InterContinental Edinburgh The George

Beautiful classic hotel in the heart of Edinburgh. Elegant hotel within walking distance of most of Edinburgh’s sights.

Had a very pleasant stay at the George, Intercontinental. The room was well appointed although surprisingly lacked air conditioning which would not normally be an issue except that it was the warmest Bank holiday on record. All the staff were excellent and the location superb.

All the staff were very helpful but the hotel is looking tired. It used to be immaculate but the carpets in the corridors are looking dirty now and decor needs touching up. Nice sheets on the bed but it was very uncomfortable. One normal pillow and one odd sized large one making you have to choose between too high or too low. We really didn’t have a good sleep at all. Such a shame I’ve stayed here quite a bit over the last few years but I really don’t think I would stay again.

Check in was straightforward, then we were asked what time we would be checking out? I replied probably after breakfast, we were told our room Cards would be disconnected at 11am, let them know if we were planning on being later!! There was no AC in the Room, there was a fan in the wardrobe which worked fine, we still had to open a window which looked onto the back of the hotel, during the day there were service trucks making deliveries & refuse collection & bottle collection, which was very noisy. from 6am the deliveries started again!! We had a Room next to the Cleaners Room, which again was noisy, 1st thing in the am, even at night. The carpet was quite stained & the bathroom was small & dated. On our last morning, we went down for breakfast & on our return there was a child’s travel cot & towels left outside our room, I felt they couldnt wait to get rid of us. The breakfast was Ok, Tea & coffee served from a thermos flask, not what you would expect from 5* Hotel. I asked for a fresh pot of tea which I got, the cold Continental Breakfast was served from the Bar worktop, nothing was in a Chiller, again not what you would expect from a 5* Hotel. We had a lovely time in Edinburgh, not the 5* experience from this Hotel.

Brilliant Hotel in a great position. The staff were all lovely & very helpful. A good breakfast experience