Skip to main content.
All properties in Santiago, Chile
1 room, 2 adults

Hotel Santiago by Mandarin Oriental

5-star5 stars
Great for familiesThis property has good facilities for families.
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025, Chile

5-star ski hotel with ski shuttle, near Costanera Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,286 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Service
Fantastic service
Vibe
Awesome vibe
Wellness
Wellness & sports facilities could be improved

Hotel Santiago by Mandarin Oriental

from £163
  • Superior Room, 1 King Bed (Club)
  • Superior Room (Club)
  • Club Deluxe, Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Executive Suite, 1 King Bed, Terrace
  • Suite, 1 King Bed (Diplomatic)
  • Suite, 1 King Bed, Terrace (Diplomatic)
  • Presidential Suite, 1 King Bed

What’s around Hotel Santiago by Mandarin Oriental

Landmarks

  • Costanera Center (37-minute walk)
  • Parque Arauco Mall (7-minute walk)
  • KidZania Santiago (13-minute walk)
  • Los Leones Golf Club (18-minute walk)
  • Casacostanera (21-minute walk)
  • Clinica Alemana (26-minute walk)
  • Bicentennial Park (26-minute walk)
  • Peru Plaza (27-minute walk)

Getting around

  • Santiago (SCL-Arturo Merino Benitez) 20-min drive
  • Santiago Central Station 17-min drive
  • Military Academy Station 18-min walk
  • Alcantara Station 20-min walk
  • Manquehue Station 21-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Up to 11 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Ski shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 16738
  • Conference space size (meters) - 1555
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Disabled parking
  • Braille or raised signage
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Senso – Overlooking the pool and garden, this theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Matsuri – Overlooking the pool and garden, this theme restaurant specialises in Peruvian cuisine and serves lunch and dinner. Open daily.

Atrium – On-site lobby lounge. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Fitness classes on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Hotel Santiago by Mandarin Oriental’s small print

Also known as

  • Grand Hyatt Santiago Hotel
  • Hotel Santiago by Mandarin Oriental Santiago
  • Hotel Santiago by Mandarin Oriental Hotel Santiago
  • Hotel Santiago by Mandarin Oriental Hotel
  • Hotel Santiago by Mandarin Oriental Santiago
  • Hotel Santiago by Mandarin Oriental Hotel Santiago
  • Grand Hyatt Santiago
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Santiago Hyatt
  • Hyatt Santiago
  • Santiago Hyatt
  • Santiago By Mandarin Oriental
  • Hotel Santiago by Mandarin Oriental Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

Rollaway beds are available for CLP 39000.0 per night

Buffet breakfast is offered for an extra charge of CLP 18900 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CLP 65000 per pet, per week

Airport shuttle service is offered for an extra charge of CLP 47000 per vehicle (one-way)

Area shuttle and ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Santiago, Chile

Recent reviews

Fabulous 8.8 From 129 reviews

Exceptional 10.0
Lovely room and pool area. Everything you want from a breakfast. Shame the fitnes room was being refurbished
Gill, gb4 night romance trip
Poor 2.0
A beautiful hotel, with a beautiful room. Unfortunately I had left my passport in the room, popped out to the local mall, returned to my room to find my passport was stolen. I had to spend a further 2 days at the embassy and the PDI getting an emergency passport so I could return home. I missed a flight that weekend because of this situation, I am very sad because as I said, the hotel is very beautiful, the room is wonderful and the view is amazing, but my whole trip was completely ruined by this incident. I would recommend anyone to keep their passport on them at all times, you cannot trust to keep your documents alone in this room or any personal belongings.
Matthew, gb1 night trip with friends
Exceptional 10.0
stunning hotel with slightly old fashioned rooms
the hotel is amazing. No doubts. Rooms are very spacious, service is excellent. This hotel is one of the top 3 hotel in Santiago. On the down side: lack of charm, old fashioned rooms, very cold water in the outdoor swimming pool as there is direct sun only for a couple of hours. The AC in the room: either you're freezing when it's on or it's boiling hot when off...
Olivier, gb2 night business trip
Fair 4.0
Tourist Trip
Still under major renovation. More areas feel like the old Hyatt than the new Mandarin. May have been the time of my visit but the hotel felt totally empty
David, us3 night trip
Very good 8.0
a little dust...
Hotel is undergoing a renovation, so there is a lot of dust and noise throughout the day. Still is a wonderful place to stay.
VIRGINIA, usRomance trip

Hotel Santiago by Mandarin Oriental

Is the description of this property not correct? Tell us