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Grand Palladium Select White Sand Resort & Spa - All Inclusive

5.0 star property
Kantenah beachfront property with spa, beach bar

Choose dates to view prices

At the Grand Palladium White Sand Resort & Spa All Inclusive, near Akumal Beach, enjoy a private beach with sun loungers and beach massages. Indulge in a free breakfast buffet, savor Mexican cuisine at one of 5 restaurants or unwind with Pilates classes at the gym. Helpful staff are also on hand to make your stay extra special.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 6 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The current price is £236
includes taxes & fees
24 May - 25 May

Why we love this property

Private beach paradise
Stretch out on white sand at this all-inclusive resort. Lounge under beach umbrellas, sip drinks at the beach bar, or join a volleyball match.
Work and play paradise
Tackle business goals at the conference centre with meeting rooms, then escape to the private beach. Indulge in spa services or enjoy evening entertainment.
Feast across five venues
Mexican cuisine awaits at the restaurant, while 5 dining venues and 2 bars spice things up. The cafe and free buffet breakfast seal the culinary deal.

Room options

Available filters for rooms
Showing 46 of 46 rooms

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(53 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Garden View

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 68 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 68 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 68 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 68 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 68 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 68 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite Single use Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Single use Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

7.0 out of 10
Good
(24 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Beachside

Suite, Beachside | Minibar, in-room safe, desk, laptop workspace

Suite, Beachside

  • Garden view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Bungalow Superior with Pool View

Minibar, in-room safe, desk, laptop workspace

Bungalow Superior with Pool View

  • 69 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, laptop workspace

Romance Bungalow by the lake

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Minibar, in-room safe, desk, laptop workspace

Romance Villa Suite Poolside

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside

Junior Suite Poolside | Minibar, in-room safe, desk, laptop workspace

Junior Suite Poolside

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside Single Use

Garden view

Junior Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Romance Bungalow by the lake Single Use

Minibar, in-room safe, desk, laptop workspace

Romance Bungalow by the lake Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romance Villa Suite Poolside Single Use

Garden view

Romance Villa Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Garden View Single Use

Minibar, in-room safe, desk, laptop workspace

Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachside Single Use

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with View

  • 53 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite Deluxe with View

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe with View

  • 68 sq m
  • Sleeps 1
  • Free Wi-Fi

Suite Junior with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 4
  • Free Wi-Fi

Villa Luxury with Garden View

  • Garden view
  • 58 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite Junior with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 1
  • Free Wi-Fi

Suite Junior with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite Junior with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 3
  • Free Wi-Fi

Suite Junior with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 4
  • Free Wi-Fi

Suite Junior with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 3
  • Free Wi-Fi

Villa Luxury

  • 58 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 68 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 68 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 68 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 68 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 68 sq m
  • Sleeps 4
  • Free Wi-Fi

Similar properties

Aerial view
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.8 out of 10, Excellent, 1,022 reviews
The price is £209
includes taxes & fees
26 May - 27 May
Grand Palladium Kantenah Resort & Spa All Inclusive
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About the area

Map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 5 min drive - 8.5 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Akumal Ecological Center - 6 min drive - 7.5 km
  • Cenote Cristalino - 6 min drive - 8.9 km
  • Ecopark Kantun Chi - 6 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 66 min drive
  • Tulum Intl. Airport (TQO) - 71 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.8 miles/38.3 km

Restaurants

  • ‪Pueblito Lindo - ‬9 min drive
  • ‪Xtra Time Sport Bar - ‬8 min walk
  • ‪La Hacienda - ‬9 min walk
  • ‪Oishi Japanese Restaurant - ‬9 min drive
  • ‪Lobby Bar White Sand - ‬1 min drive

About this property

Grand Palladium Select White Sand Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Select White Sand Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 5 restaurants, and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 6 bars/lounges, a free kid's club and a beach bar. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

At a glance

DONE

Hotel size

    • 425 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway hire/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • 14 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness centre
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Zentropia Palladium Spa & Wellness has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in the EarthCheck and Ecostars – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Select White Sand Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Grand Palladium Select White Sand Resort & Spa - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and archery and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Grand Palladium Select White Sand Resort & Spa - All Inclusive also has 2 swim-up bars, a private beach and a water slide, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, there are 5 on-site restaurants.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Reviews

Grand Palladium Select White Sand Resort & Spa - All Inclusive Reviews

8.4

Very good

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were clean, well-maintained, and offered a great experience with various options for relaxation and fun. (40 reviews)
  • Breakfast was consistently excellent and a highlight of the dining experience. (4 reviews)
  • The spa was consistently praised for being excellent, amazing, and phenomenal, offering a wide range of services. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Restaurant
Beach
Buffets
Booking
Drinks
Recreation
Water

Reviews

Verified

10/10 Exceptional

The staff was excellent, and the property was beautiful.
White Sands lobby
Villa 56 courtyard
Bedroom
Living room with a sofabed
Brandi, 5-night trip
Verified

10/10 Exceptional

Everything from the room, golf cart transportation, swim up bar etc was excellent - very kid friendly too
Rahul, 4-night trip
Verified

10/10 Exceptional

Rooms were great and the staff was wonderful
Benjamin Reuben, 7-night trip
Verified

10/10 Exceptional

Food is very good, staff and everything is great, thank you!
Angel Gonzalo, 6-night trip
Verified

