Hotel Riu Palace Riviera Maya - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Playacar Beach

Choose dates to view prices

Escape to Hotel Riu Palace Riviera Maya - All Inclusive, an upscale retreat near Quinta Avenida. Soak up the sun on white sand beaches, enjoy a rejuvenating body scrub at Renova Spa or indulge in delicious Italian cuisine at one of six restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is £395
includes taxes & fees
25 Feb - 26 Feb

Why we love this property

Oceanfront playground
This all-inclusive resort sits on a white sand beach. Beach towels and loungers await, while activities from sailing to snorkelling create seaside fun.
Spa and wellness retreat
The full-service spa offers body scrubs, facials, and beachside massages. A sauna, hot tub, and fitness room complete this wellness haven.
Art deco beach retreat
Stroll through the garden at this beachfront hotel with Art Deco architecture, where waves meet vintage design in a coastal hideaway.

Room options

Available filters for rooms
Showing 69 of 69 rooms

Suite

  • 66 sq m
  • Sleeps 3

Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4

Suite Junior

  • 35 sq m
  • Sleeps 4

Suite

  • 66 sq m
  • Sleeps 3

Suite Junior with internal view

  • 35 sq m
  • Sleeps 4

Junior Suite (M)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (M)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Superior | C)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 34 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms (Superior | B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (Superior - Elite Club, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior - Elite Club, B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (Superior | M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (Superior | E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (Superior - Elite Club, E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, Elite Club, +18yrs | L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Elite Clubm, +18 yrs | L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club, +18yrs | L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior | L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club |M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Elite Club |M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club |M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Junior with Garden View

  • 35 sq m
  • Sleeps 4

Junior Suite (U)

9.2 out of 10
Wonderful
(288 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, U)

8.8 out of 10
Excellent
(59 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 2 min walk - 0.2 km
  • Playacar Beach - 5 min walk - 0.4 km
  • Mayan Ruins of Playacar - 5 min walk - 0.4 km
  • Quinta Avenida - 2 min drive - 1.8 km
  • Playa del Carmen Main Beach - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km

Restaurants

  • ‪Viva Wyndham Maya - ‬11 min walk
  • ‪Turquesa - ‬7 min walk
  • ‪Bar Arrecife - ‬15 min walk
  • ‪Don Rafael - ‬2 min walk
  • ‪Restaurante Miramare - ‬15 min walk

About this property

Hotel Riu Palace Riviera Maya - All Inclusive

At Hotel Riu Palace Riviera Maya - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball and sunloungers, plus you'll only be steps from Playacar Golf Club. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and reflexology. Don Rafael, one of 6 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a nightclub and a free kid's club. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

At a glance

DONE

Hotel size

    • 460 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:00 AM
  • 6 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Local/corner shop
  • Children's games

What to do

  • On the beach
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Bike rentals nearby
  • Golf lessons nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Art Deco architecture

Accessibility

  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Don Rafael – This buffet restaurant serves breakfast, lunch and dinner.
Il Portico – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Agave – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Yashima – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in

Frequently asked questions

Does Hotel Riu Palace Riviera Maya - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Palace Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Riu Palace Riviera Maya - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Palace Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

Is there an on-site casino at Hotel Riu Palace Riviera Maya - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Hotel Riu Palace Riviera Maya - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, sailing and windsurfing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Riu Palace Riviera Maya - All Inclusive also has 5 bars, a nightclub and an outdoor pool, as well as a sauna, a health club and a garden.

Are there restaurants at or near Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, there are 6 on-site restaurants, featuring Italian cuisine.

Does Hotel Riu Palace Riviera Maya - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Palace Riviera Maya - All Inclusive like?

Hotel Riu Palace Riviera Maya - All Inclusive is a short 8-minute walk from Playacar Beach and 5 minutes' walk from Mayan Ruins of Playacar. The local area is walkable and popular for its beaches.

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Reviews

Hotel Riu Palace Riviera Maya - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

What guests liked

  • The beach at this property is breathtaking, beautiful, and well-maintained with soft white sand and clear turquoise water. (182 reviews)
  • The pool area was lively and well-maintained, with plenty of activities and a great atmosphere. (98 reviews)
  • The all-inclusive experience offered a wide variety of dining options, exceptional staff, and numerous activities for a luxurious and enjoyable stay. (50 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Beach
Room
Restaurant
Entertainment
Buffets
Drinks
Family friendly
Location

Reviews

10/10 Exceptional

Great Family Vacation
John, 7-night trip

10/10 Exceptional

The best resort ever
Mia Mariuxi, 3-night trip

8/10 Very good

Breakfast was great some many options super clean resort
Darlene A, 6-night trip

10/10 Exceptional

Will stay again. Wonderful place.
Derek, 6-night trip

10/10 Exceptional

This property was absolutely great to experience, definitely would stay at this location again
Front of location
Middle of the grounds
Erika, 8-night trip

10/10 Exceptional

Staff was great!! Hotel very clean!!
Javier, 4-night trip

10/10 Exceptional

Very nice place to spend a week , food and personnel was excellent.
Jose Antonio Gonzalez, 5-night trip

10/10 Exceptional

Food was excellent and fresh.
janet, 6-night trip

10/10 Exceptional

Awesome resort highly recommended
JONNY, 3-night trip

10/10 Exceptional

Overall great vacation! Food was amazing, premises was super clean and staff and service was great.
Nora, 7-night trip

8/10 Very good

Good hotel, good value for money
Haviv, 4-night trip

10/10 Exceptional

Friendly staff, extremely clean resort. Breakfast was the better of meals.
Andria, 5-night trip

10/10 Exceptional

10/10 I will be back.. super clean hotel all inclusive the food delicious drinks all day.
Esther, 4-night trip

10/10 Exceptional

I liked and enjoyed my stay at the property.
Zulema Milenka, 4-night trip

10/10 Exceptional

I like the beach. I like the hotel in general and surrounding areas for walking the food, overall satisfy.
Venancio, 7-night trip

10/10 Exceptional

Absolutely loved this place! We will definitely be going back
Enrique, 4-night trip

10/10 Exceptional

Great property.
Edwin Jay, 4-night trip

10/10 Exceptional

really enjoy the week beach was ok and walkable from the hotel food was very good and the service met our expectation
Nyvia, 7-night trip

10/10 Exceptional

Everything was wonderful
Shahrzad, 7-night trip

10/10 Exceptional

All of the staff was amazing, nice, courteous and happy to serve. The food was great at all restaurants and the hotel was gorgeous. They kept the place spotless and clean. We felt so welcomed and special. This is a place I will certainly go back too.
Chris, 7-night trip

10/10 Exceptional

Very welcoming staff, beautiful views
Marina, 6-night trip

10/10 Exceptional

Such a beautiful experience! Place was clean and modern. Staff were super friendly and helpful. Had an amazing time
Melinda Del, 5-night trip

10/10 Exceptional

The staff was amazing at this hotel. Such an amazing experience. Definitely would stay here again!!
Aubree, 4-night trip

10/10 Exceptional

Highly recommended, I stay there with my family every year . Staff it’s very friendly and please tip these servers work very hard .
Donato, 4-night trip

10/10 Exceptional

The staff and the hotel exceed my expectations. We have been to many Rui before and this one was our favorite so far
Stephanie, 3-night trip