La Citadelle Hotel Metz - MGallery Collection

Property class: 4
Family-friendly hotel with restaurant, near Metz Cathedral

Choose dates to view prices

La Citadelle Hotel Metz - MGallery Collection puts you a short five-minute drive from Porte des Allemands and Centre Pompidou-Metz. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a 15-minute walk of Metz Cathedral. Fellow travellers say great things about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe
  • Water dispenser

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is £80
includes taxes & fees
11 Oct - 12 Oct

Why we love this property

Feast on fresh flavours
Linger over gourmet meals at the restaurant, sip signature cocktails at the bar, or wake up to a buffet breakfast with vegan and vegetarian options.
Rest in sublime comfort
Wrapped in soft dressing gowns, guests drift into dreams on pillowtop mattresses with premium bedding. Blackout drapes ensure total serenity.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room, 1 Double or 2 Single Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(17 reviews)
  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Superior Twin Room, 1 Double or 2 Single Beds

A hotel room with a bed, a desk, a chair, and a wall-mounted artwork.

Superior Twin Room, 1 Double or 2 Single Beds

9.6 out of 10
Exceptional
(29 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (Palace View)

A modern hotel room with a large bed, a bench, two bedside tables, and a view of trees and buildings through a large window.

Junior Suite, 1 King Bed (Palace View)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite with 1 double bed and Sofa

A modern hotel room with a large bed, a nightstand, a lamp, and a wall with framed posters.

Junior Suite with 1 double bed and Sofa

  • Park view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Similar properties

A corner building with multiple floors, large windows, and a prominent entrance.
Best Western Metz Centre Gare
Nouvelle Ville
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
9.0 out of 10, Wonderful, 239 reviews
The price is £71
includes taxes & fees
11 Oct - 12 Oct
Best Western Metz Centre Gare
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
5 Avenue Ney, Metz, Moselle, 57000

What's nearby

  • Place de la Republique - 3 min walk - 0.3 km
  • Metz Cathedral - 12 min walk - 1.1 km
  • Metz Christmas Market - 12 min walk - 1.1 km
  • Place d'Armes - 12 min walk - 1.1 km
  • Centre Pompidou-Metz - 15 min walk - 1.3 km

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive
  • Metz North Station - 8 min drive
  • Peltre Station - 10 min drive
  • Metz Station - 11 min walk

Restaurants

  • ‪Fox Coffee - ‬7 min walk
  • ‪100 Patates - ‬7 min walk
  • ‪Taverne Karlsbrau - ‬4 min walk
  • ‪Bouillon Batignolles - ‬4 min walk
  • ‪Nespresso Boutique - ‬7 min walk

About this property

La Citadelle Hotel Metz - MGallery Collection

  • La Citadelle Hotel Metz - MGallery Collection puts you a short five-minute drive from Porte des Allemands and Centre Pompidou-Metz. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a 15-minute walk of Metz Cathedral. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 68 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must provide a valid photo identity card.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Children aged 12 and younger eat free breakfast
    • Babysitting*

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site self-parking (EUR 18.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1569
  • Safe-deposit box at front desk
  • Library
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Closed-captioned TV
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

La Réserve – On-site restaurant. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

  • Self-parking costs EUR 18.00 per night with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Does La Citadelle Hotel Metz - MGallery Collection offer free cancellation for a full refund?

Yes, La Citadelle Hotel Metz - MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Citadelle Hotel Metz - MGallery Collection?

Yes, pets are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at La Citadelle Hotel Metz - MGallery Collection?

Yes. Self-parking costs EUR 18.00 per night.

What are the check-in and check-out times at La Citadelle Hotel Metz - MGallery Collection?

Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

Is there an on-site casino at La Citadelle Hotel Metz - MGallery Collection?

No, this hotel doesn't have a casino, but Casino Municipal (17-min drive) and Seven Casino Amnéville (17-min drive) are both nearby.

What is there to do at La Citadelle Hotel Metz - MGallery Collection and nearby?

Recommended spots to visit include Metz Cathedral (12-min walk) and Porte des Allemands (0.9 mi), along with Centre Pompidou-Metz (0.9 mi) and Walygator Park (11 mi).

