Level Chicago - River North

Property class: 4
City centre hotel within walking distance of Merchandise Mart

Choose dates to view prices

Level Chicago - River North offers a great location, putting you within a short 10-minute walk of Merchandise Mart and Chicago Riverwalk. For a bit of exercise, you can visit the fitness centre, or go for a swim in the seasonal outdoor pool. Also, Michigan Avenue and Millennium Park are a short five-minute drive away. Fellow travellers say good things about the helpful staff and location. Public transportation is only a short walk: Merchandise Mart Station is 8 minutes and Chicago Station (Brown Line) is 9 minutes.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (11)

  • Weekly housekeeping
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Bike hire

Feel at home (6)

  • Free cots/infant beds
  • Kitchen
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • Blackout curtains
The current price is £197
includes taxes & fees
1 Nov - 2 Nov

Why we love this property

Seasonal swimming
This hotel features a welcoming seasonal outdoor pool, perfect for refreshing dips and soaking up sunshine during warmer months.
Dream sleep experience
Premium bedding and pillowtop mattress ensure a restful slumber. Blackout drapes and curated furnishings create a perfect sanctuary for guests.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Suite, 1 Bedroom

A modern kitchen with wooden cabinetry, a marble island, and recessed ceiling lights.

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

A modern living room with a grey sectional sofa, a white coffee table, and a dining area with a small table and chairs. Large windows offer a view of the cityscape and tall buildings.

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

A bedroom with a large window overlooking a cityscape.

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

A modern bedroom with a large bed, a nightstand, a bedside table, and a view of the cityscape through floor-to-ceiling windows.

Executive Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

A modern kitchen with wooden cabinets, a white countertop, and a built-in oven.

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

A modern living room with a grey sectional sofa, a white coffee table, and a dining area with a small table and chairs. Large windows offer a view of the cityscape and tall buildings.

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (With Office)

A modern living room with a large TV, a sofa, a coffee table, and a chair. There is a large window with a city view.

Executive Room, 1 Bedroom (With Office)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

A modern kitchen with wooden cabinets, a stainless steel oven, and a microwave.

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • State Street - 10 min walk - 0.8 km
  • House of Blues Chicago - 11 min walk - 1.0 km
  • Michigan Avenue - 13 min walk - 1.1 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare International Airport (ORD) - 33 min drive
  • Chicago, IL (PWK-Chicago Executive) - 41 min drive
  • Chicago, IL (DPA-Dupage) - 61 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Halsted Station - 4 min drive
  • Chicago Union Station - 17 min walk
  • Millennium Station - 21 min walk
  • Merchandise Mart Station - 8 min walk
  • Chicago Station (Brown Line) - 9 min walk
  • Grand Station (Red Line) - 10 min walk

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Zarella Pizzeria & Taverna - ‬4 min walk
  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪The Hampton Social - ‬4 min walk
  • ‪Gene & Georgetti - ‬3 min walk

About this property

Level Chicago - River North

  • Level Chicago - River North offers a great location, putting you within a short 10-minute walk of Merchandise Mart and Chicago Riverwalk. For a bit of exercise, you can visit the fitness centre, or go for a swim in the seasonal outdoor pool. Also, Michigan Avenue and Millennium Park are a short five-minute drive away. Fellow travellers say good things about the helpful staff and location. Public transportation is only a short walk: Merchandise Mart Station is 8 minutes and Chicago Station (Brown Line) is 9 minutes.

At a glance

Hotel size

    • 99 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Off-lead area available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Secured covered on-site self-parking (USD 68.30 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Seasonal outdoor pool
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Meal delivery service
  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 24.67 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Parking

  • Covered self-parking costs USD 68.30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to September 30

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North offer free cancellation for a full refund?

Yes, Level Chicago - River North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Level Chicago - River North?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Level Chicago - River North?

Yes, cats and dogs are welcome. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Level Chicago - River North?

Yes. Self-parking costs USD 68.30 per night.

What are the check-in and check-out times at Level Chicago - River North?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an on-site casino at Level Chicago - River North?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (13-min walk) is nearby.

What is there to do at Level Chicago - River North and nearby?

Level Chicago - River North has a seasonal outdoor pool and a fitness centre.

Does Level Chicago - River North have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

What's the area around Level Chicago - River North like?

