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Room options
View all photos for Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View
Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View
View all photos for Casita, Room, 2 Queen Beds, Canal View, Beachside
Casita, Room, 2 Queen Beds, Canal View, Beachside
View all photos for Fairmont, Room, 1 King Bed, Non Smoking
Fairmont, Room, 1 King Bed, Non Smoking
View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking
Fairmont, Room, 2 Queen Beds, Non Smoking
View all photos for Casita, Deluxe Room, 1 King Bed, Non Smoking
Casita, Deluxe Room, 1 King Bed, Non Smoking
View all photos for Casita, Deluxe Room, 2 Queen Beds, Non Smoking
Casita, Deluxe Room, 2 Queen Beds, Non Smoking
View all photos for Casita, Signature Room, 1 King Bed, Non Smoking
Casita, Signature Room, 1 King Bed, Non Smoking
View all photos for Casita, Signature Room, 2 Queen Beds, Non Smoking
Casita, Signature Room, 2 Queen Beds, Non Smoking
View all photos for Premium Suite, 1 King Bed, Non Smoking, Beachfront
Premium Suite, 1 King Bed, Non Smoking, Beachfront
View all photos for Casita, Suite, 1 King Bed, Non Smoking, Beachfront
Casita, Suite, 1 King Bed, Non Smoking, Beachfront
View all photos for Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View
Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View
View all photos for Casita, Signature Suite, 1 King Bed, Non Smoking
Casita, Signature Suite, 1 King Bed, Non Smoking
View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View
Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View
View all photos for Fairmont, Room, 1 King Bed, Non Smoking, Resort View
Fairmont, Room, 1 King Bed, Non Smoking, Resort View
View all photos for Suite, 1 King Bed, Private Pool, Canal View (Bambu)
Suite, 1 King Bed, Private Pool, Canal View (Bambu)
View all photos for Casita, Room, 1 King Bed, Canal View, Beachside
Casita, Room, 1 King Bed, Canal View, Beachside
View all photos for Presidential Suite, 1 King Bed (Camaleon)
Presidential Suite, 1 King Bed (Camaleon)
View all photos for Presidential Suite, 1 King Bed (Tortuga)
Presidential Suite, 1 King Bed (Tortuga)
View all photos for Suite, 1 King Bed, Non Smoking (Coral)
Suite, 1 King Bed, Non Smoking (Coral)
At a glance
Arriving/Leaving
- Check-in time from 3:00 PM until noon
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
- Children's club*
Pets
- Pets allowed (dogs only, up to 25 lb per pet)*
- Service animals welcome
- Restrictions apply*
- Food and water bowls available
Property amenities
Beach
- On the beach
- Beach massages
- Beach umbrellas
- Beach towels
- Beach sunloungers
Pool/Spa
- 5 outdoor pools
- Umbrellas
- Sunloungers
- Hot tub
- Sauna
- Steam room
- Massages
- Spa services
- 20 treatment rooms
- Aromatherapy
- Body treatments
- Manicures and pedicures
- Outdoor treatment area
- Body scrubs
- Hydrotherapy
- Facials
- Body wraps
- Couples treatment room(s)
Internet
- WiFi available
Parking and transport
- Free self-parking on site
- Free valet parking on site
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Local area shuttle (surcharge)
- Limo/town car service
Family friendly
- Free cot/infant bed
- Children's pool
- Playground
- Babysitting (surcharge)
- Kids' club (surcharge)
Restaurants on site
- La Cantina
- Tauro Steakhouse
- La Laguna
- Ki Beach Bar & Korean BBQ
- Hix Bar & Lobby Lounge
Food and drink
- Coffee/tea maker
Dining
- Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 25-32 per person
- 8 restaurants and 1 coffee shop/cafe
- 3 bars/lounges, 1 swim-up bar and 1 poolside bar
- Snack bar/deli
- Coffee/tea in a common area
- Room service available
Bedrooms
- Premium bedding
- Hypo-allergenic bedding
- Bed sheets provided
- Rollaway/extra beds: USD 55.0 per night
Bathrooms
- Separate bath and shower
- Rainfall shower head
- Deep-soaking bath
- Dressing gowns
- Slippers
- Hairdryer
- Designer toiletries
- Towels provided
Living spaces
- Library
Entertainment
- LED TV with satellite service
- Piano
- Pay films
Outdoor areas
- Furnished balcony/patio
- Terrace
- Garden
- Picnic area
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- meeting rooms
- Business centre
- Computer station
- Desk
- Conference centre (40000 square feet of space)
Climate control
- Air conditioning
- Ceiling fan
Pets
- Service animals exempt from fees
- Pet friendly
- USD 25 per pet per night
- Up to 25 lb per pet
- Welcoming dogs only
- Food and water bowls are available
Suitability/Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Lift
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible (with limits)
- Wheelchair-accessible registration desk
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible public bathroom
- Wheelchair-accessible fitness centre
- Smoke-free property
Services and conveniences
- Concierge services
- Tour/ticket assistance
- Daily housekeeping
- Safe
- Multilingual staff
- Iron/ironing board
- Phone
- Luggage storage
- Safe at front desk
- Free newspapers
Things to do
- Health club
- Outdoor tennis courts
- Waterslide
- Yoga classes on site
- Golf lessons on site
- Boat tours on site
- Snorkelling on site
- Aerobics classes on site
- Sailing on site
- Golf course on site
- Rowing/canoeing on site
- Kayaking on site
- Pilates classes on site
- Golf nearby
- Theme parks nearby
- Hiking/biking trails nearby
- Rafting nearby
- Parasailing nearby
Safety features
- Security system
- Smoke detector
- Window guards