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All properties in Arona, Canary Islands, Spain

H10 Big Sur Boutique Hotel

Adults-only beach hotel with outdoor pool, near Los Cristianos Beach

  • Free WiFi and free parking
From
£113

Image gallery

  • Sundeck
  • Sundeck
  • Outdoor Pool
  • Outdoor Pool
  • Sundeck
Sundeck. Image 1 of 28.
1 / 28Sundeck
9.0.Superb.
  • Good quality restaurant food

    Feb 22, 2020

  • Fantastic hotel in a great location. Well worth the extra for a sea view room

    Feb 21, 2020

See all 100 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and European Holiday Home Association (EHHA - Europe) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 167 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace

What’s around

  • Los Cristianos Beach - 3-minute walk
  • Las Vistas Beach - 13-minute walk
  • Golf Las Americas - 29-minute walk
  • Playa de las Américas - 38-minute walk
  • Veronicas Strip - 39-minute walk
  • Troya Beach - 41-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double or Twin Room
  • Double or Twin Room, Sea View
  • Double Room Single Use
  • Double Room Single Use, Sea View

Location

  • Los Cristianos Beach - 3-minute walk
  • Las Vistas Beach - 13-minute walk
  • Golf Las Americas - 29-minute walk

What’s around

Landmarks

  • Los Cristianos Beach - 3-minute walk
  • Las Vistas Beach - 13-minute walk
  • Golf Las Americas - 29-minute walk
  • Playa de las Américas - 38-minute walk
  • Veronicas Strip - 39-minute walk
  • Troya Beach - 41-minute walk
  • Magma Art and Congress Centre - 44-minute walk
  • Playa De Los Tarajales - 4-minute walk
  • Playa Callao - 10-minute walk
  • Chayofita Hill - 22-minute walk
  • Siam Park - 2.5 mi / 4 km

Getting around

  • Tenerife (TFS-Tenerife South) 18-min drive
  • La Gomera (GMZ) 113-min drive

At a glance

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service

Things to do

  • Fitness classes on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1967
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Low-height counters/sink
  • Lever door handles

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

Dining

Blue Ray – This restaurant serves breakfast and dinner.

Cactus Bar – This poolside bar serves lunch and light fare.

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site
  • Bicycle rentals on site
  • Miniature golf on site

Nearby

  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • H10 Big Sur Boutique Hotel Arona
  • H10 Big Sur Boutique Hotel
  • H10 Big Sur Boutique Arona
  • H10 Big Sur Boutique
  • H10 Big Sur Hotel Arona
  • H10 Big Sur Boutique Hotel Hotel
  • H10 Big Sur Boutique Hotel Arona
  • H10 Big Sur Boutique Hotel Hotel Arona
  • H10 Big Sur Boutique Hotel
  • H10 Big Sur Boutique Arona
  • H10 Big Sur Boutique
  • Hotel H10 Big Sur Tenerife/Los Cristianos
  • H10 Big Sur Hotel Arona
  • H10 Big Sur Boutique Hotel Hotel
  • H10 Big Sur Boutique Hotel Arona
  • H10 Big Sur Boutique Hotel Hotel Arona

Optional extras

Safes in guestrooms can be used for EUR 18 per week

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Pool access available from 9:30 AM to 6:00 PM.

This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, H10 Big Sur Boutique Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 9:30 AM to 6:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 2 on-site restaurants, featuring pool views and poolside dining. Nearby restaurants include Charlotte Cocktail Bar (4-min walk), Fados (4-min walk) and Abora (5-min walk).
  • Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. H10 Big Sur Boutique Hotel also has a garden.
9.0.Superb.
  • 10.0.Exceptional

    Great hotel with lovely staff, some really nice touches such as a trainer doing aqua biking in the pool to help work off the amazing breakfast and extra cushions for the sun beds. Only improvement would be a bigger fridge in the room and tea making facilities as there was only a coffee machine in the room. Not a big issue though as I had brought a travel kettle

    5 night romance trip, Feb 15, 2020

    Verified Expedia guest review

  • 6.0.Good

    For the most part, the staff were really lovely, however, the head waiter , Jose, was incredibly rude to us on more than one occasion

    Kate, 7 night romance trip, Jan 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Ob notts

    Lovelly time spent looking forward to future stays

    Robert, 5 night trip, Jan 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfort and convenience

    A hotel with character in a sea of uniform blandness! Two minute taxi ride to the ferry so good location for over nighting before La Gomera

    Jonathan, 1 night trip, Jan 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel had a warm welcoming feel from arrival to departure. The staff were friendly and helpful, hotel facilities were excellent.

    7 night trip, Dec 14, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Convenient for the airport. Large coaches can’t access the main door of the hotel so one negotiates the steep slope.Great location by the promenade, with a rear gate accessed by room key. The best rooms face the sea. We were over the front door and got noise from the local road, delivery vans, taxis etc. There were also on-going building works. Much of this report is tainted by the fact we had a bad room. The shower leaked badly; we also had a desk where the front drawer kept releasing itself. Maintenance were informed and did visit. The aircon was broken for 4/8days; we got a very rude, discourteous response from a mature receptionist. After my husband told him he was being rude to us, he improved his tone a little. The hotel had a chance on the last day as we checked out to make amends e.g. offer some H10 points or a small deduction. NO gesture was made, nor any senior person called, so we have decided not to use the hotel again. Our room had a safe [small charge] and we requested extra hangars that appeared very quickly. The double bed was small. 2 bottles of water are provided each day and Nespresso capsules. Maid service was excellent. A dressing gown and slippers are provided. Upstairs on the 8th floor are 2 chill out areas for sun-bathing. The buffet at breakfast and in the evening was excellent. In November the clientele in the hotel is very mature and it did get a bit awkward with many guests using walking sticks. The flower vases on the tables needed refreshed.

    8 night romance trip, Nov 17, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Disappointing

    We had 1 night here between flying in and catching the 9am ferry next morning to La Gomera. I had requested a quiet room at the time of booking. We went to bed at 9pm as we were tired and needed to be up early the following morning. Unfortunately, the noise from the disco/DJ in the pool area was very loud and didn’t stop until just before 11pm. We did contact reception and were told the music would go on until 10:45. We eventually got to sleep just after 11pm but were woken up again around 3am with shouting in the corridor outside our room and loud banging of doors. Needless to say, we had a very bad night and won’t be repeating our stay at this hotel any time soon

    Mike, 1 night trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Welcoming staff quiet location nice room convenient for port

    1 night romance trip, Oct 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Relaxing break.

    Lovely hotel on the sea front. The room was a good size, very comfortable, with very good facilities and excellent air con. The half board breakfast and evening buffet was very good for the price paid. Hotel also has a good sun deck on floor 8. The only downsides are the pool is a little on the small side, the lifts can be quite slow and was sometimes quicker to walk 7 floors. Also a pity the hotel doesn't offer the use of an iron, instead of you having to pay to get your clothes ironed. The hotel also has a stupid dress code rule for men to wear long trousers for breakfast, lunch and evening meal although after the first night you soon realise that most people ignore the rule and wore smart shorts.

    4 night trip, Sep 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent staff, service and location. .Food is also very good.

    15 night trip, Sep 7, 2019

    Verified Ebookers guest review

See all 100 reviews