At the Grand Palladium White Sand Resort & Spa All Inclusive, near Akumal Beach, enjoy a private beach with sun loungers and beach massages. Indulge in a free breakfast buffet, savor Mexican cuisine at one of 5 restaurants or unwind with Pilates classes at the gym. Helpful staff are also on hand to make your stay extra special.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Free breakfast
24/7 front desk
Main amenities (12)
Daily housekeeping
On a private beach
5 restaurants and 2 bars/lounges
2 swim-up bars
Full-service spa
6 outdoor pools and 5 hot tubs
Free children's club
Fitness centre
Sauna
Steam room
Beach umbrellas
Beach sunloungers
Feel at home (6)
Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Private bathroom
The current price is £300
£300
includes taxes & fees
27 May - 28 May
Room options
Available filters for rooms
Showing 32 of 32 rooms
View all photos for Junior Suite Single use Garden View
Junior Suite Single use Garden View
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
53 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
View all photos for Junior Suite, Beachside
Junior Suite, Beachside
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
53 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for Suite, Beachside
Suite, Beachside
Highlights
Furnished balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Romance Bungalow by the lake
Romance Bungalow by the lake
Highlights
Furnished balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
Hairdryer
69 sq m
Lake view
Sleeps 2
1 King Bed
Junior Suite Poolside
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Separate bedroom
Ceiling fan
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite Garden View
Junior Suite Garden View
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
53 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for Suite Garden View
Suite Garden View
Highlights
Furnished balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Sofa bed - double
68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Romance Villa Suite Poolside
Highlights
Furnished balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Ceiling fan
Shower/bath combination
53 sq m
Sleeps 2
1 King Bed
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 2
1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 2
1 Double Bed
View all photos for Suite Junior
Suite Junior
Sleeps 3
2 King Beds
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 King Beds
View all photos for Suite Junior
Suite Junior
Sleeps 2
1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 Double Beds
View all photos for Suite Superior
Suite Superior
Sleeps 3
1 Single Sofa Bed and 1 King Bed
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 4
2 King Beds
View all photos for Suite Deluxe With View
Suite Deluxe With View
Sleeps 1
1 King Bed and 1 Single Sofa Bed
View all photos for Suite Junior
Suite Junior
Sleeps 3
1 Double Bed and 1 Single Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 Double Beds
View all photos for Suite Junior
Suite Junior
Sleeps 3
2 King Beds
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 3
2 King Beds
View all photos for Suite Superior
Suite Superior
Sleeps 2
1 Single Sofa Bed and 1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 King Beds
View all photos for Suite Superior
Suite Superior
Sleeps 4
1 King Bed and 2 Single Sofa Beds
View all photos for Suite Junior
Suite Junior
Sleeps 1
1 Single Bed
View all photos for Suite Superior
Suite Superior
Sleeps 3
1 Single Sofa Bed and 1 King Bed
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 3
2 King Beds
View all photos for Suite Deluxe
Suite Deluxe
Sleeps 4
2 King Beds
View all photos for Suite Superior
Suite Superior
Sleeps 4
2 Single Sofa Beds and 1 King Bed
View all photos for Suite Junior
Suite Junior
Sleeps 3
1 Double Bed and 1 Single Bed
View all photos for Suite Junior With View
Suite Junior With View
Sleeps 1
1 Single Sofa Bed and 2 Double Beds OR 1 Single Sofa Bed and 1 King Bed
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
What's nearby
Akumal Beach - 6 min drive - 7.1 km
Cenote Azul - 6 min drive - 8.1 km
Yal-ku Lagoon - 9 min drive - 5.3 km
Half Moon Bay - 9 min drive - 8.9 km
Xel-Há Park - 15 min drive - 19.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 66 min drive
Tulum Intl. Airport (TQO) - 71 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.8 miles/38.3 km
Restaurants
Xtra Time Sports Bar - 8 min walk
Guacamayas Bar - 6 min drive
Mezcal Lobby Bar - 9 min drive
Beach Bbq - 6 min drive
Lobby Bar White Sand - 1 min walk
About this property
Grand Palladium White Sand Resort & Spa All Inclusive
Putting you within a 10-minute drive of Akumal Beach, Grand Palladium White Sand Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving Mexican cuisine, La Adelita is one of 5 restaurants and 2 swim-up bars. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club and a beach bar. Fellow travellers love the helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Sailing
Snorkelling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
Languages
English, Spanish
At a glance
DONE
Hotel size
264 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
5 restaurants
2 bars/lounges
2 swim-up bars
Beach bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Water slide
Mini golf
Playground
Babysitting (surcharge)
Children's games
Lifeguard on-site
What to do
On a private beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Racquetball/squash
Archery
Mini golf
Segway hire/tours
Kayaking
Boat tours
Scuba diving
Snorkelling
Windsurfing
Evening entertainment
Shopping
Pool table
Golfing nearby
Snorkelling nearby
Working away
Business centre
3 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Segway hire/tours
Facilities
8 buildings/towers
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness centre
6 outdoor pools
Arcade/games room
Full-service spa
5 hot tubs
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Accessibility
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Magnifying mirror
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Private indoor hot tub
Furnished balcony
Freshen up
Private bathroom
Jetted
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Zentropia Palladium Spa & Wellness has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
La Adelita – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
El Dorado – On-site steakhouse. Guests can enjoy drinks at the bar. Open daily.
