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Best Western Colonel Butler Inn

3-star hotel with restaurant, near Shaw Festival Theatre

  • Free WiFi and free parking
From
£139

Property renovations and closures

  • This property is closed from March 1 2021 to May 20 2021 (dates subject to change).

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1 / 25Guest Room
9.0.Superb.
  • My husband, and I travelled to the hotel with our son to celebrate our Golden Wedding…

    Aug 24, 2019

  • Room was very clean and staff were friendly. The location is great with NotL centre a few…

    Jul 31, 2019

See all 229 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 26 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness centre
  • 24-hour business centre
  • Terrace

For families

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Old Town Historic District
  • Shaw Festival Theatre - 24-minute walk
  • Two Mile Creek Conservation Area - 7-minute walk
  • Lake Ontario - 12-minute walk
  • Niagara River Gorge - 12-minute walk
  • Museum of the Paranormal - 15-minute walk
This property is closed from 1 March 2021 to 20 May 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
  • Standard Room, 2 Double Beds, Non Smoking
  • Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
  • Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Location

  • In Old Town Historic District
  • Shaw Festival Theatre - 24-minute walk
  • Two Mile Creek Conservation Area - 7-minute walk

What’s around

Landmarks

  • In Old Town Historic District
  • Shaw Festival Theatre - 24-minute walk
  • Two Mile Creek Conservation Area - 7-minute walk
  • Lake Ontario - 12-minute walk
  • Niagara River Gorge - 12-minute walk
  • Museum of the Paranormal - 15-minute walk
  • Royal George Theatre - 16-minute walk
  • Jackson-Triggs Winery - 16-minute walk
  • Niagara-on-the-Lake Golf Club - 17-minute walk
  • Simcoe Park - 21-minute walk
  • St. Vincent De Paul Church - 22-minute walk

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) 56-min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) 33-min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) 91-min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) 21-min drive
  • Niagara Falls Station 21-min drive
  • St. Catharines Station 25-min drive

At a glance

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 969
  • Conference space size (meters) - 90
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1985
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Dutch
  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Butler's Bar – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake
  • Colonel Butler Niagara On The
  • Best Western Colonel Butler Inn Hotel
  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake
  • Best Western Colonel Butler Inn
  • Best Western Colonel Butler Niagara-on-the-Lake
  • Best Western Colonel Butler
  • Best Western Colonel Butler Hotel Niagara-On-The-Lake
  • Best Western Niagara-On-The-Lake
  • Niagara-On-The-Lake Best Western
  • Colonel Butler Niagara On The
  • Best Western Colonel Butler Inn Hotel

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Colonel Butler Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 1 March 2021 to 20 May 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-out is available.
  • Yes, Butler's Bar offers American cuisine. Nearby restaurants include Ginger Restaurant (4-min walk), The Old Winery Restaurant (10-min walk) and Cannery Restaurant (11-min walk).
  • No, this hotel doesn't have a casino, but Casino Niagara (23-min drive) and Fallsview Casino (26-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Best Western Colonel Butler Inn also has a fitness centre.
9.0.Superb.
  • 10.0.Exceptional

    Small but nice hotel. Confortable for sleeping. Quiet stay

    1 night family trip, Jul 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very well run hotel

    We arrived and were given the keys to our room and were offered help to take our luggage upstairs. Unfortunately we were a few minutes early and the manageress did not realise the room was still being serviced. She was very apologetic and immediately took us to the restaurant next door where we were able to choose a complimentary drink and snack each. To my mind that is excellent customer service. The problem was acknowledged, ownership taken of it and a it was swiftly resolved. Top marks to you!!

    2 night romance trip, Jun 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly, clean and relaxed atmosphere great bar next door

    2 night romance trip, Jun 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel in a beautiful town

    Comfortable hotel with excellent reception staff

    Helen, 2 night romance trip, Jun 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely clean simple hotel with excellent friendly staff and good safe car park only downside was distance from Main Street and parking in that area otherwise outstanding value and such welcoming staff

    2 night trip with friends, Jun 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean as you would expect. Great friendly very helpful staff

    1 night family trip, May 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very convenient and comfortable for the wineries.

    1 night family trip, Oct 4, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly and helpful staff - even helped out when I broke my sunglasses!! Clean and comfortable rooms.

    2 night trip, Aug 11, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great price and location. Was clean and the staff was very helpful and friendly.

    2 night trip with friends, Mar 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Close to so many shops and restaurants. Always enjoy complimentary breakfast too

    2 night family trip, Feb 28, 2020

    Verified Expedia guest review

See all 229 reviews