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1 room, 2 adults

CityLife Auckland

4.5-starOfficial New Zealand Rating provided by Qualmark®
Great for familiesThis property has good facilities for families.
171 Queen Street, Auckland, 1001, New Zealand

Luxury hotel with indoor pool, near Queen Street Shopping District
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1,534 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Fantastic service
Great location
Great pool

CityLife Auckland

from £97
  • Superior Room
  • Deluxe Suite
  • 1 Bedroom Executive Suite
  • 2 Bedroom Executive Suite
  • Executive 3 Bedroom Suite
  • Directors Suite

What’s around CityLife Auckland


  • In Auckland Central Business District
  • Queen Street Shopping District (1-minute walk)
  • Sky Tower (5-minute walk)
  • Auckland Town Hall (7-minute walk)
  • Auckland Ferry Terminal (8-minute walk)
  • University of Auckland (9-minute walk)
  • Princes Wharf (13-minute walk)
  • Spark Arena (19-minute walk)

Getting around

  • Auckland (AKL-Auckland Intl.) 28-min drive
  • Auckland Britomart Station 8-min walk
  • Auckland Mt Eden Station 4-min drive
  • Auckland Grafton Station 4-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms
  • This hotel is arranged over 24 floors


  • Check-in time 2 PM-6 AM
  • Check-out time is 10 AM
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Conference space size (feet) - 1550
  • Conference space size (meters) - 144
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 1997
  • Lift
  • Safe-deposit box at front desk
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Zest Restaurant and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.


On Site

  • Fitness facilities


  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

CityLife Auckland’s small print

Also known as

  • CityLife Auckland Hotel
  • CityLife Auckland Hotel Auckland
  • CityLife Auckland Hotel Auckland
  • CityLife Hotel
  • CityLife Auckland
  • Auckland Citylife Hotel
  • CityLife Auckland New Zealand
  • Citylife Hotel Auckland
  • Citylife Auckland Hotel Auckland Central
  • CityLife Auckland Hotel
  • CityLife Auckland Auckland


Free WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Credit card charges are subject to an extra charge

Valet parking costs NZD 45 per day

Rollaway beds are available for NZD 55 per night

English breakfast is offered for an extra charge of NZD 34 for adults and NZD 17 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 759 reviews

Exceptional 10.0
Pleasant surprise to find such a gem.
Very spacious, well equipped room with kitchen area and large lounge. More like a small apartment. Very close to main shopping street so perfectly placed.
Cynthia, gbRomance trip
Exceptional 10.0
the hotel was in a very good location, initially difficult to find from the main queen st, but once found it was easy. The staff and the facilities were excellent, however the breakfast was a big let down, it was expensive and choices were limited,
KIRIT, gb2 night trip with friends
Exceptional 10.0
Great hotel but don't arrive late.
The hotel is beautiful. The staff could not be friendlier nor more helpful. The breakfasts were good. The room was brilliant - apart from the fact there is no clothes storage for anyone staying on the sofa bed. The bedroom wardrobe was big enough to cope with the clothes of two people but more than that sharing the apartment would struggle. The only drawback for me was that I arrived by the shuttle bus from the airport which, most conveniently, stops right outside their door. What is not convenient is the fact that this door is locked at night and the main entrance then is up a very poorly lit side street. This is where my bag was stolen and neither area was covered by their cctv. So, if arriving after 10pm I suggest you take a taxi which will deliver you to the main entrance - but much more expensive than the regular shuttle service.
Yvonne, gbTrip with friends
Very good 8.0
Central hotel with excellent service.
All the staff were very attentive and cheerful. The room was decent size although a slightly musty smell in the bathroom which also had a cracked sink. The cleaners were very good at replacing used coffee soap etc. The instant coffee was much superior to many hotels and a carton of fresh milk was placed in the fridge every day. One downside was that there was a dividing door to the next room and on one of the days we realised the soundproofing wasnt great. We didnt eat breakfast so cant comment. Its very central with its own escalator onto the main shopping street. Woul be happy to stay here again.
Chris, gbOther trip
Very good 8.0
Nice central hotel
Very enjoyable 3 night stay, staff were friendly and helpful. Reception arranged a late check out for us at no charge and allowed us to use the shower in the gym area before we headed off on our long journey back to the UK. Our room was spacious, modern and clean. The hotel is very central, direct access to Queen Street. Only criticisms are we experienced a lot of external noise in our room (on 2nd floor) due to there being no double glazing. This was mostly from delivery trucks. We realise many buildings in New Zealand are single glazed, but it would be relatively easy and inexpensive to maybe have soundproof curtains at least in the lower rooms which get the most noise. As it was the curtains in our room weren't quite long enough, there always seemed to be a small gap! Shower curtain was the same, didn't stop water soaking the rest of the bathroom. Also one of the female bar staff was quite impolite to us for no apparent reason, although all the other staff could not have been more helpful and pleasant
gb3 night romance trip

CityLife Auckland

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