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AluaSoul Palma - Adults Only

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Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, desk, blackout curtains
Breakfast, dinner and brunch served, international cuisine, ocean views
Lobby

Overview of AluaSoul Palma - Adults Only

UNESCO Sustainable Travel Pledge

AluaSoul Palma - Adults Only

4.0 star property
Can Pastilla beach hotel with outdoor pool, restaurant

8.6/10 Fabulous

636 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Maestro Ekitai Ahn, 40, s/n, Can Pastilla, Palma de Mallorca, Mallorca, 7610

Guests rated this location 8.0/10 - Very good

Main amenities
  • Beach sunloungers
  • Beach umbrellas
  • Daily housekeeping
  • Free use of bicycles
  • Health club
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Restaurants and 2 bars/lounges
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
For families
  • Daily housekeeping
  • Garden
  • Laundry facilities
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Can Pastilla
  • Playa de Palma - 3 min drive
  • El Arenal Beach - 9 min drive
  • Cathedral of Santa Maria of Palma - 15 min drive
  • Paseo Maritime - 12 min drive
  • Plaza Espana - 17 min drive
  • Cala Mayor Beach - 19 min drive
  • Port of Palma de Mallorca - 21 min drive
  • Puerto Portals Marina - 27 min drive
  • Palma Nova Beach - 26 min drive
  • Katmandu Park - 29 min drive

Getting around

  • Palma de Mallorca (PMI) - 8 min drive
  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • Marratxi Pont d Inca Station - 10 min drive
  • Marratxi Poligon Station - 11 min drive

Restaurants

  • Purobeach Palma - 3 min walk
  • La Payesita - 7 min walk
  • L'artista Pizzeria Napoletana - 12 min walk
  • Burger King - 13 min walk
  • Flip Flop - 10 min walk

About this property

AluaSoul Palma - Adults Only

At AluaSoul Palma - Adults Only, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus activities such as scuba-diving, windsurfing and waterskiing are nearby. Guests in the mood for pampering can indulge in hot stone massages, facials and body treatments, and the outdoor pool provides fun for everyone. Offering ocean views, Restaurante Terra Café serves international cuisine and is open for breakfast and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a health club. Fellow travellers like the pool and helpful staff.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Poolside bar
  • Restaurant
  • Snack bar/deli
  • Water dispenser

What to do

  • Beach nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • Conference space (980 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Beach sunloungers
  • Beach umbrellas
  • Concierge services
  • Dry cleaning/laundry services
  • Free bike hire
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Pool loungers
  • Pool umbrellas
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • An outdoor pool
  • At least 80% organic food
  • Bike parking
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Garden
  • Health club
  • Hot tub
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Massage/treatment rooms
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Piano
  • Reusable cups only
  • Reusable tableware only
  • Safe-deposit box at front desk
  • Sauna
  • Spa services
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 43-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Pillow menu
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Energy-saving features in guest rooms
  • In-room safe
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, Thai massages, facials and body treatments.

Dining

Restaurante Terra Café – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Kentia Bar – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.
Vértigo Rooftop Bar – This rooftop bar overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 15 April:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April 15 to November 01
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p><p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Hotel Alua Soul Palma Playa de Palma
Hotel Marina Luz Playa de Palma
Marina Luz Playa de Palma
Alua Soul Palma Playa de Palma
AluaSoul Palma Hotel Playa de Palma
AluaSoul Palma Playa de Palma
AluaSoul Palma
AluaSoul Palma Adults Only
Aluasoul Palma Palma Mallorca
AluaSoul Palma - Adults Only Hotel
AluaSoul Palma - Adults Only Palma de Mallorca
AluaSoul Palma - Adults Only Hotel Palma de Mallorca

Frequently asked questions

Does AluaSoul Palma - Adults Only offer free cancellation for a full refund?
Yes, AluaSoul Palma - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AluaSoul Palma - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AluaSoul Palma - Adults Only?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at AluaSoul Palma - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at AluaSoul Palma - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at AluaSoul Palma - Adults Only?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at AluaSoul Palma - Adults Only?
No, this hotel doesn't have a casino, but Mallorca Casino (13-min drive) is nearby.
What is there to do at AluaSoul Palma - Adults Only and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway hire. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. AluaSoul Palma - Adults Only also has 2 bars, a seasonal outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near AluaSoul Palma - Adults Only?
Yes, Restaurante Terra Café offers al fresco dining, international cuisine and ocean views.
What's the area around AluaSoul Palma - Adults Only like?
AluaSoul Palma - Adults Only is in Can Pastilla, a short 8-minute drive from Palma de Mallorca (PMI) and 16 minutes' walk from Playa de Palma.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Charlotte Munch, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susanne, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

GREAT
DAVID J, 13-night trip
Verified Hotels.com guest review

8/10 Very good

shigeaki, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mats, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 3-night trip
Verified Hotels.com guest review

6/10 Good

Pool area is nicest thing about this hotel. The rooms are nice but aren’t always cleaned to best standard and towels etc not replaced upon request. Buffet restaurant food and staff were very good but bar staff not great; quite slow and not hugely accommodating. The evening entertainment was quite weak. Feels as though everything is designed to make more money from you: paying for nicer sunbeds or access to another pool etc which I don’t think should be the case.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

PAUL, 1-night trip
Verified Ebookers guest review

6/10 Good

della, 5-night trip
Verified Expedia guest review