Guests
All properties in Lisbon, Lisbon District, Portugal

PortoBay Marquês

4-star hotel with 2 bars/lounges, near Marquis of Pombal Square

  • Free WiFi
From
£80

Image gallery

  • Superior Double Room - Guest Room
  • Superior Double Room - Guest Room
  • Outdoor Pool
  • Junior Suite - Living Area
  • Superior Double Room - Guest Room
Superior Double Room - Guest Room. Image 1 of 41.
1 / 41Superior Double Room - Guest Room
Rua Duque de Palmela,32, Lisbon, 1250-098, Portugal
9.2.Superb.
  • Very good hotel in a convenient location. Our room was perfect in every way except for…

    Mar 4, 2020

  • Comfortable hotel in central location with friendly staff.

    Mar 3, 2020

See all 403 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Quiet
Convenient
Transport options
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 67 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

What’s around

  • In Lisbon City Center
  • Rossio Square - 18-minute walk
  • Se - 28-minute walk
  • Commerce Square - 28-minute walk
  • Lisbon Cathedral - 30-minute walk
  • Castle of Sao Jorge - 34-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room (Single Use)
  • Family Suite, 2 Bedrooms
  • Classic Room
  • Superior Room
  • Junior Suite
  • Family Room, 2 Bedrooms
  • Standard Room

Location

Rua Duque de Palmela,32, Lisbon, 1250-098, Portugal
  • In Lisbon City Center
  • Rossio Square - 18-minute walk
  • Se - 28-minute walk

What’s around

Landmarks

  • In Lisbon City Center
  • Rossio Square - 18-minute walk
  • Se - 28-minute walk
  • Commerce Square - 28-minute walk
  • Lisbon Cathedral - 30-minute walk
  • Castle of Sao Jorge - 34-minute walk
  • Lisbon Zoo - 44-minute walk
  • Marquis of Pombal Square - 6-minute walk
  • Botanical Garden - 14-minute walk
  • Restauradores Square - 15-minute walk
  • Amoreiras Shopping Center - 19-minute walk

Getting around

  • Lisbon (LIS-Humberto Delgado) 21-min drive
  • Cascais (CAT) 26-min drive
  • Rossio Station 17-min walk
  • Cais do Sodré Station 3-min drive
  • Sete Rios Station 3-min drive
  • Marques de Pombal Station 7-min walk
  • Rato Station 8-min walk
  • Avenida Station 8-min walk

At a glance

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Steam room
  • Sauna
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2005
  • Lift
  • Rooftop terrace
  • Terrace

Accessibility

  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath with shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Il Basilico – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Small print

Also known as

  • PortoBay Marques Hotel Lisbon
  • PortoBay Marquês Hotel Lisbon
  • PortoBay Marquês Lisbon
  • PortoBay Marquês Hotel Lisbon
  • PortoBay Marques Hotel
  • PortoBay Marques Lisbon
  • PortoBay Marques
  • PortoBay Marquês Hotel Lisbon
  • PortoBay Marquês Hotel
  • PortoBay Marquês Lisbon
  • PortoBay Marquês Hotel
  • PortoBay Marquês Lisbon

Optional extras

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.5 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, PortoBay Marquês does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, Il Basilico offers Italian cuisine. Nearby restaurants include Restaurante Bistro4 (5-min walk), Dote (5-min walk) and Avenida SushiCafe (5-min walk).
  • No, this hotel doesn't have a casino, but Lisbon Casino (26-min drive) is nearby.
  • PortoBay Marquês has 2 bars and an outdoor pool, as well as a sauna and a steam room.
9.2.Superb.
  • 10.0.Exceptional

    Facilities modern, staff friendly and helpful , proud of Lisbon !

    4 night family trip, Feb 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The fact that it was not to much of a big hotel andthey are eco friendly

    4 night family trip, Feb 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Comfortable and spacious. The staff were very lovely. I would have said that it was an excellent experience but unfortunately there were let downs. The restaurant staff were too slow and the portion size was far too small compared to the price we paid. Although it was somewhat reasonable depending on what you order it still could have been generous. Also the cleaning in our room was lazy as I could smell aftershave on my sheets yet we were all women in our room. The sheets had not been changed the next day and the sauna/ steam rooms had not been cleaned, just the towels added. Other than that is is a few minutes away from town but you do have to spend a few euros to get to certain monuments.

    Samantha, 2 night family trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very nice very well maintained hotel. Not far from tourist spots Metro just 3 mins walking distance

    5 night trip, Nov 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was just all very good thank you! Staff and hotel made our stay relaxing and enjoyable.

    3 night romance trip, Nov 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    PortoBay Marques is in a great location to explore Lisbon, with a 15 minute walk to Rossio Square and a 5 minute walk to the nearest metro station/bus connections. The hotel staff were friendly, welcoming and informative throughout our stay. We were upgraded to a Classic Room from a Standard Room on arrival. The room was spacious and clean with an extremely comfortable bed and a fantastic bathroom (rain shower and robes). The only disappointing feature of the room was the view which was a brick wall. The hotel has a small rooftop pool and bar with a nice view of the city, as well as a gym, sauna and spa. (Unfortunately, we did not have the time to use these facilities). Breakfast was not included in our stay, however, we decided to have breakfast one morning, before travelling to Sintra for the day. Breakfast is a little pricey at €15 per person, however, there was a good selection (pastries, fruit, cereal, cooked breakfast). You can also try the famous Pastel de Nata as part of the breakfast buffet. This was our first time exploring Lisbon and staying at PortoBay Marques. We will definitely return in the future!

    Meg, 5 night romance trip, Oct 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic hotel. The staff are all really friendly. Ate dinner twice in the restaurant. Food is excellent. Was upgraded to a junior suite, which was very spacious and comfortable. Excellent stay.

    Gregory, 2 night business trip, Oct 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The location and staff are excellent. The only downside for us, and I may be at fault, is that the “swimming pool” is essentially a large hot tub. This has not however spoiled what has been an excellent holiday

    3 night trip, Sep 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    junior suite room, reception and the roof terrace bar

    3 night family trip, Sep 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very helpful reception staff; good tv coverage; good location;gym equipment limited

    2 night family trip, Sep 5, 2019

    Verified Expedia guest review

See all 403 reviews