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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580, Mexico

All-inclusive beachfront property with spa, near Puerto Morelos Town Square
  • Free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
Pool
Great pool
Food
Delicious food
Room
Great room

Hotel Marina El Cid Spa & Beach Resort All Inclusive

from £165
  • Junior Suite
  • Suite (One Bedroom Suite Platinum)
  • Junior Suite (Junior Suite Platinum)
  • Luxury Room
  • Suite, 2 Bedrooms
  • Family Room
  • Junior Suite With Jacuzzi
  • Suite, 1 Bedroom
  • Studio with Jacuzzi
  • Standard Suite

What’s around Hotel Marina El Cid Spa & Beach Resort All Inclusive

Landmarks

  • On the beach
  • Puerto Morelos Town Square - 28-minute walk
  • Ojo de Agua Beach - 21-minute walk
  • Artisans Market - 27-minute walk
  • San Jose Catholic Parish - 28-minute walk
  • Puerto Morelos Reef - 29-minute walk
  • Sanctuary of Hope and Time Capsule - 4 mi / 6.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 4.5 mi / 7.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 33-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 500 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4-11)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Ecotours on site
  • Fishing on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Working away
  • Business centre
  • One meeting room
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 12
  • Year Built – 2006
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Cycling
  • Fitness facilities
  • Tennis

Kids' club
  • Supervised activities for children between 4 and 11 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances

Not included
  • Motorised water sports
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Off-site tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

Guests under 6 years old are not allowed in the spa.

Dining

Hacienda Arrecife – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Alhambra – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner.

El Alcazar – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

La Marina – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Reservations are required.

Tratorria Da'Gulio – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Hotel Marina El Cid Spa & Beach Resort All Inclusive’s small print

Also known as

  • Marina El Cid Spa Beach All Inclusive Puerto Morelos
  • Marina El Cid Spa Beach Puerto Morelos
  • Marina El Cid Spa Beach
  • Hotel Marina El Cid Spa & Beach Puerto Morelos
  • Hotel Marina El Cid Spa And Beach Resort
  • Hotel Marina El Cid Beach
  • El Cid Puerto Morelos
  • ina Cid Inclusive Puerto More
  • Marina El Cid Spa Beach

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 6 years old are not allowed in the spa.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 2300 per person (roundtrip)

WiFi is available in guestrooms for MXN 315 per 24-hour period (1-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Marina El Cid Spa & Beach Resort All Inclusive

  • Does Hotel Marina El Cid Spa & Beach Resort All Inclusive offer free cancellation for a full refund?
    Yes, Hotel Marina El Cid Spa & Beach Resort All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    You can check in from 3 PM to 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Yes, there are 5 on-site restaurants.
  • Is an airport shuttle service offered by Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Yes, an airport shuttle is available. The charge is MXN 2300 per person roundtrip.

Recent reviews

Very good 8.4 From 401 reviews

Very good 8.0
Weather was terrible and complex is just too big
Gina, us1 night trip
Good 6.0
Amazing resort, spotty staff
I stayed at this resort for 2 nights/3 days with one of my friends. Our room was not ready until an hour after check-in time. We had an issue with this and asked to speak to a manager. We were told that there was no manager and then 10 minutes later, one popped up. He did not care about the issue. Later, we were at the pool and realized we were not given towel cards- problem number two. The last issue was when we were in the adults only jacuzzi, the bartender informed me that management cut my friend off from drinking. She was not at all drunk. I got out and went to the front desk, but no one knew why- not even the head of security for the resort. There was a nice change the second day when no problems occurred. The food was great at the buffet. The infinity pools have amazing views of the beach/ocean. The rooms are very spacious. We saw a crocodile!
Chantelle, us2 night trip with friends

Hotel Marina El Cid Spa & Beach Resort All Inclusive

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