Level Chicago - River North is in Downtown Chicago, a short 8-minute walk from Merchandise Mart Station and 8 minutes' walk from Chicago Riverwalk. Travellers say that this hotel is in a good location.

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Reviews

Level Chicago - River North Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.0

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was modern, well-maintained, and offered a great space for relaxation and fitness. (29 reviews)
  • The gym was well-equipped and spacious, available 24/7, and a great amenity for guests. (14 reviews)
  • The hot tub was a wonderful amenity, providing a great place to relax after a day in the city. (12 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Reviews

Verified review

8/10 Very good

Great location and Amazing amenities
Verified review

10/10 Exceptional

I loved my stay the staff were friendly and very helpful my room was clean and soo beautiful I loved all of the amenities definitely the balcony and swimming pool will definitely be staying again soon
Verified review

10/10 Exceptional

Excellent stay - so clean, great location, wonderful view of the river! The unit's kitchenette and refrigerator were just perfect. I would recommend this "hotel" to my friends.
Verified review

8/10 Very good

The hotel had everything we needed. I do think it could be a super cold place to try to sleep in the winter with all the glass walls. It was cold at night even in August. It was also incredibly loud all throughout the night. I was glad I thought to bring a few warm layers and earplugs. The people working at the front desk and around the hotel were all super friendly and welcoming.
Verified review

8/10 Very good

Great room with excellent views!
Verified review

8/10 Very good

The room was nice, quick and easy check in. Will stay again when in chicago
Verified review

10/10 Exceptional

Communication with staff/host 10/10 place clean felt safe would definitely stay again definitely worth it
Verified review

10/10 Exceptional

Great rooms
Verified review

10/10 Exceptional

Great kitchen space, spacious rooms, many amenities such as pools, spa, sauna, kids play room, out door cooking, etc.
Verified review

10/10 Exceptional

Great location, clean room. This was our second stay and we will be back again.
Verified review

10/10 Exceptional

Pet friendly awesome staff great views and vibes
Verified review

10/10 Exceptional

I recommend 1000/10, this hotel has everything you need and the location is everything. LOVE LOVE LOVE.
Verified review

6/10 Good

A couple of things in room were broken. Staff was super responsive and friendly.
Verified review

10/10 Exceptional

Very clean hotel, great views of the city, plenty of things to do nearby, extremely friendly staff and just overall a wonderful experience staying here!
Verified review

10/10 Exceptional

The room was very clean, the balcony view was beautiful and the staff was amazing.
Verified review

10/10 Exceptional

I don’t have any complaints about the property! I will always stay here when I’m in Chicago! The room was beyond clean, the view was amazing especially at night! Parking was safe and secure at the property.
Verified review

8/10 Very good

This location is ideal for families. The amenities provided are exceptional, scoring a perfect ten out of ten. It offers ample space for a family, including two bathrooms, which was greatly appreciated by my children. The property is well-equipped to ensure a comfortable stay. My only reservation pertains to its distance from Michigan Avenue and the Riverwalk, necessitating a vehicle to access these popular destinations. Otherwise, the experience was flawless.
Verified review

10/10 Exceptional

I’ve stayed at this property a few times now and each time they make sure everything is ok. I’ve had little hiccups with the stay but they always make it right., Each time I’m in the area I will be staying with them the location is great and not to busy.
Verified review

10/10 Exceptional

Best view and location in the city for the price
Verified review

10/10 Exceptional

Clean room, Great amenities and super helpful and accommodating staff
Verified review

10/10 Exceptional

Staff was amazing, room was clean. So many amenities there and great location. Will be staying again.
Verified review

10/10 Exceptional

Level Chicago was perfect in every way. Location was good, staff was friendly, on site garage parking was convenient. The room was spacious and very clean. The amenities were great, big gym and the sauna was nice and hot! Didn't have time to use the pool or bbq grills but that space looked well maintained and inviting as well. We will definitely stay here again on our next trip to Chicago.
Verified review

10/10 Exceptional

The two guys on the overnight shift were excellent I will definitely recommend this beautiful hotel to my family and friends. The view was just amazing
Verified review

10/10 Exceptional

Excellent customer service will definitely stay again
Verified review

8/10 Very good

Clean, friendly staff