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All properties in Macau, Macau SAR
1 room, 2 adults

Grand Emperor Hotel

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Laundry facilities
288 Avenida Comercial De Macau, Macau, Macau SAR

4-star hotel with 3 restaurants, near Senado Square
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great attentive check in - big big room very comfortable- great breakfast. stocking up…Mar 30, 2019
  • Hotel is in central of town Hotel staffs are good at their jobs ;good services I…Dec 23, 2019

Grand Emperor Hotel

from £55
  • Superior Room
  • Executive Room
  • Executive Studio
  • Family Room
  • Deluxe Room - Free Late Check Out at 4P.M.

What’s around Grand Emperor Hotel

Landmarks

  • Macau Tower - 21-minute walk
  • Senado Square - 6-minute walk
  • Ruins of St. Paul's Cathedral - 12-minute walk
  • A-Ma Temple - 17-minute walk
  • Macau Fisherman's Wharf - 26-minute walk
  • Macau Ferry Terminal - 31-minute walk
  • Macau Legislative Assembly Building - 3-minute walk
  • Macau Government Headquarters - 5-minute walk

Getting around

  • Macau (MFM-Macau Intl.) 15-min drive
  • Hong Kong (HKG-Hong Kong Intl.) 56-min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) 42-min drive
  • Zhuhai (ZUH-Sanzao Intl.) 42-min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 11:00 AM to 8:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 11:00 AM to 8:00 PM *

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Working away
  • Conference space
  • Conference space size (feet) - 1582
  • Conference space size (meters) - 147
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Portuguese

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Grand Emperor Court – This restaurant serves lunch and dinner.

The Royal Kitchen – This restaurant serves breakfast, lunch and dinner.

Majestic Robatayaki – This restaurant serves lunch and dinner.

Grand Emperor Hotel’s small print

Also known as

  • Grand Emperor Hotel Macau
  • Grand Emperor Hotel Hotel
  • Grand Emperor Hotel Macau
  • Grand Emperor Hotel Hotel Macau
  • Grand Emperor Hotel
  • Grand Emperor Macau
  • Grand Emperor
  • Hotel Grand Emperor
  • Grand Emperor Hotel Hotel
  • Grand Emperor Hotel Macau
  • Grand Emperor Hotel Hotel Macau

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Mandatory fees

Deposit: MOP 1000 per stay

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Emperor Hotel

  • Does Grand Emperor Hotel offer free cancellation for a full refund?
    Yes, Grand Emperor Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Emperor Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Grand Emperor Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Grand Emperor Hotel?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Grand Emperor Hotel?
    Yes, there are 3 on-site restaurants.
  • Is an airport shuttle service offered by Grand Emperor Hotel?
    Yes, a free airport shuttle is available from 11:00 AM to 8:00 PM on request.

Recent reviews

Superb 9.0 From 142 reviews

Exceptional 10.0
Convenient. Value for money in old macau area
Convenient location in old macau area. Free shuttle bus going to the port area, new macau and other places available just outside the hotel.
Vincent Bernard, ph1 night business trip
Exceptional 10.0
One of the best service hotels
Excellent hotel in Macau. They sent a minibus to pick up up from the airport. The counter representative was very nice. She personally wen to our rooms to explain everything. The best is the all can eat breakfast. OMG. Don't miss that! Definitely will stay again if we head back.
Henry, us1 night family trip
Very good 8.0
Great location
Good location. A lot of buses to Cotai. Can walk to St Paul’s Ruin.
Siew Ling, sg3 night romance trip
Good 6.0
Overall is good except too many noisy visitors, used talk loudly everywhere in lobby, corridor... However the location is perfect for me, so I would stay again with no choice.
CHI FAI, hk1 night business trip
Exceptional 10.0
Holiday at The Grand Emperor Hotel Macau
The hotel was central and in the locality we wanted to stay in. We were upgraded and the room was clean and bed comfortable. The service staff were warm and helpful since it was the first time we were visiting Macau. The Assistant Front Office Manager Jenny Zhao very sweetly organised a birthday cake for my husband. We enjoyed our stay at the The Grand Emperor Hotel. We would recommend this hotel to anyone who wanted to visit Macau.
us3 night romance trip
Exceptional 10.0
Will come again next time.
The location is great. Check in time is very efficient . Reception is in Good manner. The breakfast is so good. Have lots of food to choose .
Fung Ming, hk1 night trip with friends
Exceptional 10.0
One Nighter in Macau
Was upgraded upon check-in to a spacious executive room. The staff are friendly and take their time to explain all details of the amenities. Overall I can't fault my stay -- the property is dated but it still exudes charm. Breakfast tasted good and the selection was plenty. Recommended for a short stay.
Kenneth, hk1 night romance trip
Exceptional 10.0
Excellent - 5 Stars
This has got to be one of the most memorable experiences ever. We were upgraded to a Suite and loved it. The room was majestic - over 1,000 sqft with modern amenities and a breakfast buffet to die for.The location is central to nearly all of the tourist attractions and service was excellent. It is called Grand Emperor for a reason. Truly Grand and memorable. Thanks
Saket, us1 night family trip

Grand Emperor Hotel

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