2/10 Poor
7 Dec 2022
If you dont mind feeling unwelcome and a hard bed
The good points are the location and a lady at the front was welcoming even though she was not the one checking us in. Any other ones at the front just had frowns. Not at all welcoming or hospitable. We are world travelers, we've stayed at many places and we are very friendly people. I don't understand those in the hospitality industry that can't smile. The room was shoebox sized, but it was for one night so we're not picky. The bed was the hardest bed I've ever slept on, it was a terrible night. The shower didn't drain properly at all, there were empty shampoo bottles left from previous guest. No toilet paper. Not ECO friendly, towels are wrapped in plastic, you can't control the temperature so it was hot and we had to leave the window open to make it cooler. Of course then we had to put up with noise. Walls are paper thin and the back alley is noisy.
The next morning we checked out early (no "how was your night?")and asked if we could leave our vehicle parked for a couple hours while we walked around for a bit. The answer was no and he doesn't have authority to authorize that. Never had a problem with that sort of thing before at other hotels?! Then after asking us if we took anything from mini-bar, we answered "no", he radioed a co-worker to check that we weren't lying about taking anything from the minibar. Pathetic minibar, I'll add. What a terrible experience. I'm very grateful it was just one night.
Candice J
Candice J, 1-night trip
Verified Hotels.com guest review
