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The Ritz-Carlton, Moscow

5-star5 stars
Tverskaya Street 3Moscow125009Russia

Luxury hotel with 2 restaurants, near Bolshoi Theatre
  • Free WiFi
Superb9.2
Vibe
Awesome vibe
Bar and Beverages
Bar is awesome
Service
Fantastic service
Value for money
Value for money could be better
85See all 85 Hotels.com reviews
From 1,750 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, Moscow

from £221
  • Club Room, Business Lounge Access
  • Deluxe Room, City View
  • Executive Studio, 1 King Bed, Courtyard View
  • Superior Room, City View
  • Carlton Suite, 1 Bedroom, Business Lounge Access

At a glance

Key facts

Hotel size

  • This hotel has 334 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance for details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • If you require a visa to enter the country, your property may be able to help you with the supporting documents needed to obtain one *

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • Up to 10 kg

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 11840
  • Conference space size (meters) - 1100
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay films
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Novikov – On-site restaurant.

Café Russe – On-site restaurant.

O2 Lounge – On-site rooftop bar.

Awards and affiliations

  • The Ritz-Carlton, Moscow is listed in the 2016 Condé Nast Traveller Gold List of the world's best places to stay.

The Ritz-Carlton, Moscow’s small print

Also known as

  • Ritz-Carlton Moscow Hotel
  • Ritz-Carlton Moscow
  • Ritz-Carlton Moscow
  • Moscow Ritz Carlton
  • Ritz Moscow

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking is available for an extra charge

Extended parking (subject to charges) is available for an extra charge

Rollaway beds are available for RUB 2950 per night

Full breakfast is offered for an extra charge of RUB 2850 per person (approximately)

Airport shuttle service is offered for an extra charge of RUB 6750 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Ritz-Carlton, Moscow

Top spots nearby

Recommended by this property

  • Bolshoi Theatre (3-minute walk)
  • St. Basil's Cathedral (8-minute walk)
  • Cathedral of Christ the Savior (14-minute walk)

Getting around

  • Moscow (SVO-Sheremetyevo) 30-min drive
  • Moscow (VKO-Vnukovo Intl.) 39-min drive
  • Moscow (DME-Domodedovo Intl.) 51-min drive
  • Zhukovsky (ZIA) 64-min drive
  • Moscow Belorussky Station 6-min drive
  • Moscow Savyolovsky Station 10-min drive
  • Moscow Kazansky Station 10-min drive
  • Okhotny Ryad Station 1-min walk
  • Teatral'naya Station 4-min walk
  • Biblioteka Imeni Lenina Station 9-min walk
  • Self parking (surcharge)
  • Extended parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 85 reviews

The Ritz-Carlton, Moscow
Poor2.0
very bad service
fardin, gb1 night romance trip
The Ritz-Carlton, Moscow
Very Good8.0
Moscow trip
Nice hotel with very good location
Ornsiree, th4 night trip
The Ritz-Carlton, Moscow
Exceptional10.0
Customer Service Award
Well, what can I say. It's the Ritz and everything was fabulous. My last night was spent up on the rooftop bar. I had ordered a Red Square drink and on my last sip, the sprig of spice shifted and I spilled red liquid on my white shirt. I thought nothing of it, but the bartender felt terrible. They insisted I change shirts and proceeded to have mine laundered and delivered to my room the next morning. This was way beyond my expectations, but was welcomed just the same. My compliments to your staff for their attention to detail and customer service. I plan on returning to Moscow for New Years 2018/19 and will be staying at your hotel again. Thanks, James
James, us4 night trip with friends
The Ritz-Carlton, Moscow
Exceptional10.0
This is Moscow at its Best
Well appointed room. Drapes that completely closes out light. Touch screen light room controls. Very, very comfortable bed and bedding. Located in the Center of Moscow lamdmarks.
Carl, us2 night romance trip
The Ritz-Carlton, Moscow
Fair4.0
not comfortable
tooooo aloud room. It was a party on friday night until 2am inthe morning. the first room was horrible ,i like stay in a night club. can"t sleep at all . and i called reseption many times , they can't ask the bar in the hotel turn off the music , after one hour it was alreday 12pm they said help me change the room, and i have to change the room at 12pm , really bad rxperience. i would not recommend this hotel . the basic things can't satisfy the guest. the hotel should be let the guest take a rest !
ji, as3 night trip with friends

See all reviews

The Ritz-Carlton, Moscow

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