Sumptuori – This sushi bar specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Portofino – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Sanitation services: USD 2 per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah
Frequently asked questions
Does Grand Palladium White Sand Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium White Sand Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Grand Palladium White Sand Resort & Spa All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Palladium White Sand Resort & Spa All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Grand Palladium White Sand Resort & Spa All Inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and archery and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Grand Palladium White Sand Resort & Spa All Inclusive also has 2 swim-up bars, 6 outdoor pools and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, there are 5 on-site restaurants, featuring Mexican cuisine.
Does Grand Palladium White Sand Resort & Spa All Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a jetted bath.
Does Grand Palladium White Sand Resort & Spa All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
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Grand Palladium White Sand Resort & Spa All Inclusive Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Food
Service staff
Room
Restaurant
Beach
Buffets
Booking
Drinks
Water
Recreation
What guests liked
The pools were pristine, with various options for lively or quiet spaces, and many reviewers praised the pool areas as a highlight of their stay. (21 reviews)
The beach at this property is beautiful, clean, and perfect for relaxation with some areas having white fine sand. (12 reviews)
The spa was consistently praised as excellent and a highlight of the stay. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
6 Feb 2025
Amazing resort with friendly staff!!
Isabel
Isabel, 4-night trip
10/10 Exceptional
14 Feb 2025
Beautiful place.
Marcin
Marcin, 5-night trip
10/10 Exceptional
8 Feb 2025
Great resort
The resort was big and amazing (lots of things to do and see). The food was great and the staff was very friendly.
Sergio Vladimir
Sergio Vladimir, 2-night trip
10/10 Exceptional
17 Jan 2025
We had a great stay. The whole resort was very clean. All of the staff was friendly and helpful.
Christine M
Christine M, 4-night trip
10/10 Exceptional
16 Feb 2025
Beautiful place, multiple recreational
Options. Staff super friendly and helpful. Our Concierge Cielo, best customer service she helped us with all the request.
Great Experience!!!! Highly recommended.
Anabel
Anabel, 3-night trip
10/10 Exceptional
17 Feb 2025
Gorgeous property, amazing food choices, all restaurants were really good, great pools, great lobbies and last but not least great concierge’s. We stayed at villa 59, Cielo and David are the best concierge’s ever. Thanks for everything 10/10
Michael E
Michael E, 4-night trip
8/10 Very good
18 Feb 2025
a great last minute trip! Food was great (no dodgy tummy) and overall good service. secret pool in the evening was great, quiet. Lots of wildlife on resort - lizards were characters. Can recommend a Miami Vice if you’re into a cocktail or two. Lovely long beach for walks, great sports facilities, lots of choice of food. 8/10
Francesca
Francesca, 6-night trip
6/10 Good
18 Feb 2025
I
Jaagrat
Jaagrat, 3-night trip
10/10 Exceptional
6 Jan 2025
beautiful resort. Clean, friendly staff but most importantly, the property was kept clean and not overly busy even during busy Christmas season.
I appreciated the staff ensuring the pool was smoke free making it very kid friendly and healthy resort. It kept the resort clean too.
