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Homewood Suites by Hilton Raleigh - Crabtree Valley, Raleigh

3 stars
5400 Homewood Banks DrRaleighNC27612United States of America, ‏0203 027 9779
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Excellent4.3 / 5
Value for money
Best value for money
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
238See all 238 Hotels.com reviews
From 503 reviewsTripAdvisor Traveller Rating

Homewood Suites by Hilton Raleigh - Crabtree Valley, Raleigh

Hotel Info: 020 3027 9803

from £94
  • One King Bed, Non-Smoking, Accessible
  • Standard Room
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • 1 Queen Studio Ste Nonsmok
  • Suite, Accessible, Non Smoking
  • 2 Dbls 1 Bdrm Ste Nonsmok
  • Suite, Accessible, Non Smoking
  • 1Kng 2Dbl 2Bdrm Ste Nonsmk
  • 1 King Access Ste Nonsmok
  • Suite, Accessible, Non Smoking
  • 1 King 1 Bdrm Ste Smoking
  • 1Kg Ste W Office Nonsmk

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Offsite

  • Free area shuttle within 3 mi

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Free reception
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • In-room safe

Recent reviews

Excellent 4.3 /5 from 238 reviews

Homewood Suites by Hilton Raleigh - Crabtree Valley, Raleigh
Good3.0 / 5
Disappointed
We've stayed at Homewood Suites several times now on our yearly beach vacations to the Outer Banks. It's our halfway point and is conveniently located near the mall with rear shopping/dining. We stayed twice this year, both on our way to OBX and on the way home. This year we were just really disappointed in the quality and shape of the 2 bedroom suite. Overall, the hotel is just really starting to show significant age. Our first room had issues with the toilet flushing & front door staying locked. The second room, we noticed an electrical cap sticking out from the fan in addition to the bathrooms just really showing their age. This is not what we expect from a Hilton hotel, especially for the amount of money we paid this year to stay both times. We'll be looking elsewhere next year - it's unfortunate.
1 night family trip
Homewood Suites by Hilton Raleigh - Crabtree Valley, Raleigh
Outstanding5.0 / 5
Well mannered
The staff was the most courteous staff that I've encountered in a very long time. Everyone was very helpful and used their manners. I would definitely recommend this place to anyone looking to stay in Raleigh.
1 night family trip
Homewood Suites by Hilton Raleigh - Crabtree Valley, Raleigh
Excellent4.0 / 5
Would stay again
The complimentary meal in the evening was great. We didn't have to hunt for a place to eat after the long drive . The breakfast was good. The staff was very attentive at breakfast. The housekeeping was not the best. Our bed was not made for 2 days and I had to call 3 times on the third day for someone to come and change the sheets. They finally sent the maintenance guy to help me change the sheets. That was not good. They did compensate me with a free night for my troubles. Other than that our stay was nice.
3 night family trip
Homewood Suites by Hilton Raleigh - Crabtree Valley, Raleigh
Outstanding5.0 / 5
Would Recommend!
Stayed in an accessible King Suite and the room and bathroom were large, clean and comfortable. If staying in Raleigh again I would definitely choose this hotel. Directly behind the Crabtree Valley Mall.
2 night trip with friends
Homewood Suites by Hilton Raleigh - Crabtree Valley, Raleigh
Excellent4.0 / 5
No complaint with hotel just Hotel.com!! Couldn't understand person on phone - at least 4 times I requested someone else. When I asked if hotel had breakfast, was put on hold and then told yes and rate of room was increased!??! When asked if had shuttle to & from hotel, I was again put on hold and then told YES. Imagine my surprise when I called hotel from airport and was told NO. We could either take TWO taxis or get our rental car a day early. Fortunately the car was available (of course at an added fee!). It probably goes without saying, I won't be using hotel.com anytime soon!!!
1 night family trip

See all reviews

Homewood Suites by Hilton Raleigh - Crabtree Valley, Raleigh

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