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All properties in Franklin, Tennessee, United States of America
1 room, 2 adults

Holiday Inn Express Brentwood South - Cool Springs

3-star3 stars
8097 Moores Lane, Franklin, TN, 37027, United States of America

3-star hotel with outdoor pool, near CoolSprings Galleria
  • Free buffet breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe

Holiday Inn Express Brentwood South - Cool Springs

from £81
  • Room, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, Accessible, Bathtub (Mobility)
  • Room, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)

What’s around Holiday Inn Express Brentwood South - Cool Springs

Landmarks

  • CoolSprings Galleria (31-minute walk)
  • Aspen Grove Park - 2.9 mi / 4.7 km
  • Brentwood Library - 3.5 mi / 5.7 km
  • Crockett Park - 3.6 mi / 5.8 km
  • Goofballs Family Fun Center - 5.4 mi / 8.7 km
  • Boiler Room Theatre - 5.6 mi / 9 km
  • The Factory - 5.6 mi / 9 km
  • Fort Granger Park - 5.8 mi / 9.4 km

Getting around

  • Nashville, TN (BNA-Nashville Intl.) 22-min drive
  • Smyrna, TN (MQY) 33-min drive
  • Nashville Riverfront Station 17-min drive
  • Nashville Donelson Station 23-min drive

At a glance

Key facts

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business centre
  • Conference space size (feet) - 900
  • Conference space size (meters) - 81
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Holiday Inn Express Brentwood South - Cool Springs’s small print

Also known as

  • Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
  • Holiday Inn Express Brentwood South Cool Springs Hotel
  • Holiday Inn Express Brentwood South Cool Springs Franklin
  • Holiday Inn Express Brentwood South Cool Springs
  • Express Brentwood Cool Springs
  • Holiday Inn Express Brentwood South - Cool Springs Hotel
  • Holiday Inn Express Brentwood South - Cool Springs Franklin
  • Holiday Inn Express Brentwood South - Cool Springs Franklin

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.0 From 281 reviews

Fair 4.0
Disappointing Holiday Inn Express
Breakfast was good. Bed was comfortable. But condition of room was disappointing for price paid. Bath floor was not clean and was sticky. Carpet was tripping hazard and worn. Hotel was difficult to find in the first place as you feel like you're driving into a strip mall to get to it. It's on a dead end "street" behind Home Depot. Especially at night and being unfamiliar with area makes it difficult. We were trying to finish packing and get out when maid was knocking and trying to come in right at 11 am. She knocked briefly and then came in. Had to tell her twice we were leaving. Of course we weren't certain if check out was 11 or 12.
us1 night business trip
Exceptional 10.0
Careful. Don't end up at the regular Holiday Inn.
It was a wonderful stay overall. Very clean room and adequate staff. The only big complaints are two of them (however, this is done to help the hotel become better in the future): 1. I arrived there at 1AM in the early morning. Everything is closed and the lights are all off in the businesses surrounding the area. Holiday Inn Express Brentwood South - Cool Springs is in a hidden location (great for privacy/security) and is almost impossible to find with the naked eye. There is one measly sign that points to where you have to turn and a vague 'behind Home Depot' inscription. But right off the side road you have to go past a Home Depot and an Ashley HomeStore, so it's actually located in a large chain megastore area. No problem with any of this. Just put 2 or 3 more signs on the small unlit road to help out guests at night. I complained to the hotel staff and got non-helpful feedback, so I'll complain here. There is another so-called regular Holiday Inn that is literally behind the Home Depot called 'Holiday Inn Franklin - Cool Springs' NOT Holiday Inn Express. The Holiday Inn Franklin lobby person wasn't very nice or helpful at all and just told me that I'm at the wrong place, too bad. 2. Breakfast was good, not great. Nobody touched the fresh fruit because the fruit is not fresh at all. Bacon/sausage/eggs were good. Needs more variety like potatoes/hash browns/onions/tomatoes. Boiled eggs looked like they were made one or two weeks earlier. Pancake machine looked dirty.
DANIEL, usFamily trip
Good 6.0
It was okay.
Everyone was very nice, but the rooms need a bit of updating. There was black mildew in the shower (seemed like a good scrubbing with bleach would have removed it). And the shade was broken so the security light couldn't be blocked out at night, and the sun shone in at daybreak. Also there was no full length mirror. But the bed was comfortable and the linens clean.
Marla, us1 night trip
Poor 2.0
I called the desk about 2:30 on day of arrival telling them that I would be there about 3:00am and not to give up my room please. I spoke to a David I'm pretty sure. When arriving at 2:30, gps did not take me to hotel but found it, get in and front desk lady says all ready, I get to my room and it's a king size bed when it was suppose to be two queen size beds, I had two kids with me also, so I go back down explain that it's not the right room and lady says right away, well we're booked, I explained my room shouldn't never been available to anyone else , she tells me oh I spoke to you, you changed ur rooms, lie never spoke to you, she finally found a room but was rude about it, went all the way back up got our suitcases and went to another room which then the keys didn't work, back down and had to get new keys, she never apologized or try to make me happy after wasting a half hour running to rooms with two kids. Very disappointed, room had dead bugs in corner of bathroom.
Elizabeth, us1 night family trip
Very good 8.0
Labor Day Getaway
Labor Day getaway to visit family. Great location in the Cool Springs/Franklin area. Lots of restaurants and shopping. Outdoor pool and hot breakfast was nice. The room was 50/50. Beds were comfortable. There was a strange odor in the room and the carpet was dirty and sticky. Affordable rate for the holiday weekend.
Joshua, us2 night family trip

Holiday Inn Express Brentwood South - Cool Springs

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