I have been to this resort for more than 5 times now. I plan to come back. We always enjoy our time…
Dan
Dan, 6-night trip
10/10 Exceptional
15 Feb 2025
Resort is top notch. Food variety is amazing. Clean plenty of swimming pools, sun beds, sun umbrelas. Beach has part rocks part sand but within resort there is a nice beach section with white fine sand. Palladium White Sand Resort is a place to go! Every part of the resort is pretty much a part that you can spend a day at, if you decide to get lost in the hugeness of the propperty. Plenty of entertainment every evening they have something going on, concerts, shows, markets. Want to say special thanks to our concierges. David and Cielo were very helpful in making reservations for transport and restaurants. A experience all arround!
ALEKSEY
ALEKSEY, 9-night trip
10/10 Exceptional
8 Dec 2024
The food in the buffets are just ok. And got to eat in one of the specialties restaurants La paisana very good dinner. Just make sure you do the reservations for those Restaunats soon as you get there otherwise you will be eating ok buffet dinner every night
Cristopher
Cristopher, 3-night trip
10/10 Exceptional
21 Nov 2024
Good property a lot of construction unfortunately.
EpicDan101
EpicDan101, 15-night trip
10/10 Exceptional
10 Nov 2024
Amazing
Alla
Alla, 6-night trip
10/10 Exceptional
29 Jan 2024
Fantastic resort
Richard
Richard, 8-night trip
6/10 Good
5 Jan 2025
We did not get the rooms we had reserved. They have us a 1 bed for 3 people. Reception and room service never answers the phone or requests.
Karina
Karina, 5-night trip
10/10 Exceptional
23 Oct 2024
Excellent food services , many options in the buffet great live music entertainment swimming pools very good , room well clean and well maintained, the only dawn side was the lacking of transportation at night between lobbies and the beaches to many rocks other than that everything is great in this resort
Andres
Andres, 10-night trip
6/10 Good
16 Feb 2025
This property mostly has a garden view. There are no beach view rooms in any of the buildings. It’s so massive as well so be ready to do A LOT of walking. Food also was mediocre didn’t taste fresh nor good quality. We had made reservations at a few restaurants and the first one was Italian spot portofino, it was NOT good literally left the plates the way they came.
However the staff are great and very helpful especially the concierge David and Cielo.
Would i come back to this resort ? The answer is no. I’ve stayed at a much better places the were rated less and had much better food, better rooms, better views and better beach.
Hassan J
Hassan J, 5-night trip
10/10 Exceptional
28 Nov 2023
Great family vacation
Mahyar
Mahyar, 5-night trip
10/10 Exceptional
7 Dec 2024
The people at the resort were absolutely the sweetest. Shout out to Efron who was always there to help out during dinner time with my toddler. The only downside was that the resort was under construction at the time, and the resort is huge. We would have to walk all the way around, which was quite tiring and time consuming, but thankfully they have little shuttles around the resort which made it a lot easier when you can catch one. Overall, great experience here!
Katie
Katie, 5-night trip
10/10 Exceptional
8 Sept 2023
Great place
afshin
afshin, 11-night trip
4/10 Fair
18 Dec 2024
The spa was EXCELENT. But i was very disappointed with the food. The bravo restaurant they promoting is a fraud, the worst food ever. I was more upset with these people who annoyingly try to sell tmeshare. They use all king of trick. Horrible
BENOIT
BENOIT, 3-night trip
10/10 Exceptional
28 Mar 2024
The place was Fantastic. Japanese restaurant was great.
Salvatore
Salvatore, 5-night trip
2/10 Poor
26 Dec 2024
The hotel is currently under construction, and there was no prior notice or announcement about it. Due to the construction, many shortcuts were blocked, and there was a shortage of golf carts, so we had to walk to use hotel facilities such as the pool.
And when we arrived, all the dinner restaurant reservations were fully booked, so we had to eat at the buffet for all four days.
But the beach is beautiful and has the advantage of being eco-friendly.
Bogyeong
Bogyeong, 3-night trip
10/10 Exceptional
28 Apr 2023
Amazing place! This resort is soooo great!!
Kyla
Kyla, 3-night trip
10/10 Exceptional
29 Aug 2022
Loved all the wildlife around the property and the staff were excellent.