Are there restaurants at or near La Citadelle Hotel Metz - MGallery Collection?

Yes, there's an on-site restaurant, La Réserve.

What's the area around La Citadelle Hotel Metz - MGallery Collection like?

La Citadelle Hotel Metz - MGallery Collection is in Metz-Centre – Ancienne Ville, a short 3-minute walk from Place de la Republique and 11 minutes' walk from Metz Christmas Market.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

La Citadelle Hotel Metz - MGallery Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant served excellent food and offered a good breakfast with a wide variety of options. (21 reviews)
  • Parking options were convenient, safe, and available on-site with some reviewers finding it a great perk. (16 reviews)
  • Breakfast was described as perfect, great, fabulous, excellent, and absolutely good with a wide variety of choices. (16 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Room
Location
Parking
Food
Restaurant
Lobby
Breakfast
Building
Cities

Reviews

Verified review

10/10 Exceptional

Clean rooms, quiet property, amazing staff. Plus, the location was perfect.
Verified review

10/10 Exceptional

The room was immaculate and the staff were so friendly and spoke English to ease our communication. I am super impressed with Metz as a city! Clean and vibrant.
Verified review

10/10 Exceptional

This was a beautiful hotel. We were welcomed by very kind staff. The room was very nicely appointed. The breakfast featured a wide variety of choices. I wish we could have stayed longer
Verified review

10/10 Exceptional

The suite was very nice and spacious. The breakfast was tasty and there was ample choice. The hotel itself is very nicely decorated and there is nice homey feeling in the suite. We came with our dog, and he was welcomed adequately and the amenities for him were nice. We received 2 bowls for his water and kibbles, which was a great touch.
Verified review

10/10 Exceptional

Very nice and historic hotel. Staff was great and accommodating
Verified review

10/10 Exceptional

Very nice boutique hotel in the heart of the city. Easy to walk to any place. Very nice breakfast and quiet environment. Good service to fulfil any additional request.
Verified review

10/10 Exceptional

Lovely hotel for a one night stay in Metz. Staff were all really friendly and nice big twin room. Well located to walk to all the main attractions. Shame there wasn’t a gym but has everything else needed
Verified review

10/10 Exceptional

Very good location, breakfast, shower, bedroom, everything. And a great staff.
Verified review

10/10 Exceptional

Great location, clean and staff very friendly.
Verified review

10/10 Exceptional

Large clean rooms, beautiful building and great location.
Verified review

10/10 Exceptional

Great hotel, good value for money, centrally located
Verified review

10/10 Exceptional

Excellent hotel. Great room. Staff very nice and friendly. Restaurant has great food. The hotel is walking distance from old town and a lot of restaurants.
Verified review

6/10 Good

Older male morning Front Desk clerk not very friendly or helpful. If you give a room number, name and the word "Clean" it should be 100% understood. Younger male Bartender also seemed unfriendly at times. Otherwise nice property, great location.
Verified review

10/10 Exceptional

This hotel was perfect for an overnight drop in en route. Rooms were large and airy, parking straight outside, park across the road for the dog and great service.
Verified review

10/10 Exceptional

Beautiful settings.all the amenities one needs
Verified review

10/10 Exceptional

Excellent location and superb service.
Verified review

10/10 Exceptional

Great location, beautiful building, friendly staff.
Verified review

10/10 Exceptional

Excellent location near train station, old city center. Very walkable. Accommodations are top notch with all comfort amenities in a beautiful park environment.
Verified review

10/10 Exceptional

What a great location, surrounded by historic buildings and walkable green space!
Verified review

10/10 Exceptional

Very nice hotel. Staff very friendly and helpful.
Verified review

10/10 Exceptional

Great hotel to stay. I will come back for my next business trip most likely. The location is great. The rooms very spacious.
Verified review

10/10 Exceptional

Very nice hotel, enjoyed our stay! Beautiful large rooms!
Verified review

8/10 Very good

Hotel was very good, nice large room on first floor with views of the park opposite
Verified review

8/10 Very good

It was very comfortabel to stay so close to the city centre.
Verified review

10/10 Exceptional

This is a beautiful hotel in a restored historical military building. Our room had a beautiful view of the park. The beds were super comfortable and the lotions and soaps were luxurious.