Guests
All properties in Southampton, England, United Kingdom

Mercure Southampton Centre Dolphin Hotel

4-star hotel with restaurant, near Tudor House and Garden

  • Free WiFi
From
£41

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Privilege, Double Room, 1 Double Bed - Guest Room
  • Privilege, Double Room, 1 Double Bed - Guest Room
  • Standard Room, 2 Single Beds - Bathroom
  • Privilege, Double Room, 1 Double Bed - Bathroom Amenities
  • Privilege, Double Room, 1 Double Bed - Guest Room
Privilege, Double Room, 1 Double Bed - Guest Room. Image 1 of 62.
1 / 62Privilege, Double Room, 1 Double Bed - Guest Room
34-35 High Street, Southampton, SO14 2HN, England, United Kingdom
7.0.Good.
  • The rooms are small, the check in can be long and service is slow. Beds are quiet small…

    Oct 15, 2021

  • Very disappointing. Booked ahead specified disabled wife needs walk in shower. Cannot walk

    Oct 9, 2021

See all 305 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Dining options
Easy parking
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 99 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business centre

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Southampton City Centre
  • WestQuay Shopping Centre - 6-min walk
  • Ocean Village Marina - 14-min walk
  • Mayflower Theatre - 16-min walk
  • Tudor House and Garden - 3-min walk
  • SeaCity Museum - 13-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds
  • Privilege, Double Room, 1 Double Bed

What’s around

Landmarks

  • In Southampton City Centre
  • WestQuay Shopping Centre - 6-min walk
  • Ocean Village Marina - 14-min walk
  • Mayflower Theatre - 16-min walk
  • Tudor House and Garden - 3-min walk
  • SeaCity Museum - 13-min walk
  • Solent Sky Museum - 14-min walk
  • University of Southampton - 2.8 mi / 4.5 km
  • Paultons Family Theme Park - Home of Peppa Pig World - 9.5 mi / 15.4 km
  • Marwell Zoo - 12.1 mi / 19.4 km

Getting around

  • Southampton (SOU) 9-min drive
  • Bournemouth (BOH-Bournemouth Intl.) 34-min drive
  • Southampton Central Station 18-min walk
  • Southampton Woolston Station 26-min walk
  • Southampton Millbrook Station 4-min drive
map
See on map
34-35 High Street, Southampton, SO14 2HN, England, United Kingdom

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 5.00 per day)
  • On-site parking is limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 2
  • Lift
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Hungarian
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts

  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Signature – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Oak Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 9.95 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

PetsPay at property

  • Pets are allowed for an extra charge of GBP 10 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

  • Self-parking costs GBP 5.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Mercure Southampton Centre Dolphin Hotel
  • Southampton Centre Dolphin Hotel
  • Mercure Southampton Centre Dolphin Hotel Southampton
  • Southampton Dolphin Hotel
  • Mercure Southampton Centre Dolphin Hotel Hotel
  • Mercure Southampton Centre Dolphin Hotel Southampton
  • Mercure Southampton Centre Dolphin Hotel Hotel Southampton
  • Mercure Southampton Centre Dolphin
  • Mercure Dolphin
  • Mercure Southampton Centre Dolphin Hotel Southampton
  • Southampton Dolphin Hotel
  • Mercure Southampton Dolphin
  • Mercure Southampton Centre Dolphin Hotel Hotel
  • Mercure Southampton Centre Dolphin Hotel Southampton
  • Mercure Southampton Centre Dolphin Hotel Hotel Southampton

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Southampton Centre Dolphin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 5.00 per day. Parking spaces may be limited.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
  • Yes, Signature offers British cuisine. Nearby restaurants include Everest Cuisine (4-min walk), La Regata (5-min walk) and The Platform Tavern (5-min walk).
  • No, this hotel doesn't have a casino, but Grosvenor Casino (13-min walk) is nearby.
  • Have fun with activities such as kayaking, sailing and windsurfing, and practise your swing at the nearby golf course.
7.0.Good.
  • 4.0.Fair

    Terrible

    After a long day i arrived to find nobody on Reception and no way of contacting anyone , after finding a staff member at the bar they found the receptionist. at 1st they couldn't find my booking and then allocated me a room , when i got to the room i found it was a twin not a double as booked, after returning to reception as was allocated a very small double room with a very shabby bathroom. I returned to the room later after eating to find that the bed only had a sheet and no duvet .... ok in Spain maybe but not Southampton in Autumn , i proptly put more clothes on to go to bed!

    Simon, 1 night business trip, Sep 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Very bad hotel

    This hotel is extremely shabby. Noisy pub next door until 3am couldn’t get to sleep. Water cut off during shower. Decor very very poor. Mouldy areas in bathroom.

    Trevor, 1 night trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not what was expected

    Shower not working, hot water in short supply and had to send lasagne back as it was as hard as a brick !

    Adrian, 1 night business trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Business trip

    Nice Hotel Inside comfortable standard room. Did the job for a one night stay. Would have been good to know the location of the hotel car park before arriving as it is not obvious until you have to park and get out only to find the entrance is in a different road.

    Neil, 1 night business trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Has the feeling of an old people’s home

    Very very expensive for the quality of the room. Check in was very slow with only one person checking in lots of guests. The bed was clean as was the bathroom but the chairs and carpet were grubby. In fact the hotel was pretty tired, worn and dated. For the price I paid for this room I expected a significantly nicer hotel. On a more positive note the room was quiet and slept well.

    1 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location.

    Perfect location for cruising, shopping or Dining. The hotel is in need of a refurb but that didn't detract from the rooms being clean and comfortable. But the most impressive thing was how willing the staff were to please, especially the manager. We had small issues which were dealt with quickly and efficiently. Will definitely stay again.

    Gary, 1 night family trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very unsatisfactory

    They had some party the night I stayed,it was thumping music from 5 until 1 in the morning,didn’t help that it was right underneath my room. They could have mentioned this was going on that night I wouldn’t have bothered! Not for £170 I paid

    P B, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Room need a compleate refurbish

    Stephen, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible. Start to finish!

    Simply awful! The place is filthy. Service appalling, breakfast was horrendous and nothing cooked or available. I would never stay here again. Mercure should be ashamed to have this hotel in their brand Alarm sounding all day and night - despite complaining several times nothing was done. Turned out to be a fire door wedges open and was sounding. You literally could not make it up!

    James, 1 night trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Cheap and cheerful

    Nice hotel, could do with an upgrade but as a couple in our 30s on a budget this was the perfect cheap getaway. Room was more like a flat in size, and 24hr room service/restaurant! That's so cool! We ordered a pizza at 3am and it was very nice! Thankyou for our stay... We are coming back soon!

    Carly, 1 night trip, Aug 20, 2021

    Verified Hotels.com guest review

See all 305 reviews