive
  • Suzhou Railway Station - 13 min drive
  • Yixing High-Speed Railway Station - 21 min drive
  • Suzhou North Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 5 min walk
  • Domino's - 8 min walk
  • Wagas - 15 min walk
  • Mammamia - 3 min drive
  • Sicily - 4 min drive

About this property

Renaissance Suzhou Hotel

Renaissance Suzhou Hotel offers an airport shuttle (available 24 hours) for CNY 800 per vehicle one way. Guests can take a dip in the indoor pool or grab a bite to eat at Food Studio, which is one of 3 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like the helpful staff and bar.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 360 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 2 PM until noon
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking (CNY 100 per day)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Golfing nearby

Working away

  • Conference centre (19720 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Grab bar near toilet
  • Grab bar in bath
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a steam room. The spa is open daily.

Dining

Food Studio – This restaurant serves breakfast and dinner.
Wan Li Restaurant – This restaurant serves lunch and dinner.
R Bar – This fine-dining restaurant specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 147 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for CNY 155.0 per night

Parking

  • Extended parking costs CNY 100 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Renaissance Suzhou
Renaissance Hotel Suzhou
Renaissance Suzhou
Renaissance Suzhou Hotel
Suzhou Renaissance
Suzhou Renaissance Hotel
Renaissance Suzhou Hotel Hotel
Renaissance Suzhou Hotel Suzhou
Renaissance Suzhou Hotel Hotel Suzhou

Frequently asked questions

Does Renaissance Suzhou Hotel offer free cancellation for a full refund?
Yes, Renaissance Suzhou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Renaissance Suzhou Hotel?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Renaissance Suzhou Hotel on 28 Jan 2023 start from £82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Renaissance Suzhou Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Renaissance Suzhou Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Renaissance Suzhou Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Renaissance Suzhou Hotel?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Renaissance Suzhou Hotel?
Yes, an airport shuttle is available. The charge is CNY 800 per vehicle one way.
What are the check-in and check-out times at Renaissance Suzhou Hotel?
You can check in from 2 PM - noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Renaissance Suzhou Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Renaissance Suzhou Hotel also has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Renaissance Suzhou Hotel?
Yes, there are 3 on-site restaurants, featuring Mediterranean cuisine. Nearby restaurants include Starbucks (5-min walk), Domino's (8-min walk) and Wagas (2.1 mi).
What's the area around Renaissance Suzhou Hotel like?
Renaissance Suzhou Hotel is in Park Huxi, a short 8-minute walk from In City Shopping Mall. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

jack, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Reasonable accommodation.
The hotel is nice. It seemed like a standard business hotel.
Jonathan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast choices are great ! Selection of pillow is excellent ! Staff service is professional and warm !
Lim, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

First world crimes
Super room, very well kept, but some serious crimes against 1st world travellers. The towels at the pool were acrylic and not only were the two loaves of breakfast bread stale, but they were back the next morning. Ditto, crisps in the Club Lounge were bendy - they must have come out and then been put back a lot of times. Is that what Marriott means? In China we've loved the Hyatts and the Shangri-la's we've stayed in this trip. The Suzhou Renaissance stands out as unacceptable. In places like China, you crave occasional western items like bread and crisps - so they must be right.
Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, friendly staff. Selection of breakfast was very good too.
ManuelCoutinho, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Oi Lan Ellen, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was excellent it would have better if staff speak better english but everything was excellent
8-night business trip
Verified Expedia guest review

10/10 Exceptional

KAR HEONG, 2-night business trip
Verified Hotels.com guest review