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Mercure Telford Centre Hotel

4.0 star property
Telford hotel with spa and indoor pool

Choose dates to view prices

In the heart of Telford's business district, Mercure Telford Centre Hotel offers a warm welcome with a hair salon, dry cleaning services, and an on-site spa. Relax by the indoor pool or connect to in-room WiFi. The helpful staff has left a lasting impression on previous guests who also enjoy the British cuisine at Iron Masters Restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Conference centre
  • Business centre

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is £64
includes taxes & fees
7 Jun - 8 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(53 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.4 km
  • Telford Town Park - 10 min walk - 0.9 km
  • Telford Ice Rink - 14 min walk - 1.2 km
  • The International Centre - 14 min walk - 1.2 km
  • Wonderland Telford - 18 min walk - 1.6 km

Getting around

  • Birmingham Airport (BHX) - 64 min drive
  • Telford Central Station - 12 min walk
  • Shifnal Station - 12 min drive
  • Oakengates Station - 28 min walk

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Thomas Botfield (Wetherspoon) - ‬10 min walk
  • ‪Coffee #1 - ‬10 min walk
  • ‪The Severn Gorge - ‬11 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Mercure Telford Centre Hotel

  • Located near a train station, Mercure Telford Centre Hotel is a great choice for a stay in Telford. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Iron Masters Restaurant, which serves British cuisine and is open for lunch and dinner. Other features include a bar/lounge, a fitness centre and a sauna. The helpful staff and overall property condition get good marks from fellow travellers.

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 10 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • Business centre
  • 9 meeting rooms
  • Conference centre (4004 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Iron Masters Restaurant – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Iron Masters Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 150 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per accommodation (may vary based on length of stay)

Parking

  • Self-parking costs GBP 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

Does Mercure Telford Centre Hotel offer free cancellation for a full refund?

Yes, Mercure Telford Centre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Telford Centre Hotel?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Mercure Telford Centre Hotel?

Yes, pets are welcome. There's a charge of GBP 20 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Telford Centre Hotel?

Yes. Self-parking costs GBP 10 per night.

What are the check-in and check-out times at Mercure Telford Centre Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Mercure Telford Centre Hotel and nearby?

Mercure Telford Centre Hotel has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Mercure Telford Centre Hotel?

Yes, Iron Masters Restaurant offers British cuisine.

What's the area around Mercure Telford Centre Hotel like?

Mercure Telford Centre Hotel is in the heart of Telford, a short 6-minute walk from Telford Shopping Centre and 13 minutes' walk from Telford Town Park.

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Reviews

Mercure Telford Centre Hotel Reviews

8.0

Very good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good selection of options and friendly service. (34 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Lobby
Bed
Restaurant
Bathroom
Parking
Location
Food

Reviews

Verified

10/10 Exceptional

Dining, Bar and main areas all clean and well kept. Good area with plenty of evening meal/outside options nearby.
Peter, 1-night trip
Verified

10/10 Exceptional

Friendly staff, comfy bed, wish there was more variety for breakfast but overall was outstanding
Jess, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, really comfy bed
Kayleigh, 1-night trip
Verified

8/10 Very good

Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful.
Janice, 1-night trip
Verified

6/10 Good

Staff were great and hardworking, room was average, breakfast was ok but have had better. Fairly priced.
Darren, 1-night trip
Verified

8/10 Very good

Clean room, comfy bed, friendly staff and good shower
Amanda, 3-night trip
Verified

6/10 Good

The room was to a good standard, clean and with decent supplies. Staff were helpful and friendly. Breakfast had a good variety to choose from. Two negatives were the lift being out of order all weekend and the fact that we now have to pay to use the leisure facilities, a factor that will make us book elsewhere in the future.
Diane, 2-night trip
Verified

10/10 Exceptional

This one night stay was so that my wife and I could take our grandson to the hotel where he is staying for 5 nights as he’s on an apprenticeship training course near Telford. Pleasantly surprised with its location just off the M54 the property is modern and is in very good condition. I booked through Hotels.com and paid £81.00 including a very good breakfast for both of us. I understand there is a swimming pool and sauna and possibly a gym (not used) Staff were very polite and helpful and for the money paid you simply cannot complain and I would recommend it to anyone looking for a cheaper priced hotel.
David, 1-night trip
Verified

4/10 Fair

The room was in good condition. The staff were courteous. However: The car park is payable £5/£10 per night. The pool and gym are also no longer free, that costs £10 per person per day.
Brian, 1-night trip
Verified

6/10 Good

Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests.
Carl, 2-night trip
Verified

4/10 Fair

The pool is absolutely tiny and an extra charge so we decided against using it. Service at the bar was very slow with a long wait for anyone to come to serve for drinks. Doors were being slammed loudly until about 1am. The rooms are very small. Breakfast was good but I ended up with a dodgy tummy pretty much as soon as we left. Would have been much better at a premier in.
Laura, 1-night trip
Verified

10/10 Exceptional

A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices
Jonathon, 1-night trip
Verified

10/10 Exceptional

Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
Imran, 1-night trip
Verified

10/10 Exceptional

The staff were very welcoming & friendly. The lady at reception saved me a trip to Aldi when I realised I had forgotten my toothbrush by given me a complimentary one. The only downside was the lift was out of order and my room was on the top floor. Luckily, I only had a small suitcase to carry up the 49 winding steps.
Angelina, 2-night trip
Verified

8/10 Very good

Nice hotel lobby, welcoming staff. We didn’t use any facilities but there’s a few sitting areas, pool tables, screen with sports on at the time. All good. The room was pleasant with all the usual amenities. The bathroom was in a good state of repair but not faultless with some mouldy silicone and grout (is that the norm nowadays?) The biggest issue was the noise of other doors slamming as people carelessly let them shut, regularly from 21:00-23:00 and regularly again from 7:00-8:00 onwards. It was an issue for us, but might not be for you!
Alex, 2-night trip
Verified

8/10 Very good

Happy customer!

Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.
Fiona, 1-night trip
Verified

10/10 Exceptional

Extremely convenient spot, 6 minute walk from the train station. Excellent facilities and staff
Alex, 2-night trip
Verified

10/10 Exceptional

Excellent hotel and very friendly staff
Barrie, 1-night trip
Verified

10/10 Exceptional

Great stay

Great hotel in good location Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Deborah, 1-night trip
Verified

8/10 Very good

Clean tidy, friendly staff and would use again
James, 1-night trip
Verified

10/10 Exceptional

Friendly staff, clean and comfortable room.
Sheila, 1-night trip
Verified

10/10 Exceptional

Great hotel in Telford

Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again.
3-night trip
Verified

8/10 Very good

Very quick check in, easy walk to shopping centre
Mike, 1-night trip
Verified

8/10 Very good

Good hotel useful central location
Rosie, 3-night trip
Verified

10/10 Exceptional

Very comfortable nice relaxed atmosphere , breakfast : plenty of choice
Michael, 1-night trip