Queens Hotel

Photo gallery for Queens Hotel

Family Room | Iron/ironing board, free WiFi, bed sheets
Exterior
Bar (on property)
Bar (on property)
Bar (on property)

Overview of Queens Hotel

Queens Hotel

3.0 star property
3-star hotel in Newport

25 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
Map
19 Bridge Street, Newport, Wales, NP20 4AN
Main amenities
  • Daily housekeeping
  • Limited hour front desk

Room options

About this area

What's nearby

  • Cardiff International Arena - 19 min drive
  • Cardiff Castle - 19 min drive
  • Principality Stadium - 20 min drive
  • Cardiff University - 24 min drive
  • Cardiff Bay - 21 min drive
  • Wales Millennium Centre - 21 min drive
  • Wye Valley - 23 min drive
  • Brecon Beacons National Park - 26 min drive

Getting around

  • Cardiff International Airport (CWL) - 45 min drive
  • Bristol International Airport (BRS) - 54 min drive
  • Newport Station - 4 min walk
  • Newport (XNE-Newport Train Station) - 5 min walk
  • Pye Corner Station - 5 min drive

Restaurants

  • The John Wallace Linton - 4 min walk
  • Tiny Rebel Newport City Centre - 6 min walk
  • McDonald's - 5 min walk
  • The Pen & Wig - 4 min walk
  • Le Pub - 1 min walk
Map

About this property

Queens Hotel

Enjoy your visit to Newport with a stay at Queens Hotel. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:00 AM.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Free antigen/rapid COVID-19 testing is available on site
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Off-site parking within 300 ft (GBP 7.50 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends

Services

  • Front desk (limited hours)

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Parking

  • Parking is available nearby and costs GBP 7.50 per day (300 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Free antigen/rapid COVID-19 testing is available on site.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts cash.

Also known as

Queens Hotel Hotel
Queens Hotel Newport
Queens Hotel Hotel Newport

Frequently asked questions

Does Queens Hotel offer free cancellation for a full refund?
Yes, Queens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Queens Hotel?
This property confirms that free on-site COVID-19 testing (antigen/rapid screening is available. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Queens Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Queens Hotel?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What's the area around Queens Hotel like?
Queens Hotel is a short 4-minute walk from Newport Station and 9 minutes' walk from Friars Walk Newport.

Reviews

5.8

6.0/10

Cleanliness

6.3/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

5.5/10

Eco-friendliness

Reviews

2/10 Poor

The hotel has been closed for six weeks and Orbitz did not let me know.
Robert, 1-night trip with friends
Verified Orbitz guest review

2/10 Poor

David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel not available
The Hotel is being used for Ukrainian refugees, Hotels.com did not notify me so when I arrived to check in, there was no accommodation available for me at that hotel, the staff was very good and helpful and gave me a name of another hotel to check into, so as this hotel isn’t being used at the moment for holiday makes, it should be taken off the list at this present time.
Curtis, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The hotel was closed for business when I arrived..
R I, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

6/10 Good

You get what you pay for
You get what you pay for. Comfy bed and clean bathroom. Coffee cups in the room were dirty! Breakfast was very basic. Instant coffee only, no fresh fruit or veg, fried breakfast to order and it took very long wait. Brilliant location just across the road from station however it was very noisy at night with street noice and noice from pub downstairs
Katarzyna, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pleasant hotel, friendly helpful staff. Clean room adequate for stay over. Breakfast was ok, plenty of choice with cooked breakfast if required. Price excellent for overall stay... would happily use again
derren, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rosie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay
The steak and tapas were lovely. Although sadly the inside of my meatballs were raw meat! Room fairly small considering we asked for deluxe double. Staff couldn’t do any more for us. Moved us to another room as shower wasn’t hot enough. Staff friendly and hotel good just a shame about one tapas dish
Claire, 2-night trip
Verified Hotels.com guest review