10/10 Exceptional

Great resort, staff one of the best we’ve ever been to.
Ana Liza Pipit, 7-night trip
Verified

10/10 Exceptional

Clean room, incredibly friendly, welcoming, and helpful staff, so many amenities, overall such an incredible resort and fun trip
Jagmeet, 6-night trip
Verified

8/10 Very good

Room, staff and amenities were super.
Stephanie, 7-night trip
Verified

10/10 Exceptional

We had a great time with the family
Jamol Leboy, 5-night trip
Verified

10/10 Exceptional

Staff is amazing, very friendly and helpful.
Paulina Lucyna, 8-night trip
Verified

10/10 Exceptional

We loved this place and definitely plan on coming back! It is so clean and all the staff were amazing! We actually got engaged here and couldn’t have asked for a better spot! Thank you palladium!!
Pool bar at white sands
Pretty sunset. This place is huge!
White sands lobby bar
Definitely need to get pictures from the staff members that are walking around with cameras. We had Erik and he was amazing! We normally hate how we look in professional cameras but these are amazing!!
alyssa R, 4-night trip
Verified

10/10 Exceptional

Everything was absolutely amazing. The hotel has everything you could possible need.
Miguel, 2-night trip
Verified

10/10 Exceptional

Very nice hotel food and transportation around hotels
Grzegorz, 6-night trip
Verified

8/10 Very good

Large clean rooms (Junior suite). Generally in good state of repair.
Thierry, 22-night trip
Verified

10/10 Exceptional

This entire place was gorgeous. The Expedia concierges were very very helpful. Thank you to David, Cielo, Rafael for your assistance. The staff were the best part of the trip. The resort was very nice. The rooms were well kept and the service was superb across the entire resort. I had so much fun.
William, 7-night trip
Verified

10/10 Exceptional

The service was great. We had a bottler who took care of our every need. It was just great. The food was amazing!
Marina, 14-night trip
Verified

10/10 Exceptional

It was beautiful
Kathleen, 7-night trip
Verified

10/10 Exceptional

Lots of restaurants, bars. Clean place. Wonderful sports courts and gym. Very relaxing place.
Ming, 7-night trip
Verified

10/10 Exceptional

Love this resort. It’s really big and doesn’t feel crowded. The food is great but the best part is the people. Our concierges Cielo and David made our stay so carefree. If you want a relaxing vacation where you don’t have to worry about anything this is the place.
Hansy M, 4-night trip
Verified

10/10 Exceptional

Great hotel and friendly staff. I will come here again
jasmin, 5-night trip
Verified

10/10 Exceptional

This was by far my best hotel experience in Mexico! The grounds were well kept, our room was very clean, lots of available entertainment, delicious food, great activity crew making everything so fun and energetic (David, Daniel, Daniela). A huge shout out to Saul(Helios restaurant), Concierge staff (David and Cielo) for arranging pick-ups and reservations, Alejandro (Chic Cabaret) for his outstanding service and Wilma (nightly turn down housekeeper) for the little things she did to make our stay extra special.
Our last breakfast at Helios TRS-Saul giving us done extra special attention. Getting to know staff and giving them the appreciation they deserve goes a long way.
TRS infinity pool in the morning. Those views!
Little extras from our nightly turn down house keeper!
Farewell from our amazing concierge staff!
Delahnia, 10-night trip
Verified

10/10 Exceptional

We stayed for the first time at the TRS Yucatan after upgrading from White Sands. The entire resort was absolutely beautiful. The staff were super friendly and kind and always there to help if you needed anything. The only slight negative was the steak at any of the restaurants including El Gaucho was really stringy and tough to chew even a New York strip. We did the bonfire dinner on the beach, which was an extra charge but absolutely worth it. A huge shout out to our butler Alexx he was super friendly and helpful with anything we needed.
Angela, 10-night trip
Verified

10/10 Exceptional

Our honeymoon at Grand Palladium White Sands was better than anything we could have asked for. All of the staff was incredibly kind, helpful and welcoming. David and Cielo were our personal concierges and were always there whenever we needed them. They helped us with everything from food to excursions to making sure we landed home safely. We couldn’t recommend Grand Palladium more and we are so excited to come back with our family and friends!
Christian, 7-night trip
Verified

10/10 Exceptional

They upgraded us from White Sands to TRS free of cost. They experience was so great, people were amazing and so helpful. Buttler service was spot on. 24*7 room service was cherry on top. Also, room cleaning service was top notch. Never a single opportunity to complain. Make sure you book the reservation required restaurants to ensure you are bot loosing on the most amazing food.
Samay Himanshu, 6-night trip
Verified

10/10 Exceptional

The room was very clean and always had a sufficient amount of drinks and towels. Our personal concierge David and Cielo were amazing! They helped us book all of our reservations and were super responsive! Everyday they’d give us daily updates on different activities going on in the resorts. They were such a big help for us! They definitely go above and beyond with their help and most definitely deserve a bonus and a raise! They made the trip super enjoyable with all their help!
Faryaal, 5-night trip
Verified

10/10 Exceptional

Beautiful property with all amenities and great personnel. The only comment I can give is not enough golf carts available for rides. Had to wait over 15 min in many times to get a ride specially that the resort is huge
Amine, 7-night trip